The Power in Praising People

One of the keys to success is to have successful relationships. We are not islands and we don't get to the top by ourselves. And one of the key ways to grow successful in our relationships is to be "life-giving" people to others. Every person we meet, we either give... Read More

Succession Planning for Your Business - 7 Key Benefits

A core activity in many successful businesses, Succession Planning is simple and quick to implement - here are seven reasons why you will find it of great value in your business or organisation. But, you need to lead - it works only as well as the support it gets!TimeSuccession Planning... Read More

Management Training: Are You Satisfied With The Results?

If you're not satfied with the results of your management training programs, maybe it's because you handle training as a 'one shot' event rather than a process of developing your people to be better managers.One of the common misconceptions is that a manager can take a course and voila he... Read More

Do You Hear That?

I read a report in the Toronto Star stated that 70% of workplace errors happen because of communication breakdown and that many of them directly relate to a lack of listening skills.The challenge is most people filter out sounds, noises and people talking as much as they filter out most... Read More

Motor Vehicle Policy and Your Employee Risks

It is becoming more common for employers to require employees to use their personnel motor vehicles for business use. Reimbursement for business use is commonly by way of a kilometre/mileage allowance or a general motor vehicle allowance for the year.Did you know that you can be found vicariously liable for... Read More

Budgets that Damage - The Downsides of Making the Numbers

In my organisational career, I had budgets from the age of 22 to 47. I lived and breathed them and many times, budgets, the gospel that they were, caused havoc, albeit within the corporate retailer framework that I worked.Here are two examples of the damage caused.Example OneTypically budgets were initially... Read More

Employee Success! - 7 Ways Feedback Works

By sharing how well you are doing and how well your expectations are met, your people get to understand better. So, frequent, realistic, objective feedback is not seen as criticism, more a way of each in your team helping each other get better, building on the success you already have.So,... Read More

I Said Pareto Chart? Not Potato Chart!

Does this sound familiar? You were hired for the new management position. You were tasked to turn the numbers around. You take some time reviewing the current situation. Now it's time to take a look at the current processes and get your staff together to analyze the data. You tell... Read More

Align The Enterprise & Make Beautiful Music Together

Q: Why is a great business like a great marching band?A: The players in both organizations are in alignment.Alignment? Yes, Alignment.When a marching band passes by in a parade, the columns and rows are in straight alignment, the band members are all in-step, they play in-tune, and they are all... Read More

Creativity and Innovation Management: Specialisation or Generalisation?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

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Give Yourself a Boss? Day Gift

Become a better boss and reap the benefitsAnother interesting study... Read More

10 Ways To Maintain Profits In A Slow Economy

1. Sell more back end products to your existing customer... Read More

5 Interviewing Mistakes That Can Lead To Hiring The Wrong Person

Mistake #1: Going with the flowInexperienced interviewers sometimes fall into... Read More

Getting the Most from Appraisals

Does your organisation have one of those annual 'occasions' that... Read More

Why Your Company Needs An E-Mail Policy

Everyone at the office thought that using the company e-mail... Read More

What Makes a Crisis a Crisis?

If you're old enough and were living in America about... Read More

How to Get the Best from Outsourcing

There's a great little article ('Business Lifeforms') on... Read More

Climb out of the Box - How to Hold Effective Meetings

Out of the box thinking is a popular fad today.... Read More

Dont Get Caught With Your PR Down

Why risk the embarassment when with a little basic PR... Read More

How Your Business Can Pick A Software Developer

Eventually, your business is going to need to have some... Read More

Is ISO 9001 2000 Right For My Business?

Firstly you should decide your own reasoning behind considering ISO... Read More

IT Expenditure - Why Businesses Spend Huge Amounts on Ineffective IT Investments

Another IT White Elephant!It seems that almost every day we... Read More

Improvements In A Large Public Electric Utility In South America

The company decided to develop and implement an improvement program.... Read More

The Seven Cs: Partnership Danger Signs - The 5th C: Control Issues

A series of articles exploring the seven critical areas that... Read More

My Companys Leadership Sucks!

Maybe it's the season or just a more buoyant job... Read More

Preparing For ISO 9001 2000 Registration

The steps need to be taken to prepare an organization... Read More

Avoid These Seven Deadly Dangers Of Outsourcing

Here are seven dangers of outsourcing your software development. They... Read More

Three Ways to Transmit Loud and Clear

The heart of a fool is in his mouth, but... Read More

Employee Orientation: Get New Hires Off To a Great Start

The good news is that a new hire orientation program... Read More

Creativity and Innovation Management in Conservative, Staid Organisations

Conservative and staid organisations generally have a harder time implementing... Read More

Lone Rangers Suffer without Tonto

A lone ranger is someone who prefers working in solitude... Read More

Virtual Assistance: A Money Saving Opportunity For Employers

What is a Virtual Assistant? A Virtual Assistant is a... Read More

The High, High Price of Distrust

A paper manufacturer with over 300 employees once announced that... Read More

Too Much Time Treating Symptoms

A man drives down the highway each day on his... Read More

Improving Your Inter-Company Communications At No Cost

It's all very well having a flashy (and expensive) advertising... Read More

5 Awesome Actions of Highly Creative Leaders!

How many times have you wondered why you are unable... Read More

Cold Water Comments - What They Are and How to Manage Them!

Cold Water Comments - What They Are and How to... Read More

Learn How To Get The Most From Your Team

Being a leader isn't easy. Every one looks to you... Read More

The Seven Essentials of Business Communication

There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule... Read More

Business Fails When We Do Not Talk

You may remember being told as a child, "Keep quiet!"... Read More

Policy & Procedure Manuals - Tools For Greater Productivity and Efficiency

In today's tough retail environment the retailer needs all the... Read More

How to Reduce Temporary Employee Turnover

The use of temporary services to stock a farm of... Read More

25 Great Ways to Find the Right People and Not Break the Bank

Are you trying to hire dozens of hourly workers or... Read More