Performance Appraisals: Nightmares or Sweet Dreams
Some managers think of performance appraisal meetings and recollections of torn Achilles' heels or root canals immediately surface. They're sort of "been there, don't want to go again" situations. The more it can be put off, the better. Study after study shows that both managers and employees are very... Read More
Getting Software Developed for Your Business
At some point, your business is going to need to have some software development. Maybe your business is small, but existing software doesn't fit your needs. Maybe your company is larger, with significant technology resources already, but you need an outside perspective. Whatever the reason, it can be difficult to... Read More
Resolving Needs - What Your Employees Wish For!
For your people, they want to do a great job - no, really, despite your experiences, they do. And what might seem to 'the management' the important things, just don't stack in the day-to-day reality of the workplace. Here's why.Your people want to focus on looking after their customers, yet... Read More
Keeping and Motivating the Best Employees
Keeping and Motivating the Best Employees In "You Win With People" we talked about the need to hire the very best people to build your team. Now that you've done that the question becomes, how do you keep them, and how do you keep them motivated.... Read More
Focus and Shoot
One of my earliest childhood memories is watching Lew Alcindor (Kareem Abdul-Jabbar) win his third Most Outstanding Player award while leading UCLA to its third straight NCAA title in 1969. Of course, March Madness? is now ingrained in our sports psyche. From the unveiling of the brackets in mid-March, to... Read More
Give Yourself a Boss? Day Gift
Become a better boss and reap the benefitsAnother interesting study was done. One that should really catch our attention. It reveals that employees who are happier and treated well, produce better results than those who are unhappy. And most frontline workers are unhappy and are looking elsewhere for work.No, it... Read More
Six Reasons to K.I.S.S.
Six Reasons to K.I.S.S. "Very often, people confuse simple with simplistic. The nuance is lost on most." - Clement Mok, Chief Creative Officer, Sapient We've all heard THIS acronym, K.I.S.S. ? Keep it Simple, Stupid! While I prefer, Keep it Splendidly Simple; the point is the same. Make it... Read More
The Seven Essentials of Business Communication
There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule of 7±2If you are going to communicate effectively in business it is essential that you have a solid grasp of these seven elements.So let's look at each in turn...1. STRUCTUREHow you structure your communication is fundamental to how easily it... Read More
When Politics Prevent Innovation - Or? Still Fighting Battles and Losing Wars
The objective is to beat the competition and make money. Everything a business organization does should be focused on that simple objective, with interpretation through various Vision and Mission Statements. However if we take a survey of how our organizations spend our energy, often that objective is lost in a... Read More
Creativity and Innovation Management ? Money Doesnt Do It
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
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How to Get the Best from Outsourcing
There's a great little article ('Business Lifeforms') on... Read More
Downsizing in Organisations - The Real Truth
I've met and worked with many people in all sectors... Read More
Tales from the Corporate Frontlines: Coworkers Collaborate to Complete Successful Initiative
This short story, Coworkers Collaborate to Complete Successful Initiative, was... Read More
Quick Tip - Effective Meetings Begin With Goals
Goals are critically important for the success of a meeting.... Read More
Hold Your Applause!
It's amazing what you can accomplish if you don't care... Read More
Muggers in Our Midst - When Rumour and Gossip Pay You a Visit
'I heard it on the grapevine' the old song goes.... Read More
Enable Continuous Improvement of IT Services through ITIL
One of the major benefits, if not THE benefit of... Read More
Questions To Ask Employees You Want To Retain
Times of cost cutting and downsizing has dramatically impacted the... Read More
Corporate Governance for Business Owners
It is clear that good Corporate Governance is in the... Read More
Popular Business Misconceptions Cost You Money!
