Create Your Dashboard for Success

Driving down the road our eyes frequently scan the vital instruments on the dashboard that monitor speed, fuel level, coolant temperature, and oil pressure. The modern vehicle also has many more devices that constantly monitor various systems for fuel mixture, exhaust gasses, timing adjustment and others. If there is something... Read More

Take This Into Consideration Before You Write Your Mission Statement

What principles should a company keep in mind when developing a mission statement? Appropriate criteria must be chosen for defining the business. There are several alternatives for defining one's services: by the products one produces, by unique resources that the company possesses, by a particular strength that the company has,... Read More

Hire The Person, Not The Resume

"? [get] the right people on the bus, the right people in the right seats (and the wrong people off the bus) and then [figure] out where to drive it." - Jim Collins ? Good To Great"Hire the best staff you can find, develop them as much as you can,... Read More

ISO 9001 Okay Now You Have It How Do You Market It?

Marketing ISO 9001 2000.Lately we've been seeing a lot of press releases from wineries and suppliers touting their ISO certifications. "We've obtained ISO 9001: 2000," they trumpet. Great! But what exactly does that mean?In simple terms, ISO certification verifies a company's compliance to a set of globally accepted s tandards... Read More

Innovation Management ? Reducing Hierarchy

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

The Key to Successful Performance Objectives

Have you ever tried to drive somewhere without proper directions? This almost always turns out to be a frustrating experience. Sure, if you stop and ask enough people you may eventually reach your target destination, but think of all the wasted energy, time, and resources needed to accomplish your goal.Let's... Read More

Across The Interview Table!

Job interviews are easier for the interviewer or the interviewee if you plan and prepare and use proper interviewing techniques. On this page are job interview questions and purpose of each interview question, because there is a purpose behind each and everything that we do and similarly there should be... Read More

Why Saying Well Done Works

Encouraged by the recognition, Sarah Lewsiton went home from work that day, full of self-belief and wonder that she had made the leap at last. In her last job, she had always felt that she was unsuitable, in fact below par, for the place. On her very first day at... Read More

Is A Bad Attitude Permanent

Today there is great weight put on a person's attitude. It is as if this is something for which they are individually responsible and should be held to account for.The inference seems to be that no matter what you do the way that you approach it is your responsibility.For example,... Read More

Twitch Speed: Reaching Younger Workers Who Think Differently

Every parent, educator, and manager knows that "Nintendo children"--those born after 1970 and raised on video and computer games, Walkmans, the Internet, etc.--are different. Unfortunately, the Gen-X discussion has focused mainly on the youths' supposedly short attention spans and attention-deficit disorders, ignoring or underemphasizing what is perhaps the most crucial... Read More

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Why Your Company Needs An E-Mail Policy

Everyone at the office thought that using the company e-mail... Read More

Involving People Gave Us the Improvements We Needed

We had a problem with handling materials in a production... Read More

Does My Bum Look Big in This?

If a good manager asks his workforce for their opinion... Read More

25 Great Ways to Find the Right People and Not Break the Bank

Are you trying to hire dozens of hourly workers or... Read More

Innovation Management: What Problem Is Being Solved?

Creativity can be defined as problem identification and idea generation... Read More

Are You Using the Right Form of Energy?

As we near the end of summer, here is a... Read More

The Leadership Alignment Model

Some time ago we had the privilege of working with... Read More

Boost Your Leadership Skills By Disciplining Yourself In The Way Of The Question Mark

I'm often asked to come in to organizations and give... Read More

How to Create a Positive Work Atmosphere

Positive versus Negative WorkplacesWe have all worked in places where... Read More

The 70% Solution: Practical Testing and Version Control

"What do you mean you need to push back the... Read More

Never Wrestle with a PIG

The business books at the library and book stores fill... Read More

Workplace Violence - People are Dying Going to Work

Workplace violence has become a tragic reality today. From minor... Read More

Resolving Needs - What Your Employees Wish For!

For your people, they want to do a great job... Read More

The Power of ?Ask?

For Call Center managers, it is not a pipe dream... Read More

Hiring and Retaining Good Employees

Hiring good employees is not only important to business, it's... Read More

The Challenges of Human Resource Management

IntroductionThe role of the Human Resource Manager is evolving with... Read More

Make Change Easy - Get Involved!

There are wild variances in how much involvement organisations are... Read More

He Hate Me: Turning Their Bad Attitude Into Your Great Results

"He Hate Me" was the nickname of Rod Smart, a... Read More

Five Ways to Turn Resistance into Opportunity

Resistance. It isn't something people cherish or enjoy encountering. We... Read More

Five Days to More Effective Inventory Management

The litany of headaches related to the implementation and on-going... Read More

Jewelry Use by Employees

Many companies have dress codes, which include jewelry. Some companies... Read More

The Thick Line Between Buddy and Boss

Q: One of my key employees is giving me trouble.... Read More

Critical Success Factors - Next

The Critical Success Factors Focusing on the... Read More

Beyond Management Coaching: When Things Are Getting Out of Control

Leaders and Managers often ask us, 'What do you do... Read More

Communication in Business

Effective communication in business is not about creating the perfect... Read More

Faith is the LIFE-blood of Your ACTIONS before the Benefit -

Nothing has changed. Your ancestors lived by faith. Some planted... Read More

Eight Key Steps to Building B2B Major Account Client Alliances

Audiences who saw the fabled Broadway musical, Chorus Line, marveled... Read More

What Every Manager Should Know About How to Overcome Boredom

Do you find yourself easily becoming bored or tired at... Read More

The Measurement of Manager Training

THE MEASUREMENT OF TRAINING: Evaluation is one of the most... Read More

Morale Boosters: Feed the Troops First

When economic conditions turn tough or when the heavy work... Read More

Strategic Clarity for Communication Management

Over the past few weeks I've been developing plans for... Read More

Do the People in Your Organisation Dress For Success?

What really amazes me, with all the personal and professional... Read More

Toxic Bosses

What's everyone's favorite topic around the water cooler? Bad bosses!... Read More