Innovation Management: What Problem Is Being Solved?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More

New Leadership For A New War

Military analysts call this "asymmetrical" war (as if war has a terrible symmetry); and we know that it will be as different from conventional war as three-dimensional, blindfolded chess is from conventional chess. But one thing is certain, leadership lies at the heart of achieving victory. You only have to... Read More

Assessing Managers for International Competence

How do you select staff for international assignments? It's an important question because, no matter how effective and successful your employees may be at home, they cannot be guaranteed the same performance in a different culture-unless, that is, they can demonstrate some key competencies. But beware, these may be quite... Read More

Creativity Management ? Quality from Quantity

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

Einstein, The Universe, And Leadership

Every since serving a hitch in the military, I have been nagged by the question that's been hanging around leadership since time immemorial: How can some leaders persuade people to believe in them and follow them and other leaders can't? But it wasn't the military that provided me with a... Read More

Creativity and Innovation Management ? Personality Testing

Whilst tests measuring the creative or innovative personality exist, there are a number of inherent flaws. Some are noted below:a) Whether a creative or innovative type exists at all is highly contentious. Creativity can be defined as problem identification and idea generation ? universal abilities. Creativity can be defined as... Read More

Motivating Employees - Ten Ways to Start You Off

Yet there is a place for those external 'raft-build's', 'away days' and 'paintballing'! Just get them in context; there is work to do up front to leverage those experiences and get the best value from them. Just build great relationships in your business or organisation, one-to-one - then have the... Read More

Structure Your Payment Offers to Sell More Products

The way you structure your payment offers can increase your sales. I'm not talking about the way people pay like credit cards, digital payments, checks, and cash options. What I'm taking about is can your customers try before they buy, pay later, make payments, do they get a rebate, etc.... Read More

Organisational Culture for Continuous Improvement

I have been working with leading Business Improvement guru, Tim Franklin, preparing the PR for his latest book which offers an introduction to Continuous Improvement (CI) at beginner level, encompassing Lean, TQM, Six Sigma and the other related methodologies of CI.He was developing an analogy of a geographic expedition to... Read More

How to Save Money on Training

1) Use a live instructor. Adults learn best by doing, practicing, and experiencing. Effective instructors customize their programs to meet people's needs, provide counsel on individual challenges, and respond to questions. Videos, CDs, and E-learning are seldom effective for primary learning. Since the greatest cost of learning is the payroll... Read More

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Make a Difference - Sweat the Small Stuff First

My background is in retail management - yes, running stores,... Read More

Problem-Solving Success Tip: Measure

Measure.The first key question to answer in starting a problem-solving... Read More

Creativity and Innovation Management ? Personality Testing

Whilst tests measuring the creative or innovative personality exist, there... Read More

Driving of work trucks

Each time you or one of your work crews cruises... Read More

Learn About Commercial Collections Agencies Fees

As with any other service, there are good and bad... Read More

Leadership Skills Means Turnover is Not a Problem

"Ha!" you say. "For someone to make a statement like... Read More

The Retailers Calendar

The Julian calendar we use to pass the time every... Read More

Empowering Others - Giving Them Some Control

It's been a pretty good weekend around the place -... Read More

On The Job Training is Something You Canā??t Afford to Skip

Trained employees are more productive employees; thereā??s no doubt about... Read More

Enable Continuous Improvement of IT Services through ITIL

One of the major benefits, if not THE benefit of... Read More

Look Good on Voice Mail

Your use of voice mail tells others a lot about... Read More

Recruitment - What Youre Really, Really Looking For

Imagine that you're a sports coach and you need a... Read More

Manage Your Business from the Rockies, not the Prairies

The day job as a manager is all about managing... Read More

Lessons From Innovative Companies

What do the companies 3M, Polaroid, and Walt Disney have... Read More

Why Do Managers Create Low Morale? Or Does My Bum Look Big In This?

Why do managers create low morale as a product of... Read More

Overcoming Perfectionism

Perfectionism can get in the way of building or marketing... Read More

Build Rapport Fast! - Eight Easy Steps

Building rapport is all about creating a relationship, in the... Read More

3 Keys to Being a Fearless Executive

In my work with business executives, I have come to... Read More

Knowing versus Doing - Execution In The Workplace

Have you ever worked with someone who always seemed to... Read More

The How-Tos of Firing Incompetent Employees

CATEGORIES OF OFFENSES: Most organizations have two categories of offenses... Read More

Communication: Managements Responsibility

I've just watched, again, an episode in the Back to... Read More

Importance of Just-In-Time Inventory System

In today's competitive world shorter product life cycles, customers rapid... Read More

How to do SWOT Analysis for your Business

SWOT analysis is needed for all business to understand how... Read More

The Seven Cs: Partnership Danger Signs - Communication Breakdown

An ongoing series of articles exploring the seven critical areas... Read More

Got A Meeting Planned? Ask This Question

Meetings ? they are a fact of our business lives.... Read More

Get Out Of The Stone Age: Give Leadership Talks

160 years ago, the newly invented electric telegraph carried the... Read More

Poly Bags and Pallet Shrouds - Just Get it Right

For many companies, procuring the right packaging, such as Poly... Read More

Managing Meetings

Plan/prepare - lack of purpose causes aimless meetings. Know why... Read More

3 Simple Things the Best Managers Do - And You Can Too!

If it's so simple, why don't managers all over the... Read More

25 Super-Practical Steps to Build Your Business!

For the past several weeks, we have focused on some... Read More

Why Training Fails

Sometimes when I conduct my workshop on Effective Meetings, one... Read More

How to Manage Your Most Valuable Assets - People?

People management and leadership has become a major topic of... Read More

Book Summary: Mind Your Own Business

A maverick is an independent person who will not go... Read More