Key Control ? Who Has the Keys to Your Kingdom?
Key control, or more accurately the lack of key control is one of the biggest risks that businesses face.What is the risk?Imagine, you have fired a trusted employee, unknown to you that person had a spare key to your business, they come back after hours and steal business secrets, account... Read More
Protect Your Organizations Proprietary Information
The other day one of our overseas clients called in a state of near panic, to ask a question. At issue was whether they had unwittingly violated U.S. law by transferring technical information to a joint venture partner in a European country. After hearing a two minute description, I was... Read More
Train Me -- But Follow Through
My mechanic has me trained. When I take my car in for an oil change, he places a sticker in the upper left hand corner of my windshield to remind me what date and mileage I should have my next maintenance completed. But every once in a while, he forgets... Read More
Performance Evaluations Can Be Beneficial
THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors and employees have negative feelings toward performance appraisals and appraisal interviews. It's often necessary to shift people's thinking from the perception that the interview is a time of judgment to the perspective that supervisors can provide support and direction to... Read More
Executives and Emotional Self Awareness
A major problem impairing an executive's performance is his Emotional Blind Spots. Emotions, whether we like them or not, have a significant impact on one's decisions. An example is the Enron case where executives ran into severe ethical and legal consequences after falling prey to the destructive negative emotions of... Read More
ISO 9001, What Next?
The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a way of life for the global business community, ISO-14000 is almost ready to debut with its own set of standards for voluntary environmental compliance.Much has been heard recently about the antiregulation sentiment sweeping across the country. Lawmakers in Washington have... Read More
Difficult Employees-Poor Performance - 10 Tips for Dealing with it in the Workplace
I personally struggle with the term 'managing people' - because I firmly believe that people cannot be managed ? only processes and systems can. How many times have you heard it said ? "Why won't my employees just do as they are asked?"Despite all our best efforts at 'managing', we... Read More
People Skills: Eight Essential People Skills
Being able to communicate effectively with others requires people skills, and here's eight essential ones:1. Understanding people People not only come in all shapes and sizes, but they come with different personality types as well. You may want to brush up on how to communicate with the four main... Read More
6 Steps to Effective Communication
Effective leaders are known for being excellent communicators. Here's what to do.1) Avoid "Not." Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, "I can't," you appear helpless and ineffective. Instead, talk about what you can... Read More
You Cant Not Communicate
Most of us would like to be better communicators. As leaders, co-workers, team members and in all of the other roles we play both professionally and personally, we know that communication is a major key to success.When we are frustrated or stymied by something, often better communication would have improved... Read More
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How to Get the Best from Outsourcing
There's a great little article ('Business Lifeforms') on... Read More
Assertive Communication - 6 Tips For Effective Use
What IS assertive communication? Assertive communication is the... Read More
Managing Creativity
Creativity Starts Here!The ability of an organisation to create new... Read More
Einstein, The Universe, And Leadership
Every since serving a hitch in the military, I have... Read More
Creativity Management ? Quality from Quantity
Creativity can be defined as problem identification and idea generation... Read More
Saying One Thing, Doing Another...
This week I was asked to speak at an internal... Read More
Develop Your People and Make More Money
What is the no. 1 asset in your business beside... Read More
People Literacy
Every Manager has experienced the frustration of not understanding why... Read More
Smart Choices: How to Hire the Best
Your organization's continued growth and success depend on making smart... Read More
Creativity and Innovation Management ? Feasibility
Creativity can be defined as problem identification and idea generation... Read More
Creativity Management and Behaviour
What behaviour maximises the chances of thinking of great ideas?... Read More
Miracle Max On Market Breakthroughs
Successful enterprise building requires seven elements. These are:1. People, who... Read More
Five Defining Characteristics of Great CEOs
1. Personal insight. Great CEOs are great leaders. They know... Read More
What Every Manager Should Know About How to Overcome Boredom
Do you find yourself easily becoming bored or tired at... Read More
Process and Procedures Investments - How to Get Money Back
In September 2004, President Bush signed the $146 billion tax... Read More
5 Awesome Actions of Highly Creative Leaders!
How many times have you wondered why you are unable... Read More
A Comprehensive Sarbanes Oxley Act Summary
Individual and corporate security stand in the center of the... Read More
People Skills: Eight Essential People Skills
Being able to communicate effectively with others requires people skills,... Read More
The Punitive Approach to Marginal Performers
MANAGING A MARGINAL PERFORMER: Often a marginal performer, even after... Read More
Operating on Perpetual Overload?
