Five Habits of Highly Effective Conflict Resolvers
Steven Covey had the right idea. There are discreet skills and attitudes, habits if you will, that can elevate your conflict practice to a new level. This article shares a selection of habits and attitudes that can transform a good conflict resolver into a highly effective one. By that I... Read More
How to Help Your Company Become a World Class Company
Most people think real change in an organization occurs as a result of top-level leadership. This isn't always the case.Oftentimes, it's someone within the rank and file who stands up and challenges the status quo. Remember the old adage, "If the people will lead, the leaders will follow."Years ago I... Read More
Punctuality in Business: What it Says About You
"Nothing inspires confidence in a business man sooner than punctuality, nor is there any habit which sooner saps his reputation than that of being always behind time." (W. Mathews)Being tardy can be a serious marketing blunder for today's business owner. From being late to meetings with a colleague or client,... Read More
Succession Planning for Your Business - 7 Key Benefits
A core activity in many successful businesses, Succession Planning is simple and quick to implement - here are seven reasons why you will find it of great value in your business or organisation. But, you need to lead - it works only as well as the support it gets!TimeSuccession Planning... Read More
Management Team Section of Business Plans
Writing an award winning business plan is a great skill, but rather than winning any awards you need to get funded. In order to be funded the bank, venture capital firm or even family members need to be sure they will either be paid back or receive their required return... Read More
Tales from the Corporate Frontlines: A New Managers Tale
This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor. The manager/supervisor competency covers topics like clarity of goals, manager support, coaching and feedback, and regular reviews of performance. The old adage that "people leave... Read More
How to Delegate Effectively
ACCOUNTABILITY: Delegation is not complete unless subordinates are held accountable for their work. They should be accountable to only one person-usually their immediate manager-and must understand what criteria will be used in judging their performance. They must also understand that unless the job is done successfully, they will be replaced.... Read More
Innovation Management ? what are the practical impediments?
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More
5 Interviewing Mistakes That Can Lead To Hiring The Wrong Person
Mistake #1: Going with the flowInexperienced interviewers sometimes fall into the trap of letting the interview become "free form", spending different amounts of time on different questions, basing follow-up questions on on how the candidates answer. This can result in a candidate taking control of the interview and leading you... Read More
What Personal Assistants Really Want
What would happen if the personal assistants in your organisation were away for a week? How would it affect the running of your business or department? How would it affect you?personally?If you are fortunate to have a personal assistant whom you heavily rely on to assist you, in most instances... Read More
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An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity
Conflict is a fact of life for all of us,... Read More
Innovation Management and Brainstorming Management ? why people hate to brainstorm!
Creativity can be defined as problem identification and idea generation... Read More
Communicating In Chaotic Environments
How do you, or would you, communicate in a chaotic... Read More
The New Five Truths of Employee Motivation
Motivation is a term that is so widely used, yet... Read More
Project Management - I Want It ALL
The knee-jerk response to prioritizing requirements is to mark everything... Read More
Whatever it Takes!
I have a sign on my office door. It pretty... Read More
Hiring Great People And How to Be One Yourself: Five Secrets
Bad news.Your senior vice-president, your marketing director or your accounting... Read More
Top Ten Tips About People Management
To get the best results you have to be very... Read More
Group Decision Making : Are the Decisions Really Made by the Group?
GROUP DECISION-MAKING: Many managers feel they are well-versed in areas... Read More
Business Fails When We Do Not Talk
You may remember being told as a child, "Keep quiet!"... Read More
When Code Freeze Turns To Code Slush
Time To Market (TTM) is a vital concept that every... Read More
Unveiling the Value of Your Expertise
All of us have knowledge, expertise, and experience that others... Read More
Medical Collection. How Organized is Your Office?
At one time or another, all of us have experienced... Read More
Driving of work trucks
Each time you or one of your work crews cruises... Read More
The Inferno of the Finance Director
Sometimes, I harbour a suspicion that Dante was a Financial... Read More
Characteristics/Attributes of a Lean Operation
Fundamentals in Place? There is a designated place for everything... Read More
Temporary Employees and Operational Problems; Your Use of Temps Might Reveal Warning Signs
A recent Washington Post article, described the life of temporary... Read More
Sending Documents Through Email? Dont Get Burned by Metadata!
During a recent seminar I gave located in the suburbs... Read More
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated?... Read More
Do the People in Your Organisation Dress For Success?
What really amazes me, with all the personal and professional... Read More
The Three-category Approach to Performance Management: Effort, Ability, or Environment
Performance Management is the act of managing personal or organizational... Read More
Creativity and Innovation Management: Generating Better Ideas
Creativity can be defined as problem identification and idea generation... Read More
Introducing the 15 Frameworks of Successful Self-Employed Professionals
A framework is a way of thinking, a point-of-view, a... Read More
Are You At The Mercy Of Computer Geeks?
