Knowledge Management - Keys to Successful Communities of Practice (Networks)
How can I make my community of practice truly effective?How can I prevent my network becoming a "notwork"?Communities of practice (networks) lie at the heart of successful knowledge management in most organisations. They are the lifeblood of informal exchanges of knowledge. Typically, communities go through a series of stages as... Read More
Lone Rangers Suffer without Tonto
A lone ranger is someone who prefers working in solitude or isolation. Sometimes life circumstances can call for us to adopt this attitude. When it comes to marketing our business, however, adopting this mentality can prevent you from achieving the success that you desire.There are many reasons why people operate... Read More
Are You Measuring Something Meaningful?
Avoiding inert measures that anaesthetise your performance management.INTRODUCTIONYou sit before the monthly report, which might be an inch or so thick, and you contemplate whether it's the best use of your time to paw through the pages to check if there's anything useful in there for you. Past experience tells... Read More
Are You Cascading Your Strategy, or Fragmenting It?
INTRODUCTIONThe typical approach executive teams use to cascade, or roll out, their strategic direction is to produce a clear set of goals, objectives, critical success factors or a scorecard and then get each departmental or functional manager to take this on board and customize it for their part of the... Read More
Creativity and Innovation Management :- Thought Leadership
Leadership is only sustainable when leaders consistently come up with good ideas ? when they are dependable thought leaders. It follows then that leaders would be more effective if they knew how to manage creativity and innovation.Some of the tools for effective creativity management include:a) Develop the brief. Formulating a... Read More
Jewelry Use by Employees
Many companies have dress codes, which include jewelry. Some companies do this because they do not wish to offend customers who are of various faiths by employees who wear necklaces with religious symbols. Others out of practicality as some jewelry can get caught in machinery and cause severe injury or... Read More
Develop Your People and Make More Money
What is the no. 1 asset in your business beside yourself? It's your people.Then why is it they often fall to the bottom of the list when it comes to doing anything to help them improve their performance and look after them?If you want your business to run more effectively... Read More
Employee Retention: Its a Changing Game
As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge of two things:1. human nature, and2. the changing world around usHuman NatureLet's start with human nature. The practice of management requires an understanding of how... Read More
Saying ?No? Gracefully to Customers and Colleagues
Envision the scenario: You've just been asked at the last minute by Chris, the organizer of your local networking group, to replace the scheduled speaker at next month's meeting. You already have too many commitments on your plate. Imagine your response:You: "Well, I don't think I'd have enough time to... Read More
Proven Secrets to Keeping Your People and Increasing Your Profits
Why are people changing jobs so quickly these days?Here are a few reasons why:They have a boring job therefore they feel they are not achieving anything.They have no leader to follow.They feel unappreciated.They work long hours and want a life.They are not paid what they are worth.The above reasons are... Read More
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6 Simple Steps to Dealing with Difficult Managers
The challenge of managing difficult managers can be rather daunting,... Read More
Why and How to Work with a Consultant
A good consultant provides specialist abilities and experience, innovative ideas,... Read More
4 Simple Steps to Successful Delegation
Last month, my featured article was about creating a "Stop... Read More
The 6 Steps to Six Sigma
Step 1Get the proper level of Six Sigma expertise at... Read More
Are Your Marketing Pieces Up to Date?
The other day someone asked me for one of my... Read More
The High Cost of Employee Turnover Among Project Managers
Imagine for a moment this scenario from a frustrated Senior... Read More
Project Management 101
Project management is a very important business concept because it... Read More
Managers? Biggest Blunders
Nobody's perfect, including the boss. Managers, we polled recently, acknowledged... Read More
Delegate or Die!
You Can't Do It All - Learning To DelegateThere is... Read More
What You Should Know if People Dont Buy From You and People Dont Visit Your Web Site
It is essential to understand what work and what do... Read More
ISO 9001 Compliant Program: Steps to Build
Implementing an ISO 9001 system represents a major effort. However,... Read More
From Boring to Interesting - Making Training Effective
Being a good trainer requires experience and skill. Experience comes... Read More
Tales from the Corporate Frontlines: Human Resources at Work
This article relates to the Human Resource Functions competency, commonly... Read More
Do Customers Like the Feel of Your Organization?
In two recent articles "Some Evidence of How We Are... Read More
The Three-Dimensional Communication System
Human communication is always three-dimensional. No spoken or written message... Read More
Creative Writing - business principles produce more quality work, faster
Maximization methodologies have long been used in business to produce... Read More
Business Innovation ? the Value of Structure
Creativity can be defined as problem identification and idea generation... Read More
Which ITIL Process Should We Implement First?