Check Out Your E-HabitsAnother week has ended. And, despite moving... Read More
Understanding Every Aspect of Your Organization
GET TO KNOW YOUR ORGANIZATION: If you don't understand an... Read More
The 10 Realities of Change
I've seen several articles that begin with lines like "the... Read More
Encouraging Behavior That Gets Results
You're the boss, and you have every reason to feel... Read More
How Businesses Can Stop Wallowing in Bad Debt and Prevent It in the Future
"Become the Squeaky Wheel", a new book just published, explains... Read More
Designing Your Healthy Administration - A Management Overview
Management or Leadership?Simply stated, management ensures that things get done,... Read More
What Makes A Good Media Story?
Media relations can be difficult, but also rewarding. And the... Read More
Leadership Skills Means Turnover is Not a Problem
"Ha!" you say. "For someone to make a statement like... Read More
Your Company Without Training - Any Questions?
Okay, be honest!Are you guilty of sticking in a few... Read More
Before You Head Off, Make Sure You Know Where You Are Going - The Importance of Clear Objectives.
The title of this article sounds like simple advice, but... Read More
Reducing the High Cost of Absenteeism
Employers pay a high price for absenteeism, often more than... Read More
Collaboration: 3 Keys to Keeping Your Documents from Getting Lost in the Shuffle
Often, collaborating documents in a team or in a business... Read More
Creativity and Innovation Management in Conservative, Staid Organisations
Conservative and staid organisations generally have a harder time implementing... Read More
Selecting a Business Broker or Intermediary to Help You Sell Your Business
As crazy as it seems, some people spend more time... Read More
Influencing the Organisation
There is a saying about management that suggests some managers... Read More
Know Your Client - The First Rule of Business Coaching
Whilst the very best coaches have undertaken independently accredited training... Read More
Dont Take New Hires for Granted
Hiring good people is only half the battle. The other... Read More
Make Change Easy - Get Involved!
There are wild variances in how much involvement organisations are... Read More
How to Get the Best from Outsourcing
There's a great little article ('Business Lifeforms') on... Read More
Hold Your Applause!
It's amazing what you can accomplish if you don't care... Read More
Help Your Employees Prepare for a Performance Appraisal
PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to... Read More
Creativity and Innovation Management: The Value Of Due Diligence
Creativity can be defined as problem identification and idea generation... Read More
A Leadership Lesson: Two Guys With Guns
PERMISSION TO REPUBLISH: This article may be republished in newsletters... Read More
Hiring Tip -- Picking The Best Candidates
I often hear leaders from all types of organizations ask... Read More
Knowledge Management - Creating a Sustainable Yellow Pages System
How can I "know who knows" None of us can... Read More
Know Your Business! - 7 Key Questions You Must Ask
You need to know all that is going on around... Read More
Write Winning Proposals For Venture Capitalists
You need to secure money for your project. You visit... Read More
Reducing the High Cost of Absenteeism
Employers pay a high price for absenteeism, often more than... Read More
OJT - On The Job Training
IntroductionManagers have two powerful ways of improving the performance and... Read More
Hire People For What They Do Best
I recently flew from Seattle to Atlanta, I realized, just... Read More
A Man and His Razor
It is vain to do with more what can be... Read More
Manage Communication to Add Value
Management guru Tom Peters says white collar workers and managers... Read More
The Three-category Approach to Performance Management: Effort, Ability, or Environment
Performance Management is the act of managing personal or organizational... Read More
Improving Patient Sensitivity in Doctors and Hospital Staff
COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw... Read More
Better Manager Skills - How to Learn
When you first take over a department, expectations are usually... Read More
The New Five Truths of Employee Motivation
Motivation is a term that is so widely used, yet... Read More
Succession Planning? ... Not on My Watch!
At first blush, it would appear there is no shortage... Read More
Four Employee Behaviors That Can Kill Your Business
I found it important to clarify for employees what "deal-breaker"... Read More
New Job, New Culture: Do You Fit In?
It seemed like a good decision at the time. A... Read More
Why People Resist Us
There's a one-word reason most ideas never see the light... Read More
Transform Any Business into a Go-Getting Power House by Working SMART
Probably as well known as SWOT, SMART turns goals, objectives... Read More
Is Busyness Affecting Your Business?
I'm too busy; I'd love to but I'm very busy;... Read More
Classifying Motivational Needs
While there exist several useful definitions of motivation, for our... Read More
Take The Guesswork Out Of Problem Solving
In today's chaotic world and uncertain economic times too many... Read More
Creativity and Innovation Management ? Feasibility
Creativity can be defined as problem identification and idea generation... Read More
Will a Workplace Bully Bankrupt Your Company?
Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer... Read More
Is Your Business Ethical?
Ethics - in a profession or trade - is that... Read More
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