Faulty information costs you money! Which of these popular business... Read More
Project Managment: Land the Plane Stop Doing and Start Succeeding
We all spend time on planning vacations. If it's not... Read More
Inventory Management 101
Inventory management may seem complicated to some, but if one... Read More
Small Business Outsourcing: An Introduction
Outsourcing is the delegation of a business process to an... Read More
Keys to Feeling Powerfull In An Uncertain World
Life has always been full of uncertainties. Over the last... Read More
Top 7 Methods to Empower Employees
How many times have you asked someone to do something... Read More
Internal Prisons: The Thief of Productivity and Quality in our Workforce
As a professional speaker, one of my biggest challenges is... Read More
Keeping and Motivating the Best Employees
Keeping and Motivating the Best Employees ... Read More
Creativity and Innovation Management: Incubation and Insight
Creativity can be defined as problem identification and idea generation... Read More
Managing Client Relationships
Managing Client Relationships: Even the best run organizations occasionally run... Read More
Innovation Management: The Hype Cycle
Creativity can be defined as problem identification and idea generation... Read More
Regaining Control - Nine Steps for New Managers
My client had faced the same challenge, which was frustrating... Read More
Managing YOUR Expectations
I sit on the board of an organization and at... Read More
Give Yourself a Boss? Day Gift
Become a better boss and reap the benefitsAnother interesting study... Read More
Getting Your Employees Attention Back to Work
It is 9:00 am on a Monday morning. Do you... Read More
Top Ten Tips About People Management
To get the best results you have to be very... Read More
The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 2
A series of articles exploring the seven critical areas that... Read More
Why Outsourcing Could Be The Best Thing You Do For Your Business
While it's probably not true to say that the traditional... Read More
How Your Feelings and Those of Your Employees Can Make The Difference
How we feel is really more important than what we... Read More
Creativity and Innovation - Large Firms Versus Small Firms
There is a pervasive assumption that small firms are more... Read More
Budgets that Damage - The Downsides of Making the Numbers
In my organisational career, I had budgets from the age... Read More
Use Every Weapon You Have
One of the strongest weapons available allows business, non-profit and... Read More
25 Great Ways to Find the Right People and Not Break the Bank
Are you trying to hire dozens of hourly workers or... Read More
Do the People in Your Organisation Dress For Success?
What really amazes me, with all the personal and professional... Read More
New Job, New Culture: Do You Fit In?
It seemed like a good decision at the time. A... Read More
Four Steps to Better Performance Reviews
Direct reports-people who need direction and leadership-rely on their leaders... Read More
Executive Humor at Meetings
I don't encourage managers to wear funny hats, appear in... Read More
Influencing Change - A Guide for Sellers, Coaches, and Supervisors
When people or groups make a decision to purchase something,... Read More
Five Ways to Increase Profitability By Doing The Right Thing
1. Base your business in the Magic Triangle. Honesty, integrity,... Read More
Organizational Culture, Creativity, Innovation
It can be concluded with great certainty that certain organizational... Read More
Project Management, A Forgotten Perspective
Effective project managers know how to get the job done,... Read More
Innovation Management ? the power of decision makers
Creativity can be defined as problem identification and idea generation... Read More
Inspirational Power ( Part 1 )
The Fundamentals of Strategic Marketing, Some Key Traits for Greater... Read More
5 Steps to Continuous Process Improvement
Part One of Creating Well-Defined Processes SeriesWhat if your sales... Read More
10 Fool Proof Ways To Intensify Your Profits
1. Create benefit intensifiers for your list of ad copy... Read More
Hire People For What They Do Best
I recently flew from Seattle to Atlanta, I realized, just... Read More
Punctuality in Business: What it Says About You
"Nothing inspires confidence in a business man sooner than punctuality,... Read More
How to Overcome Your Fear of Firing
OVERCOMING FEAR OF FIRING "It was obvious that this employee... Read More
Employee Motivation: Make Everyone A Cheerleader For Your Company
Do you manage by walking around? What do you see?... Read More
Building A Stellar Business One Employee At A Time
Top businesses that continually lead their industry clearly understand a... Read More
Parenting Your Employees to Better Performance
Have you ever worked for someone who was such a... Read More
Why Business Owners Need Security
The main reason is to stop any potential lawsuits from... Read More
Christmas and Business Gifts for Your Clients and Employees!
Tis' the season for business and corporate gift-giving! If you... Read More
Choices in Appointing International Managers
Globalization is requiring companies to make important choices about how... Read More
Knowledge Management: More Than Just Know-how!
People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More
The DNA of Motivation
It really is about motivation. After all, what impels someone... Read More
Why I always Keep my Promises
Integrity is very important to me, and I try hard... Read More
Performance Appraisal - Ten Stupid Things Managers Do To Screw It Up
Performance appraisals aren't fun. But a lot of the time... Read More
Four Corners of a Triangle: Why Organizations Succeed or Fail
When we want to hire people for a corporation or... Read More
Middle Managers Behaving Badly ? How To Stop This Damaging Your Results
More and more I hear and read about a looming... Read More
Performance Appraisals: Questions for Smarties and Dummies
In numerous programs I've conducted on performance appraisals, with Human... Read More
A Fast and Simple Way to Update Your Business
You open your computer, the flashing button says, "We have... Read More
The Dog That Didnt Bark
A few weeks ago, after consultations with others in an... Read More
Dont Take New Hires for Granted
Hiring good people is only half the battle. The other... Read More
The Rise of Corporate Chair Massages
Employers have rapidly begun to understand the importance of stress... Read More
Dont Sweat the Small Stuff with Your Credit Policy
Do you know how many customers you have that are... Read More
Business is About Making Money
Ask most people why they are in business and they... Read More
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