Working with Hearing Impaired Employees - Giving Them a Fair Go
Hearing impaired people often encounter difficulty at work because their disability isn't visible. I'd like to relate to you, briefly, the sorry saga of a young man who has recently been dragged through a performance management process, essentially brought about by misunderstanding, frustration on his behalf, and failure by an... Read More
Innovation Management ? Rigorous data analysis
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
The Ten Keys to Maximizing Employee Performance
1. Let people know what you expect. If people know what's expected of them, that's what they'll do--if they don't know what's expected, they'll do something else. Communicate clear and unambiguous performance expectations and hold people accountable for their achievement.2. Be a systems thinker. Remind people of their interconnectedness and... Read More
Innovation Management ? the Root of the Problem
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
Mantra for Managers
What do organizations look for in a prospective employee with special reference to fresh MBA graduates? The two key assets that an organization looks for is the potential of the individual and ability to pursue his goals in all situations. Every organization expects its team of fresh recruitees to grow... Read More
Great Employees = Passionate Consumers
Companies spend millions of dollars each year identifying their brand, and then communicating their brand promise through various media.Employees are the primary "media" in the majority of brand contacts. Raise your hand if you think a majority of your employees understand your brand promise well enough to live it and... Read More
Selective Job Cuts Often Benefits Firm More Than Broad Layoffs Over Long Term
It is difficult to pick up a newspaper or listen to a business news broadcast without being greeted with the announcement of another massive corporate layoff or cutback. The economy catches a chill and, as a result, the corporate world catches a profits "cold." Before long the pink slips begin... Read More
Assertive Communication - 6 Tips For Effective Use
What IS assertive communication? Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. It recognises our rights whilst still respecting the rights of others. It allows us to take responsibility for ourselves and our actions without judging... Read More
4 Steps to Success In Life, Business, The Universe And Everything
Everyone wants to succeed in life. And no one starts a business of any sort, on-line or off-line, wanting to fail.Yet the sad fact is that 80% of offline and 97% of internet businesses will fail in the first year. 84% of internet businesses will never make any income at... Read More
Top Ten Tips for Outstanding Customer Service
Remember the 80:20 rule? You may not get everything perfectly right, but getting most right will be much, much better than the majority of your competition. These Top Ten Tips for Customer Service will get you well on the way.Be Your Customer Live the life of your customer and experience... Read More
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Success: A Wholistic Perspective
The world has always been mixed with the... Read More
Getting the Most from Appraisals
Does your organisation have one of those annual 'occasions' that... Read More
Business Innovation ? Tacit Knowledge
Creativity can be defined as problem identification and idea generation... Read More
Beyond Management Coaching: When Things Are Getting Out of Control
Leaders and Managers often ask us, 'What do you do... Read More
The Three-Dimensional Communication System
Human communication is always three-dimensional. No spoken or written message... Read More
The Most Important Thing Youll Ever Do
The wellspring of confidence is belief. When you believe in... Read More
Innovation Management ? Measuring Failure!
Creativity can be defined as problem identification and idea generation... Read More
Workplace Security Plan: Does Your Company Have One?
Consultant's Perspective...The threat of violence whether it emanates from a... Read More
Reflections in the Glass Ceiling
The recent news about one of America's most powerful woman... Read More
Employees Commit Corporate Fraud
Imagine the following scenario; Ten years ago you decided to... Read More
Influencing the Organisation
There is a saying about management that suggests some managers... Read More
Give Yourself a Boss Day Gift, Part 2: Are You the Position or the Person?
Are you the position or the person?Bosses can lose their... Read More
Creativity and Innovation Management: The Value Of Due Diligence
Creativity can be defined as problem identification and idea generation... Read More
Five Habits of Highly Effective Conflict Resolvers
Steven Covey had the right idea. There are discreet skills... Read More
Innovation Management ? the Root of the Problem
Creativity can be defined as problem identification and idea generation... Read More
14 Ways to De-Stress Employee Vacations
Employees truly deserve paid vacations. Theystruggle through stressful jobs most... Read More
Top Ten Tips for Outstanding Customer Service
Remember the 80:20 rule? You may not get everything perfectly... Read More
Creating A Vision ? Bringing Your Dreams Into Reality
Do you have some goals you want to achieve or... Read More
Ten Top Ways for Managers to Motivate Their People
So to help start the ball rolling, here are ten... Read More
Business Innovation ? Status Games
Creativity can be defined as problem identification and idea generation... Read More
Motivating Employees - Ten Ways to Start You Off
Yet there is a place for those external 'raft-build's', 'away... Read More
Learning To Let Go
If you have the entrepreneurial spirit (which clearly you have!),... Read More
The Cheapest, Forget It !
