Is Your Business Ethical?

Ethics - in a profession or trade - is that branch of philosophy which studies the principles of right and wrong in human conduct.

Is your business ethical?

What I mean is "Does your business do the right thing when faced with that decision?" It's a simple question, which many businesses struggle with. I just don't understand the struggle part?

I have worked for companies that believed they were ethical, and really have no clue. Meaning the decisions they make everyday towards their customers and employees does not advocate ethics. So, what is it? When someone in business gives you their word and then reneges, that is unethical. Your word is your promise. Even if it is your business making the statement. Doing good business and being a good employer is more than your product or people, it is the guidelines in which you do that good business. I'm disappointed in how many unethical businesses exist today. I have worked for some of them and they just don't get it... they 'talk tough' but when the decisions are made I can't fathom what motivated them come to their decision? It was not necessarily 'doing the right thing'.

Yes, I know profits are pinnacle to most, but that IS NOT the bottom line! The bottom line is how your customer, partner, client or prospect walked away from their experience. What's so hard to get? It also helps you feel good about yourself and your business, and you should sleep better too!

Treat them the way you want to be treated... I mean it!

Don't say something you have no intention of backing up with your action. Keep your word in business, in compensation promises, in client promises, in doing good business. This is pinnacle!

I don't want to ramble here, but some businesses need a wake-up-call (yesterday). What puzzles me is why? When you do good business, you get more good business. I'm not just talking about the Enron's or Arthur Anderson's of the World, I'm talking about every type of business out there, in every industry.

If each one of us refused to do business with these unethical companies - we would have a lot fewer of them.

Be one of the ethical ones. Do good business, keep your word, don't venture into gray areas, and do the right thing! Sure, it will occasionally cost you something, but it will pay you back, and it won't cost you your dignity or pride or any client worth having. Isn't your business worth it? Or how about your personal reputation?

Try this: The next few times you're faced with 'doing the right thing'? Well, when you 'do it' - do it with extreme pleasure! *

* This will pay you and your business back ten-fold. Why? Because that person (customer, employee, client, etc.) is going to tell at least 3-12 other people (potential customers who like to be treated well too). Remember, you did it with extreme pleasure, they're not just going to say they received a refund, or a promotion, - they're going to be jumping up and down at how well their situation was handled!

- Make someone else's day! - you'll be surprised at how well your day goes.

I look forward to running into more good business out there - hopefully yours.

Remember - Doing good business rewards your business with more of it... we're all here seeking to do business with reputable firms, let's do just that.

The upside? If your business does good ethical business? Then you are already ahead of a good chunk of your competitors! There's opportunity here. Keep up the good work, partner with other 'like types' and only do your personal business with other more ethical companies, like yours. We could see a decrease in our unethical competition very soon.

Thank you for allowing me to voice my thoughts and encourage the type of business that helped this Country, it's people, and every business - Grow.

Good luck in your business!

About The Author

Scott is the Founder and Sr. Project Manager for Hyperformance Media.com, a Technology Marketing Company serving online businesses since 1996. His 23+ years of experience in the computer industry will help you succeed. Their website offers free education & resources that will assist any business in successfully marketing their company online.

ss@hyperformancemedia.com

In The News:


pen paper and inkwell


cat break through


Uncovering the Secrets to Effective Performance Management

In many ways there are no secrets to implementing effective... Read More

Presenteeism: The Hidden Costs of Business

(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More

Organizational Culture, Creativity, Innovation

It can be concluded with great certainty that certain organizational... Read More

Business Innovation ? Ignoring Content

Creativity can be defined as problem identification and idea generation... Read More

Knowledge Management: More Than Just Know-how!

People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More

Behavioral Interview Questions You Can Use Monday Morning

If past behavior is the best way to determine future... Read More

The New Economy

This technological revolution has organization, efficiency and productivity requirements well... Read More

How to Get Your Procedures Project Done

Wouldn't it be nice for business owners and executives to... Read More

Is Your Brain Getting the Memory Full Message? 5 Ways to Free Up Room on Your Brains Hard Drive

Lynn was tapped to head up the project team for... Read More

Think Time... Its Now Or Never

I recently read an article published in the June, 2005... Read More

Creating Advisory Boards

There is no substitute for soliciting the opinions of the... Read More

Are You Cascading Your Strategy, or Fragmenting It?

INTRODUCTIONThe typical approach executive teams use to cascade, or roll... Read More

Why You Should Hold One More Meeting

If you are completely happy with where you and your... Read More

Recognition: A Quick, Low-cost Way to Motivate Employees

Recognizing good performance through praise or other positive action is... Read More

My Companys Leadership Sucks!

Maybe it's the season or just a more buoyant job... Read More

Appraisal Systems - Not Living Up to Their Objectives

Almost, if not all organisations have them, they've been around... Read More

How to use NLP for Business?

What is Neuro-Linguistic Programming?Neuro-Linguistic programme is nothing but the study... Read More

Once Upon a Conflict

Once upon a time there lived an innocent, hardworking manager.... Read More

Dont Get Caught With Your PR Down

Why risk the embarassment when with a little basic PR... Read More

Project Management 101

Project management is a very important business concept because it... Read More

Management Apathy

I recently received a most interesting phone call.When I answered... Read More

Giving a Good Appraisal Interview

Although this performance discussion is an opportunity for you to... Read More

Creativity and Innovation Management ? Competition versus Collaboration

There is much confusion as to whether competition or collaboration... Read More

Weaknesses of Wishing

When you're starting a business, you might wish for a... Read More

Tales from the Corporate Frontlines: Finding The Perfect Balance

This article relates to the Work/Life Balance competency, which investigates... Read More

Preparing For ISO 9001 2000 Registration

The steps need to be taken to prepare an organization... Read More

Dealing with Difficult People

You know, this would be a great business if it... Read More

Getting to Consensus

The need to get people in an organization to pull... Read More

Romford Accountants: Accountancy Firm Roles and Responsibilities

If you own or operate a business in the UK,... Read More

What Consultants Want You to Know (But You Never Ask)

I've been both a CEO and a consultant, so I've... Read More

What 80% of Businesses Don?t Know: Tips for Improving Your Working Capital Management

What is the number one way to prevent failure in... Read More

A Leadership Lesson: Two Guys With Guns

PERMISSION TO REPUBLISH: This article may be republished in newsletters... Read More

Allowing Employees Responsibility

Merely assigning a task with detailed instructions is not effective... Read More