Tommy Sherman daily monitors a helpdesk-provisioning queue for a large company. The current provisioning/user management system was written with homegrown software. It has not had a major update for several years. Each day, he is getting more and more frustrated. No matter how hard he tries, he cannot keep up... Read More
It seems incongruous that good idea generation can be a process or that a process may lead to insight. However, if you examine the behaviour of people who regularly generate good ideas ? such as creatives in advertising - you will find that common patterns of behaviour do emerge and... Read More
Today's employees are not only interested in security or in pay and fringe benefits. They are often placing increased value on being recognized and involved in reaching personal growth goals. As a supervisor you must be aware of these new values. Keeping your employees' interests and priorities will help you... Read More
In Stephen Covey's great book, "The Seven Habits of Highly Effective People", he talks about the 'emotional bank account', where you have to build a credit in your relationship with the individuals who you work with (and everyone else as well!).If what you do isn't 'trustworthy', then all you have... Read More
"Must Project Managers be technically savvy?" This topic always seems to cause quite a stir. While some believe that all you need to manage a project is a PMP certification, others are convinced that you can't successfully manage a software development project unless you truly understand the intricacies of the... Read More
So, you survived the downsizing. Your company did something that will probably show minimal, if any, return -- and will make your job as a manager a living hell. Your life has changed dramatically. People on your staff are frightened, fearful that they may be next to go. They will... Read More
Leadership is only sustainable when leaders consistently come up with good ideas ? when they are dependable thought leaders. It follows then that leaders would be more effective if they knew how to manage creativity and innovation.Some of the tools for effective creativity management include:a) Develop the brief. Formulating a... Read More
Effective project managers know how to get the job done, and get it done right. Success comes not only from wise selection of the team members and utilization of the best project management software tools; effective managers know how to lead, and how to encourage project team members to do... Read More
Okay, so you've figured out what kind of meeting is needed, you've planned well and you have all the right materials. How about the meeting itself? How can you be sure the meeting you've so carefully planned and prepared actually comes off as expected?The checklist below can help you through... Read More
Recently, I felt appalled to see a political candidate running on the motto of "Demand More!" That motto oozes extreme nerve, and implies some people think it is o.k., as the saying goes, to "rob Peter to pay Paul."Well, this "Demand More!" philosophy led me to thinking about "leeches." I... Read More
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In the bestseller, Good to Great, Jim Collins discovered that,... Read More
To a narcissist-employer, the members of his "staff" are Secondary... Read More
When asked his secret to success, the author Graham Green... Read More
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Why do some new managers succeed while others fail? It... Read More
Many retailers do not have good internal controls in place... Read More
Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week,... Read More
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Swiftness is the key to collecting past due commercial accounts... Read More
160 years ago, the newly invented electric telegraph carried the... Read More
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In most industrialized nations, the average age a student graduates... Read More
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Time To Market (TTM) is a vital concept that every... Read More
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In a previous life I was a Navy Pilot. Great... Read More
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Business Management |