The 6 Steps to Six Sigma

Step 1Get the proper level of Six Sigma expertise at the executive level of the company. If the top leaders don't understand the advanced six sigma principles, the company has no shot to attain total quality. This will probably require a hefty budget, entailing the hiring of several high-priced consultants... Read More

7 Strategies for Sustained Innovation

The need for constant reinvention is a given in today's business environment. And while a breakthrough product or concept can catapult an organization ahead of its competitors, in these fast-paced times, that advantage is often short-lived.While major product or service breakthroughs make headlines, it's the steady incremental innovations made by... Read More

Is Your Business Ethical?

Ethics - in a profession or trade - is that branch of philosophy which studies the principles of right and wrong in human conduct.Is your business ethical?What I mean is "Does your business do the right thing when faced with that decision?" It's a simple question, which many businesses struggle... Read More

Knowledge Management - Lessons Learned and How To Identify Them

Many organisations use the term "lessons learned" to describe the way in which they avoid repeating mistakes, or ensure that they build on past successes, yet a lesson can only be applied if it has been successfully identified, and captured first. Even in "learning organisations" who profess to be good... Read More

Four Employee Behaviors That Can Kill Your Business

I found it important to clarify for employees what "deal-breaker" behavior was at my company. These are the things I insisted would not be tolerated and would lead to immediate or ultimate termination, depending on the nature of the infraction of these hard and fast rules. Here are the behaviors... Read More

Delegation: When to Delegate, Who to Delegate to

There are some very simple guides for delegation.Most people delegate based on not wanting to do something. They simply walk out to their secretary or the closest sub-ordinate and ask them to do/finish the project. These people use delegation as a means to schlep off unwanted work.Almost all work within... Read More

Business Innovation ? Core Competency and Competitive Advantage

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

Planning a Productive Retreat

What value is there in leadership or team-building retreats? Just consider the following. An executive committee of an association, deliberating on strategic planning issues, identified "who we are" in terms of their membership. By focusing on the challenges and opportunities represented by certain membership segments, the committee created specific strategic... Read More

Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive?

Current Situation:As of this writing, the MCI Board of Governors has given Verizon Communications Inc. one week to sweeten their $7.5 billion offer, otherwise they have no choice but to accept Qwest Communications' $9.74 billion offer to purchase MCI Inc. If the Board does not receive a counter offer from... Read More

Innovation Management ? Selecting Good Ideas

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route... Read More

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Its All In The Systems

Have you ever noticed french fries taste the same at... Read More

Management Apathy

I recently received a most interesting phone call.When I answered... Read More

Employee Motivation: Make Everyone A Cheerleader For Your Company

Do you manage by walking around? What do you see?... Read More

Innovation Management: The Quality and Quantity of the Idea Pool

Creativity can be defined as problem identification and idea generation... Read More

Five Ways to Turn Resistance into Opportunity

Resistance. It isn't something people cherish or enjoy encountering. We... Read More

Five Defining Characteristics of Great CEOs

1. Personal insight. Great CEOs are great leaders. They know... Read More

Tales From the Corporate Frontlines:The Importance of a Competitive Wage and Benefit Package

This article relates to the Compensation and Benefits competency, commonly... Read More

Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring

Hiring the first personal business assistant is an exciting time... Read More

Five Days to More Effective Inventory Management

The litany of headaches related to the implementation and on-going... Read More

Giving a Good Appraisal Interview

Although this performance discussion is an opportunity for you to... Read More

Whatever it Takes!

I have a sign on my office door. It pretty... Read More

Profound Knowledge

We all are on a quest for knowledge. Whether its... Read More

How to Create an Operations Manual

An operations manual can act as a tool for training... Read More

Benefits of Virtual Assistance

A virtual assistant is an individual who provides business services... Read More

Innovation Management ? forced into it!

Creativity can be defined as problem identification and idea generation... Read More

Hire Winners: Ask the Right Questions

How do you as a manager, supervisor or team leader... Read More

Your Company Without Training - Any Questions?

Okay, be honest!Are you guilty of sticking in a few... Read More

Motor Vehicle Policy and Your Employee Risks

It is becoming more common for employers to require employees... Read More

Is Busyness Affecting Your Business?

I'm too busy; I'd love to but I'm very busy;... Read More

Poor Employee Performance: How to Deal

KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of... Read More

Stomp Out Leeches In Your Company

Recently, I felt appalled to see a political candidate running... Read More

Tap Employee Passion For Business Success

Meriwether Lewis set the stage for the Corps of Discovery's... Read More

Business Innovation ? Improvisation

Creativity can be defined as problem identification and idea generation... Read More

Negative Self-talk is Too Expensive

I'm always fascinated by the people who lift huge weights,... Read More

Sarbanes-Oxley and Section 404: Old Dog, New Teeth

The failures we have seen in the quality and integrity... Read More

Tales from the Corporate Frontlines: The Role of Character in Leadership

This article relates to the Senior /Top Level Management competency,... Read More

Create Your Dashboard for Success

Driving down the road our eyes frequently scan the vital... Read More

Problem-Solving Success Tip: Dont Leave Your Key Stakeholders Guessing

Communicate! Don't leave you key stakeholders guessing.We are generally not... Read More

Executives and Emotional Self Awareness

A major problem impairing an executive's performance is his Emotional... Read More

Cross Cultural Solutions for International Business

Globalisation, the expansion of intercontinental trade, technological advances and the... Read More

Manufacturing Capacity as a Commodity

Excess capacity in an automobile plant at Ford, Chrysler, Toyota,... Read More

How to Delegate More Effectively

Do this simple excercise, and transform your life.First, Make a... Read More

Do Customers Like the Feel of Your Organization?

In two recent articles "Some Evidence of How We Are... Read More