Many business owners are sabotaging their business without even realizing... Read More
Stop Waste, Fraud and Abuse
Each year, businesses write-off six percent of revenue to waste,... Read More
Success in Business Means Managing Negative Emotions
You may have the MBA but if an internal critic... Read More
Profound Knowledge
We all are on a quest for knowledge. Whether its... Read More
Understand What Flows Through Your Business to Find Improvement
I remember once seeing a cartoon which showed two people... Read More
What to Ask When You?re Invited to a Meeting
1) Where is the agenda? A meeting without an agenda... Read More
Turning a Negative Employee Into a Positive Asset
Several years ago, I took over the supervision of a... Read More
10 Ways To Work Through A Business Slowdown
In running any kind of business, it's inevitable that sometimes... Read More
Faith is the LIFE-blood of Your ACTIONS before the Benefit -
Nothing has changed. Your ancestors lived by faith. Some planted... Read More
Before You Head Off, Make Sure You Know Where You Are Going - The Importance of Clear Objectives.
The title of this article sounds like simple advice, but... Read More
Innovation Management ? forced into it!
Creativity can be defined as problem identification and idea generation... Read More
Treat Employees Fairly, Car Wash Entrepreneur sets Industry Standards
I believe that whether corporations expense their stock options is... Read More
Temporary Employees and Operational Problems; Your Use of Temps Might Reveal Warning Signs
A recent Washington Post article, described the life of temporary... Read More
Gossip And Rumors And Hearsay, Oh Why?
In the Wizard of Oz, it was "Lions and tigers... Read More
Check Your Communication Skills
Use this check list to assess your communication skills.Focus* Do... Read More
Process and Procedures Investments - How to Get Money Back
In September 2004, President Bush signed the $146 billion tax... Read More
Get Down With OCP: Evaluating DBA Job Applicants in an OCP World
Not long ago, weeding through DBA applicants with a tech... Read More
Islam in the Workplace
Suggested practice for HR personnelMuslims now form one of the... Read More
People Literacy
Every Manager has experienced the frustration of not understanding why... Read More
Its All In The Systems
Have you ever noticed french fries taste the same at... Read More
The Leadership Alignment Model
Some time ago we had the privilege of working with... Read More
Doing More With Less
This is a bottom-line environment.Decreasing the downtime of revenue producing... Read More
6 Shared Factors of Successful Executives
These factors where determined by interviews with and books from... Read More
Designing Your Healthy Administration - A Management Overview
Management or Leadership?Simply stated, management ensures that things get done,... Read More
Blame Culture Blues - How the Language of Blame Manifests Organisational Underperformance
If you have ever worked within a large organisation then... Read More
Motivation - You Get What You Reward
There's a programme currently running on BBC Television in the... Read More
The Narcissist in the Workplace
To a narcissist-employer, the members of his "staff" are Secondary... Read More
The Top 10 Requirements for Your Business to Become and Remain Profitable
We live in a relentlessly competitive world. The daily pressure... Read More
Turnaround or Terminate? How to Deal with Problem Employees
Do you struggle with a "problem" employee? If so, join... Read More
Goodwill is an Intangible Asset
'Goodwill' is regarded as an intangible asset in a business.... Read More
Organizational Structure, Creativity, Innovation
Organizational structure can inhibit or foster creativity and innovation. The... Read More
Listening Strategically
Usually, we're most interested in communicating outwardly; getting our messages... Read More
Smart Staffing: Replacing a Key Manager
Have you been in this situation? One of your top... Read More
Tales From the Corporate Frontlines:The Importance of a Competitive Wage and Benefit Package
This article relates to the Compensation and Benefits competency, commonly... Read More
Well-Defined Processes ? How to Create
Interested in learning how to reduce development time, save money... Read More
A Management Strategy
I witnessed some interesting behaviour from one of our premier... Read More
Communicating with Case Studies
A few weeks ago, a couple of colleagues and I... Read More
The Four Key Steps In Hiring And Keeping Top People
"When you hire the best, the rest is easy!" We... Read More
Building Trust in Your Business Relationships - 10 Steps
There are some simple things you can do with your... Read More
Organisational Culture for Continuous Improvement
I have been working with leading Business Improvement guru, Tim... Read More
Tap Employee Passion For Business Success
Meriwether Lewis set the stage for the Corps of Discovery's... Read More
Business Innovation ? Organizational Structure
Creativity can be defined as problem identification and idea generation... Read More
The Top Six Reasons to Buy Rather Than Build an Inventory Management Solution
Is building your own inventory management solution really your best... Read More
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