Getting Software Developed for Your Business

At some point, your business is going to need to have some software development. Maybe your business is small, but existing software doesn't fit your needs. Maybe your company is larger, with significant technology resources already, but you need an outside perspective. Whatever the reason, it can be difficult to... Read More

Innovation Management ? Six Crucial Steps

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

Conflict at 36,000 ft

This was supposed to be one of those sleepy flights that leaves late, crosses two time zones, and arrives at 11:00 p.m. But it wasn't.Yes, everyone is okay. Yet the three hour delay, a night in jail for one of the passengers, and a possible lawsuit could all have been... Read More

Communicating CEOs

I see a PR firm has done a survey on the amount of time Canadian CEOs spend on communication, and found they spend almost half of their time on communication.I think we're supposed to be impressed that CEOs spend that much time on communication. But, quite frankly, what else does... Read More

The Do?s and Don?ts of Giving Feedback

Being able to give effective feedback is not just a good skill to possess in business, it is a great life skill to have. Because when you are masterful at giving feedback, not only can you help your employees to sustain continuously improving performance, you can also improve the performance... Read More

The Death Spiral

Sometimes things just happen. Maybe we lose focus and take our eyes off the ball. Maybe we don't recognize the signs. Sometimes it happens quickly due to a loss of a major customer or loss of a major product line. Sometimes it is a slow, gradual process. Market share seems... Read More

The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 1

A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.Conflict Becoming the Norm ? Part 1Dr. Dean Ornish, noted cardiologist, says the greatest cause of disease is the stress that comes from conflict. Conflict is bad for your health, your personal life and... Read More

Telephone Techniques: Boost Your Productivity With Effective Phoning

One of the things that most impacts people's productivity is not being able to focus on completing one task at a time ? we are so overloaded with tasks and interruptions that it requires great discipline to avoid spending the entire day responding to other people's agendas. Telephone calls, both... Read More

Four Ways To Make the Case For Outsourcing

How do you convert outsourcing leads into clients? You may need to make the case for outsourcing."Businesses today are kicking into survival mode," says Bill Allison, managing director for the Pacific Southwest Management Solutions & Services Group at Deloitte & Touche. "With a sluggish economy and increased competition, shrewd executives... Read More

Improving Your Inter-Company Communications At No Cost

It's all very well having a flashy (and expensive) advertising campaign, backed up by a wealth of positive PR, but if your staff are not all pulling in the same direction this could be the biggest leak in your plan.Want a more in-depth guide to internal and customer communications, plus... Read More

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Avoid Outsourcing Pitfalls in the Injection Molds and Stamping Dies Markets

When looking to outsource overseas for Plastic Injection Molds or... Read More

Overcoming Resistance

Virtually any type of organizational change involves role transitions of... Read More

Being a Great Boss

Are you one of those bosses that people just love... Read More

7 Essential Elements To Every Organizational Change

[This article is based on excerpts from the special report... Read More

Managing Performance: Don?t Let Slackers Bring Down Your ?A? Players

As a manager, it is your job to ensure that... Read More

Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive?

Current Situation:As of this writing, the MCI Board of Governors... Read More

Creativity and Innovation Management: Goal Setting

Creativity can be defined as problem identification and idea generation... Read More

Why I always Keep my Promises

Integrity is very important to me, and I try hard... Read More

How to Overcome Your Fear of Firing

OVERCOMING FEAR OF FIRING "It was obvious that this employee... Read More

What Every Manager Should Know About How to Maximize the Two People Inside

Every one of us, in reality, has two people inside:... Read More

Uncovering the Secrets to Effective Performance Management

In many ways there are no secrets to implementing effective... Read More

How Managers Can Turn Failures Into Successes

Although there are real, external reasons for managerial difficulty ?... Read More

Talent Recruitment Challenges of High Technology Companies

As a result of the dot com meltdown and the... Read More

The Cheapest, Forget It !

Wouldn't it be great if we got get the cheapest... Read More

Setting Direction Within an Organization

FINDING DIRECTION: An organization can't succeed without direction. Direction means... Read More

ISO 9001 2000, Getting Started on The Route To Registration

ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000... Read More

Getting Software Developed for Your Business

At some point, your business is going to need to... Read More

Employees Commit Corporate Fraud

Imagine the following scenario; Ten years ago you decided to... Read More

Training Adults, Not Teaching Children

Adults are vulnerable to personal and professional embarrassment from poor... Read More

3 Ingredients of Highly Profitable Organizational Change

As waves of organizational change sweep across the business landscape,... Read More

Balancing Power in Outsource Contract Agreements

The practice of outsourcing business processes has long been subject... Read More

Five Ways to Influence Change in Others

Because of my work as a consultant, trainer and coach... Read More

Plans & Goal Setting - Kicking winning Goals

Kicking Winning Business Goals The competition for business... Read More

Align The Enterprise & Make Beautiful Music Together

Q: Why is a great business like a great marching... Read More

How to Enhance Quality in Your Business

Every business must strive to provide quality products and services... Read More

Writing and Revising Your Life Story

Change is not simple. Why do we repeat behavior that... Read More

Five Ways to Turn Resistance into Opportunity

Resistance. It isn't something people cherish or enjoy encountering. We... Read More

Innovation Management ? Measuring Failure!

Creativity can be defined as problem identification and idea generation... Read More

Management Development - Micromanagement Works!

Getting into the detail of everything each of your people... Read More

Joint Accountability: Another Key for Your Effectiveness

I once was part of a group of management professors... Read More

Difficult Staff - It Pays To Get To Know Them Better

It's very easy for a business owner or manager to... Read More

Tales from the Corporate Frontlines: Human Resources at Work

This article relates to the Human Resource Functions competency, commonly... Read More

Try It Out On Your Team First

Wow! You're brilliant! You have a great idea. You've looked... Read More