In any event, getting the process right is a vital component. The credibility of the change managers will be scrutinised closely enough on the issue itself, with all processes in place. If process is at fault too, then things can get very messy indeed.
Legalities
Legalities of how you are dealing with people issues must be resolved first and a clear understanding of HR technicalities requires the right level of expertise. Within this are elements of fairness, consistency and honesty. Although subsets of the well-researched HR framework, they save a lot of time, energy and emotion if considered in advance and protocols carefully positioned.
Timescales
Appropriate timescales in changing people issues, will need to be carefully dealt with as part of the HR overview, but it can be easy to slip. A good way to work is using a simple project management process for the whole event, working for as far back as week ?12 to week +12 and setting this into a spreadsheet or a Gantt Chart.
Check and Check Again
This will give everyone a clear view of how the process will work and what needs to be done when. Time taken in this planning stage cannot be overdone and the change management team will need to work in a focused way, to deliver a credible plan. Double-check that everything has been thought of, because it probably still won't have been.
Co-ordination
If multi-site, this all needs to be co-ordinated on a macro level with each site working to the same plan.
Purpose
The point of delivering a coherent and researched plan is not simply for the protection of the organisation. It is much more efficient and enables the organisation to recover more quickly after significant change has happened. Individuals, too, are protected technically and it is possible to have as good as and even better relationships with the individuals concerned, when they are dealt with fairly and openly.
Managing change to involve your people and treat them as well as possible is a doable process. It is the role of management to manage and get it right first time - it's what they are paid for. Then successful outcomes will result and the organisation can move on from a potentially challenging time.
Copyright 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, http://www.coaching-businesses-to-success.com
a>. (Note to editors. Feel free to use this article, wherever you think it might be of value - it would be good if you could include a live link)
...helping you, to help your people, to help your business grow...
Q: How much do I have to worry about what... Read More
You need to know all that is going on around... Read More
Every business has problems. That is why the average life... Read More
Another fallacy ingrained in the minds of most marketing managers... Read More
The recent news about one of America's most powerful woman... Read More
According to a study by the Manchester Group, 4 out... Read More
Have you ever noticed french fries taste the same at... Read More
How many times have you asked someone to do something... Read More
I have always said that if I were to write... Read More
There are different reactions that individuals experience during time of... Read More
The company decided to develop and implement an improvement program.... Read More
Building rapport is all about creating a relationship, in the... Read More
This article is directed at senior managers. As a senior... Read More
So to help start the ball rolling, here are ten... Read More
The steps need to be taken to prepare an organization... Read More
One of the major benefits, if not THE benefit of... Read More
Keeping and Motivating the Best Employees ... Read More
The phrase "turning ideas into action" is a Russian doll.Managing... Read More
What you say to other people can make or break... Read More
A crisis, emergency or disaster can happen at anytime and... Read More
"Nothing great was ever achieved without enthusiasm." Ralph Waldo EmersonI'm... Read More
Managing, supervising, being a team leader is the hardest job... Read More
One of the key skills for the leaders of growing... Read More
It's that time again! Perhaps the most dreaded management practice... Read More
Globalisation, the expansion of intercontinental trade, technological advances and the... Read More
One thing a lot of us don't do in sales... Read More
Creativity can be defined as problem identification and idea generation... Read More
Have you ever hired the wrong person? If so, perhaps... Read More
US Work Ethic Issues and Lack of serviceWell many... Read More
TO: All Parents [and Employers and Managers]From: Your Child and/or... Read More
We get invited to attend so many "meetings" but do... Read More
This article relates to the Work/Life Balance competency, which investigates... Read More
Hearing impaired people often encounter difficulty at work because their... Read More
Implementing an ISO 9001 system represents a major effort. However,... Read More
I witnessed some interesting behaviour from one of our premier... Read More
One of my earliest childhood memories is watching Lew Alcindor... Read More
The Cash to Cash Cycle Part Four of SeriesNext: Complete... Read More
Insightful leaders and organizations recognize that training is a valuable... Read More
Don't Let Your Measurements Mislead You ... Read More
I suspect all of you out there have someone that... Read More
In running any kind of business, it's inevitable that sometimes... Read More
The end of the television season in May included the... Read More
The world has always been mixed with the... Read More
Does your organisation have one of those annual 'occasions' that... Read More
Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once... Read More
Creativity can be defined as problem identification and idea generation... Read More
Is your online business disaster-proof? Online businesses face a unique... Read More
Ah, the wretched pain of delegation. It comes easy to... Read More
Do you ever meet with resistance from other people -... Read More
Are you one of those bosses that people just love... Read More
Have you ever sat in a meeting where everyone is... Read More
This article relates to the Training competency, commonly evaluated in... Read More
Imagine for a moment this scenario from a frustrated Senior... Read More
Researchers have undertaken numerous studies to look at the connection... Read More
Imagine the following scenario - you pay a visit to... Read More
I recently surveyed CEOs and Business Leaders of large companies... Read More
Creativity can be defined as problem identification and idea generation... Read More
I believe the media and our culture sends the wrong... Read More
Most of us have found ourselves working on a team... Read More
You can possibly teach a turkey to climb a tree... Read More
You can boil down the difference between successful businesses and... Read More
IntroductionThe aim of this document is to provide advice and... Read More
Recognizing good performance through praise or other positive action is... Read More
In order to survive, you have to be happier than... Read More
DISCUSSION METHODS: There are two basic types of discussion methods;... Read More
You're the boss, and you have every reason to feel... Read More
Business Management |