The following question is usually debated a lot amongst IT... Read More
Good Idea Generation ? A Process
It seems incongruous that good idea generation can be a... Read More
Implementation the Catalyst of Change for Management to Reach that Next Level of Success
From the personal and professional experiences of other colleagues and... Read More
Culture Management and Creativity
Many concepts in the fields of managing creativity are very... Read More
Change Management
"It is not the strongest species that survives, nor the... Read More
Six Sigma Training 101 ? Better Management Basics
What is Six Sigma?Six Sigma is a quality management program... Read More
Operating on Perpetual Overload?
Check Out Your E-HabitsAnother week has ended. And, despite moving... Read More
Getting Your Employees Attention Back to Work
It is 9:00 am on a Monday morning. Do you... Read More
The Four Key Steps In Hiring And Keeping Top People
"When you hire the best, the rest is easy!" We... Read More
Innovation Management ? IBM Opens Lid On Its Treasure Chest
IBM, which registered 3248 patents last year, has decided that... Read More
Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs
You can possibly teach a turkey to climb a tree... Read More
Interviewing Candidates: 3 Ways to Avoid Snap Judgments
Have you ever hired the wrong person? If so, perhaps... Read More
Business Innovation ? Tacit Knowledge
Creativity can be defined as problem identification and idea generation... Read More
Tales From the Corporate Frontlines: Team Dynamics and Communication
This article relates to the Team Dynamics competency, which evaluates... Read More
Turning a Negative Employee Into a Positive Asset
Several years ago, I took over the supervision of a... Read More
How To Prevent Your New Manager From Becoming A Statistic
According to a study by the Manchester Group, 4 out... Read More
What You Should Know if People Dont Buy From You and People Dont Visit Your Web Site
It is essential to understand what work and what do... Read More
Internal Communication: 12 Essential Elements
There are 12 essential elements of a successful internal communications... Read More
Time Management Tips for Managers
Late last year I was presenting a workshop for the... Read More
ISO 9001 and Total Quality Management
Total Quality ManagementTotal Quality Management, or TQM, has become one... Read More
How To Hire Superstars
Can a person's behavior and values really determine if they... Read More
Empowering Others - Giving Them Some Control
It's been a pretty good weekend around the place -... Read More
Develop Your People and Make More Money
What is the no. 1 asset in your business beside... Read More
Morale Boosters: Feed the Troops First
When economic conditions turn tough or when the heavy work... Read More
Avoid Outsourcing Pitfalls in the Injection Molds and Stamping Dies Markets
When looking to outsource overseas for Plastic Injection Molds or... Read More
Temporary Employees and Operational Problems; Your Use of Temps Might Reveal Warning Signs
A recent Washington Post article, described the life of temporary... Read More
Are You in Control of Your Practice or Does it Control You?
One of the most common complaints that business owners have... Read More
6 Simple Steps to Dealing with Difficult Managers
The challenge of managing difficult managers can be rather daunting,... Read More
Sexual Harassment Policy Guidelines Part I
Sexual Harassment Policy Guidelines ? Part IPermission is hereby granted... Read More
A Journey of a Thousand Miles
You can't build a reputation on what you are "going"... Read More
Communicating In Chaotic Environments
How do you, or would you, communicate in a chaotic... Read More
Strategic Outsourcing: Testing the Outsourcing Waters and Staying Afloat
Before Gertrude Ederle began her historic swim off of Cape... Read More
Great Employees = Passionate Consumers
Companies spend millions of dollars each year identifying their brand,... Read More
The High Cost of Employee Turnover Among Project Managers
Imagine for a moment this scenario from a frustrated Senior... Read More
Making Assumptions - A Critical Communication Mistake In Business And In Your Personal Life!
We draw conclusions about people through observation, their behavior, past... Read More
Quality Standards with ISO 9001
Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was... Read More
Motivating For Higher Performance
Employee motivation is probably the most important single manageable factor... Read More
People Literacy
Every Manager has experienced the frustration of not understanding why... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
Creativity and Innovation Management: The Value Of Due Diligence
Creativity can be defined as problem identification and idea generation... Read More
Executives and Emotional Self Awareness
A major problem impairing an executive's performance is his Emotional... Read More
Follow Up: It Makes A Difference
A while back the headlight switch on our minivan quit... Read More
You Cant Not Communicate
Most of us would like to be better communicators. As... Read More
Attract and Retain Positively Great Employees - An Action Plan for Employee Training
Everyday a business owner, CEO, or manager somewhere is complaining... Read More
Quick Tip - Effective Meetings Begin With Goals
Goals are critically important for the success of a meeting.... Read More
Talent Recruitment Challenges of High Technology Companies
As a result of the dot com meltdown and the... Read More
What Every Manager Should Know About How to Maximize the Two People Inside
Every one of us, in reality, has two people inside:... Read More
Leadership Styles - the Ten Top Qualities the Best Leaders Show
Top leaders...Are Visionary Top leaders have a very clear understanding... Read More
Innovation Management ? Innovation or Profit?
Creativity can be defined as problem identification and idea generation... Read More
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