Knowing versus Doing - Execution In The Workplace

Have you ever worked with someone who always seemed to have the answers; who always seemed to know what should be done; who could always quote the experts view on a certain situation, but for some reason, just couldn't perform as expected?Working with a client last month I was struck... Read More

Islam in the Workplace

Suggested practice for HR personnelMuslims now form one of the largest religious groups in the UK. At a time when great misunderstandings and stereotypes circulate the media and society regarding the religion, it is crucial for an effort to be made at all levels to go beyond archetypal images and... Read More

Eight Skills of Highly Successful Consultants

With deference to Dr. Covey and his very popular Seven Habits of Highly Effective People (all habits that will make us better consultants!), here are eight skills that all of us as consultants can work on to improve. This article will start with three overarching skills, then describe five more... Read More

Are You At The Mercy Of Computer Geeks?

Many business owners are sabotaging their business without even realizing it. They are completely out of the loop when it comes to all technology aspects of their operation such as websites, computers and software. They become completely dependent on their technical people and naively believe that things are "being taken... Read More

6 Simple Steps to Dealing with Difficult Managers

The challenge of managing difficult managers can be rather daunting, especially when you inherit them! If they are your own born and bred, then hopefully they would have evolved into great managers!Experience shows that difficult managers are difficult because they are angry and frustrated about something or somebody (even themselves... Read More

Turning a Negative Employee Into a Positive Asset

Several years ago, I took over the supervision of a section in a Public Agency. I was a newbie in management, enthusiastic, and excited about the opportunity that lay before me. I was informed by my manager that I had a problem employee on my team. He described her as... Read More

Spinning Gold from Straw: Low-Cost Employee Retention and Motivation Tools in a Changing Economy

New York, NY, February 25, 2005 ? Employee retention and motivation?why should employers care? A storm is brewing. National productivity was up 3.9% in the second quarter and 1.9% in the third quarter of 2004. At the same time, the unemployment rate was up 5.5% in October 2004."Productivity is up,... Read More

Delegation: When to Delegate, Who to Delegate to

There are some very simple guides for delegation.Most people delegate based on not wanting to do something. They simply walk out to their secretary or the closest sub-ordinate and ask them to do/finish the project. These people use delegation as a means to schlep off unwanted work.Almost all work within... Read More

Demise of the Lone Ranger Manager: A Lesson in Management Communication Style

When executives see themselves as solely responsible for the overall success of their enterprise, subordinates can hardly be blamed for acting according to predictions.Let's look at a familiar scene in classical American - if I may use the word - mythology.Panic and terror have brought all normal activity to a... Read More

Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study

The goal of perfection is a challenge. It is often viewed as an expensive process requiring large investments. Yet one company has realized a 53% reduction in orders that have to be set aside for additional Quality Control checks. How did they do it? They used communication techniques - not... Read More

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The Ivory Tower Syndrome

"His cardinal mistake is that he isolates himself, and allows... Read More

Innovation Management ? what are the practical impediments?

Creativity can be defined as problem identification and idea generation... Read More

The Inferno of the Finance Director

Sometimes, I harbour a suspicion that Dante was a Financial... Read More

Regaining Control - Nine Steps for New Managers

My client had faced the same challenge, which was frustrating... Read More

50 Great Ways to Motivate and Not Break the Bank

Quick, Easy, and Even Fun! 1. Smile, say "Hi! How... Read More

Innovation Management ? forced into it!

Creativity can be defined as problem identification and idea generation... Read More

Finding Proactive Solutions: A Key to Demonstrating Your Management Fitness

In my book Talking Points: 25 Tips for Clear, Credible... Read More

Create Your Dashboard for Success

Driving down the road our eyes frequently scan the vital... Read More

Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees

In 1987 I sold my business, South Mountain Company, to... Read More

Identifying Candidates for Leadership

A critical task in the succession planning process of any... Read More

Managing Employees Is A Little Like Herding Cats

Q: I started my small business about a year ago... Read More

Turnover is Not a Problem

"Ha!" you say. "For someone to make a statement like... Read More

The Golden Key to Meeting Success

We all attend many meetings. I'm sure you have been... Read More

Are Your Meetings Smart?

Soon after I finished a brief seminar on how to... Read More

Ten Steps to Take the Work out of Work ? Replicate Yourself!

They say that management can be a lonely place. A... Read More

Business is About Making Money

Ask most people why they are in business and they... Read More

Sexual Harassment Policy Guidelines Part I

Sexual Harassment Policy Guidelines ? Part IPermission is hereby granted... Read More

Issue Management Methodology for Tracking Project Issues

1. What is an Issue?An issue is an incident, circumstance,... Read More

Juggling Demands in an Organization

JUGGLING DEMANDS: All leaders constantly juggle a multifarious array of... Read More

Motivation - It Starts with Acknowledgement

Acknowledgement is about recognition or attention from another person. It... Read More

Manage Your Time - Save Your Business.

If you work from home, chances are you already know... Read More

What are Your Best Practices?

Best Practices StudiesThese studies can be defined as inquiries into... Read More

Controlling Your Cash Flow

IntroductionAre you looking for a way to gain control of... Read More

Running Successful Meetings - The Key Steps To Getting It Right

We all complain about meetings which are a waste of... Read More

9 Strategies for Writing Accounts Payable Procedures

The Cash to Cash Cycle Part Four of SeriesNext: Complete... Read More

Guidelines For Conducting A Good Meeting

Okay, so you've figured out what kind of meeting is... Read More

7 Steps To Hire The Best

You can use this step-by-step method to hire applicants who... Read More

Is Busyness Affecting Your Business?

I'm too busy; I'd love to but I'm very busy;... Read More

Balancing Power in Outsource Contract Agreements

The practice of outsourcing business processes has long been subject... Read More

Saying One Thing, Doing Another...

This week I was asked to speak at an internal... Read More

On The Job Training is Something You Canâ??t Afford to Skip

Trained employees are more productive employees; thereâ??s no doubt about... Read More

Weaknesses of Wishing

When you're starting a business, you might wish for a... Read More

Giving a Good Appraisal Interview

Although this performance discussion is an opportunity for you to... Read More