In Stephen Covey's great book, "The Seven Habits of Highly Effective People", he talks about the 'emotional bank account', where you have to build a credit in your relationship with the individuals who you work with (and everyone else as well!).If what you do isn't 'trustworthy', then all you have... Read More
Since the beginning of the industrial era our world has been facing what some historians call an ongoing "crisis of modernity". As fast as we adjust to new circumstances, the circumstances change again, and, the rate of change seems to be multiplying exponentially. Of all the demands imposed by twenty... Read More
Managing, supervising, being a team leader is the hardest job in the world and I'll tell you why. Imagine what it's like to drive a car. You turn the key to start the engine, select drive or the gear you want and press the gas pedal. The car then moves... Read More
This article relates to the Compensation and Benefits competency, commonly evaluated in employee satisfaction surveys. It tells the story of a company that needed to attract new employees and discovered how a competitive wage and benefits package was integral to this process. The Compensation and Benefits competency focuses in detail... Read More
Nobody's perfect, including the boss. Managers, we polled recently, acknowledged making a number of mistakes, from not recognizing staff accomplishments to inadequate communication to poor hiring decisions. Here is a sampling.Withholding praise was a problem cited by many: "I didn't give recognition to someone who turned out to be one... Read More
The digital divide is defined by the role computers play within widening social gaps in our society, as the condition of one group having an advantage over another group in regard to computers, technology skills and Internet access.This is usually thought of as being a divide between the white middle... Read More
1. Create benefit intensifiers for your list of ad copy benefits. Example, The Benefit: "Save More Time", The Benefit's Intensifier: "Never Seen Before".2. Use a little humor in your ad copy. It could be the little extra motive you need to close a sale. People are usually persuaded easier if... Read More
I was talking with first-line supervisors in a utility company about how to deal with poor performing employees."You've gotta put the screws to him!" suggested one supervisor to his colleague who was having trouble managing one particular poor performer."I've put so many screws to him he's dead weight!" the supervisor... Read More
Media relations can be difficult, but also rewarding. And the lessons we learn from working with newspapers, magazines, radio, television, and online publications should increase the effectiveness of all our communication initiatives.That's because dealing with the media parallels our dealings with other stakeholders. In media relations, the competition to be... Read More
In most industrialized nations, the average age a student graduates from high school is 18 years old and the average retirement age is 65 years old ? a difference of 47 years. On average, most people work 40 to 50 years of their lives. It is well established that during... Read More
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Step 1Get the proper level of Six Sigma expertise at... Read More
JUGGLING DEMANDS: All leaders constantly juggle a multifarious array of... Read More
Good news spreads quickly News of the invention of the... Read More
Creativity can be defined as problem identification and idea generation... Read More
Growing companies must always be ready for the next challenge.... Read More
There is a growing movement in the spiritual... Read More
The goal of perfection is a challenge. It is often... Read More
It's great to be multi-skilled?be able to type your own... Read More
Creativity can be defined as problem identification and idea generation... Read More
In my book Talking Points: 25 Tips for Clear, Credible... Read More
Cost cutting has become a necessary and important reality in... Read More
Bad hiring decisions cost organizations, both in dollars and lost... Read More
Business IntelligenceBusiness Intelligence has become a very important activity in... Read More
This article relates to the Job Security competency, commonly evaluated... Read More
AbstractThe electrical products industry is one characterized by fierce competition,... Read More
Creativity can be defined as problem identification and idea generation... Read More
Nearly all leaders I've encountered are underachievers. They're getting a... Read More
In the first part of this two part article, I... Read More
Many times business owners can have significant differences in management... Read More
Hurting your sales efforts can be accomplished easily with the... Read More
If you work from home, chances are you already know... Read More
"Where did it go? It was here yesterday. Wait. Here... Read More
Managers should avoid the tendency to constantly delegate to the... Read More
Getting into the detail of everything each of your people... Read More
Change is not simple. Why do we repeat behavior that... Read More
Integrity is very important to me, and I try hard... Read More
You've seen it happen many times. An organization that provides... Read More
Information is the lifeblood of the economy. That's especially true... Read More
One of the first things I look at when I... Read More
A trainer dryly discussing how to motivate people in an... Read More
I've seen several articles that begin with lines like "the... Read More
The higher you go, the cooler it becomes. Really? Let... Read More
This was supposed to be one of those sleepy flights... Read More
Excess capacity in an automobile plant at Ford, Chrysler, Toyota,... Read More
IntroductionThe aim of this document is to provide advice and... Read More
Every organization is looking for the holy grail of performance... Read More
What do the companies 3M, Polaroid, and Walt Disney have... Read More
Creativity can be defined as problem identification and idea generation... Read More
On August 3rd/2005, Reuters reported that a German man had... Read More
Whether you are training preschoolers in the classroom or executives... Read More
Why do some new managers succeed while others fail? It... Read More
One of the first things I look at when I... Read More
The need for constant reinvention is a given in today's... Read More
Everyone at the office thought that using the company e-mail... Read More
Creativity can be defined as problem identification and idea generation... Read More
IntroductionThere are a group of people in the community that... Read More
It should not be. If it is an effective newsletter,... Read More
As you look around your office, is everyone just like... Read More
"The best Leader is one who knows how to pick... Read More
If your organization has people, then interpersonal skills are needed.I... Read More
STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback.... Read More
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
Does your hiring process consist of proven practices or just... Read More
Hiring good people is only half the battle. The other... Read More
Test your assumptions about everything.Assumptions have a way of creeping... Read More
A core activity in many successful businesses, Succession Planning is... Read More
Many retailers do not have good internal controls in place... Read More
You can boil down the difference between successful businesses and... Read More
I bet you can't tell me how leadership training and... Read More
It's amazing what you can accomplish if you don't care... Read More
Your use of voice mail tells others a lot about... Read More
Recently, I felt appalled to see a political candidate running... Read More
Do you ever need to find some good ideas, or... Read More
Over 3 of my meetings with 3 business owners last... Read More
PERMISSION TO REPUBLISH: This article may be republished in newsletters... Read More
People want to understand their role - they want to... Read More
Business Management |