People management and leadership has become a major topic of conversation in today's market place and have assumed mythical qualities. Managing you people is not that difficult if you are willing to invest one thing in their development; YOU.The emotional cost and some simple training and mentoring can see you... Read More
On consulting assignments, here are some of the questions I frequently ask the employees I interview:1. How does your boss measure you?2. When the end of the year rolls around, how do you know if you have done a good job over the previous 12 months?3. If you wanted to... Read More
What is the no. 1 asset in your business beside yourself? It's your people.Then why is it they often fall to the bottom of the list when it comes to doing anything to help them improve their performance and look after them?If you want your business to run more effectively... Read More
Change is exhilarating. Change is terrifying. Change is badly needed around here. Whatever your attitude is to change, it is the most reliable companion you will likely ever have. It will always be with you so are better off making friends! Here are three tips on managing change in your... Read More
Sir Alex Ferguson has just celebrated his 1000 game in charge of Manchester United, probably the world's most successful soccer team.I have a great deal of respect for Sir Alex as a man manager. However, I always feel that he's misrepresented in the media. The press portrays him as this... Read More
What is Six Sigma?Six Sigma is a quality management program that is designed to achieve a "six sigma" level of quality for products. In the mid 1980s, Motorola pioneered Six Sigma and it has since been adopted by many other companies and manufacturers. Service companies also implement Six Sigma strategies... Read More
Are you uncomfortable with delivering disciplinary action, even involving employees you know deserve it? You're not alone. Disciplinary action is one of the least favored tasks a supervisor must occasionally perform.Disciplining employees is so dreaded by so many supervisors that many look the other way when trouble develops, perhaps in... Read More
This is a challenge for every company owner and manager. You have tremendous plans for growth and expect a lot of your employees. But do you know if the company is meeting your best employees' expectations? Are you providing the type of environment that supports high productivity and high quality?... Read More
Understanding where you can spend time most effectively requires concentration in three areas:1. Doing what you enjoy 2. Concentrating on your strengths 3. Understanding Job ExcellenceLet's start with doing what you enjoy. Your quality of life is in many ways dependant on how much (or little) you enjoy your job.... Read More
The Cash to Cash Cycle Part Four of SeriesNext: Complete Cash to Cash CycleThe white flag is just a nose away?toward the Million dollar prize in cash savings for your business?So far, in Inventory and Accounts Receivable, we've found $250,000 each in cash savings. Then we found another 250K in... Read More
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In September 2004, President Bush signed the $146 billion tax... Read More
Businesses miss on growth opportunities and even close their doors... Read More
As a child, you probably heard, "to thine own self... Read More
Do you ever meet with resistance from other people -... Read More
A successful leader told me, "The biggest challenge I've had... Read More
Many people believe that everyone sees the world exactly the... Read More
Today's employees are not only interested in security or in... Read More
In my book Talking Points: 25 Tips for Clear, Credible... Read More
Direct reports-people who need direction and leadership-rely on their leaders... Read More
1) Create A Powerful "Mission Statement"-When your business mission is... Read More
Nearly all leaders I've encountered are underachievers. They're getting a... Read More
The challenge of managing difficult managers can be rather daunting,... Read More
Every small to mid-sized business owner would love to know... Read More
Employees truly deserve paid vacations. Theystruggle through stressful jobs most... Read More
It really is about motivation. After all, what impels someone... Read More
This article relates to the Recognition competency, commonly evaluated in... Read More
As a result of consolidation of operations and significantly increased... Read More
Performance Management is the act of managing personal or organizational... Read More
Where does the time go? Billable time. As a consultant,... Read More
It is becoming more common for employers to require employees... Read More
You do your best to make sure your organization is... Read More
COLLECTIVE WISDOM CAN BE AN effective tool for solving the... Read More
Probably as well known as SWOT, SMART turns goals, objectives... Read More
Six Sigma is a highly disciplined process focused on satisfying... Read More
Definition From http://www.merriamwebster.com -- "Virtual: - being such in essence... Read More
Introducing a learning culture into organisations can be difficult at... Read More
You know, this would be a great business if it... Read More
We all have psychic abilities that we use daily, although... Read More
This article relates to the Coworkers competency, commonly evaluated in... Read More
You can use this step-by-step method to hire applicants who... Read More
Good hires do not happen by accident or luck. In... Read More
International business is more complex than ever before. Success in... Read More
Once upon a time there lived an innocent, hardworking manager.... Read More
In his book, The Effective Executive, Peter Drucker pointed out... Read More
A maverick is an independent person who will not go... Read More
Organizational structure can inhibit or foster creativity and innovation. The... Read More
In two recent articles "Some Evidence of How We Are... Read More
Traditionally, in American businesses, the same person occupies the role... Read More
I witnessed some interesting behaviour from one of our premier... Read More
How should you keep track of meetings?Have you ever wanted... Read More
You may have the MBA but if an internal critic... Read More
Creativity can be defined as problem identification and idea generation... Read More
You're the boss, and you have every reason to feel... Read More
I've been both a CEO and a consultant, so I've... Read More
One of the greatest obstacles to progress can often be... Read More
Here is a true story. My dentist did a "clinical"... Read More
A few weeks ago, a couple of colleagues and I... Read More
Do you own or manage a computer consulting company? Are... Read More
When you're starting a business, you might wish for a... Read More
Quick, Easy, and Even Fun! 1. Smile, say "Hi! How... Read More
Let me repeat a story I heard many years ago... Read More
Does your company need to retain the services of a... Read More
1. Sell more back end products to your existing customer... Read More
Outsourcing is when you hire outside professionals or services to... Read More
Encouraged by the recognition, Sarah Lewsiton went home from work... Read More
Hurting your sales efforts can be accomplished easily with the... Read More
What you say to other people can make or break... Read More
Companies spend millions of dollars each year identifying their brand,... Read More
"It is not the strongest species that survives, nor the... Read More
It is sometimes valuable to bring the sales manager into... Read More
PERFORMANCE APPRAISALS BENEFIT THE ORGANIZATION:Appraisals help spot employees with potential... Read More
Eventually, your business is going to need to have some... Read More
Much of the literature and advice on implementing business change... Read More
It is vain to do with more what can be... Read More
Part One of Creating Well-Defined Processes SeriesWhat if your sales... Read More
Managers who aren't loyal to their people can't expect loyalty... Read More
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