Wouldn't it be great if we got get the cheapest... Read More
Cultural Differences: Making it Work Virtually
Working virtually adds a whole new dimension to the phrase... Read More
Innovation Management ? Innovation or Profit?
Creativity can be defined as problem identification and idea generation... Read More
Help for the Meeting-Weary Manager
Most of us have found ourselves working on a team... Read More
Performance Evaluations Can Be Beneficial
THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors... Read More
Tales from the Corporate Frontlines: Improving Workplace Safety
This article relates to the Safety and Working Environment competency... Read More
Protect Your Computer System with a Comprehensive Security Policy
The most difficult part of creating a Security Policy for... Read More
2 Steps For Increasing Company Profits or Performing Business Turnarounds
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes... Read More
Identifying Candidates for Leadership
A critical task in the succession planning process of any... Read More
Project Management - Preventing Project Slips
Can Project Managers prevent projects from slipping?Ask a techie to... Read More
Hiring Productive Employees: A Checklist for Assessing Their Appeal
The characteristics of job applicants have a strong influence on... Read More
Challenge of ERP Implementation: Q and A with Rick Maurer
Question: ERPs seem like a good idea, so why is... Read More
Poor Employee Performance: How to Deal
KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of... Read More
Innovation Management ? smart people dont necessarily produce great ideas
Creativity can be defined as problem identification and idea generation... Read More
Learn to Assert Yourself
Pinpoint your own blocks to assertiveness: fear of disapproval, need... Read More
What Your Employees Want You to Know (But You Might Be Afraid to Ask)
This is a challenge for every company owner and manager.... Read More
Survival of the Fittest: The Road to Human Extinction
I was watching a TV program some months ago about... Read More
Effective Multi Cultural International Business Meetings
Of the many areas in international business where cultural differences... Read More
Creativity and Innovation Management ? Money Doesnt Do It
Creativity can be defined as problem identification and idea generation... Read More
Lead to Succeed: The Seven Essential Steps to Work Leader Success
In my book "You're In Charge?What Now?" I use a... Read More
Performance Appraisal - Ten Stupid Things Managers Do To Screw It Up
Performance appraisals aren't fun. But a lot of the time... Read More
Hows Your Company RQ (Reputation Quotient)?
In light of recent corporate scandals, from Enron and Global... Read More
Make Them GLAD Youre Their Boss
Criticism has the power to do good when there is... Read More
Using an Appraisal to Benefit Your Organization
PERFORMANCE APPRAISALS BENEFIT THE ORGANIZATION:Appraisals help spot employees with potential... Read More
Nine Steps to Help You Develop Your Potential
Go into any bookstore and you will find a big... Read More
Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study
The goal of perfection is a challenge. It is often... Read More
Measuring Creativity, DIY style
Creativity measurement is often required in order to benchmark existing... Read More
The DNA of Motivation
It really is about motivation. After all, what impels someone... Read More
Executives and Emotional Self Awareness
A major problem impairing an executive's performance is his Emotional... Read More
Parenting Your Employees to Better Performance
Have you ever worked for someone who was such a... Read More
A Man and His Razor
It is vain to do with more what can be... Read More
Project Management - I Want It ALL
The knee-jerk response to prioritizing requirements is to mark everything... Read More
Focus Leads To Nonprofit Success: Is Your Organization Rowing or Drifting
Picture yourself standing on the bank of a river watching... Read More
Setting Direction Within an Organization
FINDING DIRECTION: An organization can't succeed without direction. Direction means... Read More
The Seven Cs: Partnership Danger Signs - Communication Breakdown
An ongoing series of articles exploring the seven critical areas... Read More
Treat Employees Fairly, Car Wash Entrepreneur sets Industry Standards
I believe that whether corporations expense their stock options is... Read More
Hiring and Retaining Good Employees
Hiring good employees is not only important to business, it's... Read More
9 Strategies for Writing Accounts Payable Procedures
The Cash to Cash Cycle Part Four of SeriesNext: Complete... Read More
What is the Most Difficult Part of an Improvement Program?
Answer: Starting one.Most of us realize that there is probably... Read More
From Boring to Interesting - Making Training Effective
Being a good trainer requires experience and skill. Experience comes... Read More
Performance Management - Getting The Most Out of Your Employees
Managing for Best PerformanceIn it's simplest form, performance management is... Read More
Sarbanes-Oxley and Section 404: Old Dog, New Teeth
The failures we have seen in the quality and integrity... Read More
Ten Relationship Traits And Skills For Good Leadership
An important aspect of good leadership is the ability to... Read More
Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster
A crisis, emergency or disaster can happen at anytime and... Read More
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