Appraisal Interviews: What To Say & How To Say It
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't seem to care about doing a good job." "You seem to be more interested in scoring points against Charlie than in working with him." "You're too defensive." Do: Stick to behavior. say, "Here's what I saw," or, "Here's what I... Read More
Islam in the Workplace
Suggested practice for HR personnelMuslims now form one of the largest religious groups in the UK. At a time when great misunderstandings and stereotypes circulate the media and society regarding the religion, it is crucial for an effort to be made at all levels to go beyond archetypal images and... Read More
Why We Judge
Judgment is the process of forming an opinion of something by making a comparison. While judgment can play an important role in decisions we must make to live productively, sometimes the thoughts we hold are what prevent us from having what we most desire.Judgments are based on thoughts we hold... Read More
The Email Trap
If you sit at a computer for most of the day, it's tempting to constantly check your email to see what's new. But that's a time management disaster if you're trying to make progress in your business. Resist the temptation. Here are some tips to help you get that time... Read More
Project Management 101
Project management is a very important business concept because it is in place to ensure that projects are completed in a timely fashion as well as to the best of the company's ability. Project Management is basically the discipline of making goals and reaching those goals. Usually, the entire scope... Read More
Unlock the Hidden Creativity of Your Employees
To release creativity in employees, managers must get involved in their employees' work. Look at each employee as if he or she is the expert on the job and tap into their creative energy.When we engage our employees and tap into their creative energy, they can show us ways to... Read More
Lateral Thinking, Logical Thinking, Applied Creativity
Certain processes enhance creative output and others enhance innovative output. Defining creativity as problem identification and idea generation and innovation as idea selection, development and commercialisation, this article will tackle stages two and three using the three-stage process of lateral thinking, logical thinking and applied creativity.The start of the process... Read More
Plans & Goal Setting - Kicking winning Goals
Kicking Winning Business Goals The competition for business is hotting up. The advances in new technology, ease of communication, and increasing expectations from customers have combined to make the marketplace more competitive than ever. In this world it is critical for small and medium businesses to be proactive... Read More
Efficiency Around The Office
Nearly every office, be it commercial or home-based, may have areas of inefficiency that can be improved upon. We are not talking sales figures or profit margins or budgets, but inefficient waste and resource management. For instance, let us look at some common aspects and consider how consumption can be... Read More
How to Keep a Good Employee: Look, Listen, Learn
Recently a client told me a wonderful story about how a change of attitude helped her to keep a valued employee.Angry and grumbling about one of the provisions in the company policy, the employee asked for a private meeting with my client, the owner of a small sales company, and... Read More
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4 Steps to Success In Life, Business, The Universe And Everything
Everyone wants to succeed in life. And no one starts... Read More
Problem-Solving Success Tip: Look For Sponsors And Solution Owners
Look for sponsors and solution owners rather than problem owners.Everyone... Read More
How to Help Your Company Become a World Class Company
Most people think real change in an organization occurs as... Read More
Top Ten Tips for Outstanding Customer Service
Remember the 80:20 rule? You may not get everything perfectly... Read More
Why Free Agent Thinking Is Good For Your Company
It's no secret! Day after day the news is riddled... Read More
Meeting Your Meeting Expectations
"To get something done a meeting should consist of no... Read More
Success at Work : People Skills : Dealing with New Ideas
Re-organizing, re-engineering, re-training, down-sizing, outsourcing, changing-changing-changing. Organizations today think they... Read More
Innovation Management ? how will we make the go or kill decisions?
Creativity can be defined as problem identification and idea generation... Read More
Gift Giving for Business a Major Headache
Corporate gifting is a big headache for most business owners;... Read More
Focus Leads To Nonprofit Success: Is Your Organization Rowing or Drifting
Picture yourself standing on the bank of a river watching... Read More
Weaknesses of Wishing
When you're starting a business, you might wish for a... Read More
Muggers in Our Midst - When Rumour and Gossip Pay You a Visit
'I heard it on the grapevine' the old song goes.... Read More
The Challenges of Human Resource Management
IntroductionThe role of the Human Resource Manager is evolving with... Read More
The Death Spiral
Sometimes things just happen. Maybe we lose focus and take... Read More
Is Your Business A Dysfunctional Family?
The other day I brought my mother into an appliance... Read More
Five Ways to Influence Change in Others
Because of my work as a consultant, trainer and coach... Read More
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble.... Read More
Todays Employees and Their New Needs: What You Need to Know
Today's employees are not only interested in security or in... Read More
Provisioning/User Management System Upgrades: Part II ? Building Awareness And Building Approval
Somewhere in the world is a person who wants to... Read More
Radical Creativity from Incremental Creativity ? large movements from small changes
Positive radical movement is the holy grail of nearly every... Read More
Bolster Credibility with Investors--Avoid These Phrases in Your Business Plan
Remember Papa John's commercial on TV with the slogan "Better... Read More
Oasis in a Cash Flow Desert - Four Resources That Increase Small Business Capital Streams
For small business owners, an enthusiastic vision for smooth, steady... Read More
Can Your Business Run Without You?
If you are a business owner or a business owner... Read More
Ten Relationship Traits And Skills For Good Leadership
An important aspect of good leadership is the ability to... Read More
Five Ways to Increase Profitability By Doing The Right Thing
1. Base your business in the Magic Triangle. Honesty, integrity,... Read More
No Time to Focus on the Big Picture? Try Focus Management
E-mail, voicemail, "got a minute?" interruptions, multiple projects... Read More
Business Innovation ? Tacit Knowledge
Creativity can be defined as problem identification and idea generation... Read More
The Truth About Performance Reviews
Now that it is January, many of you are putting... Read More
The Myth Of Relationship Selling Revealed At Last
The second you quit being the 'best deal' for your... Read More
Ringing Doorbells Without Howitzers
Many operations leaders have been there, done that with re-engineering.... Read More
The Punitive Approach to Marginal Performers
MANAGING A MARGINAL PERFORMER: Often a marginal performer, even after... Read More
What is the Most Difficult Part of an Improvement Program?
Answer: Starting one.Most of us realize that there is probably... Read More
Successful Business Decision Making
Some people make decisions without any difficulty, while others struggle.... Read More
Four Steps to Better Performance Reviews
Direct reports-people who need direction and leadership-rely on their leaders... Read More
Tales from the Corporate Frontlines: Creating a Culture of Empowerment
This article relates to the Culture & Climate competency, commonly... Read More
Ten Top Ways for Managers to Motivate Their People
So to help start the ball rolling, here are ten... Read More
Creativity and Innovation Management: Generating Better Ideas
Creativity can be defined as problem identification and idea generation... Read More
Setting Clearer Performance Expectations
The annual performance review.Stating this phrase guarantees some reaction for... Read More
Management Procedures Usability ? How to Improve
Are your people consistently following your procedures? Each year, organizations... Read More
Problem-Solving Success Tip: Whatever You Do, Do It on Purpose
Decision-making shows up throughout the problem-solving process. The decisions may... Read More
Meetings and Road Trips
Managing a meeting is like setting off on a long... Read More
How to Manage Your People Well: Tips for Managers of Training
As a training manager, there are two important aspects to... Read More
Burger on a Bun Decision Making
When approaching any decision, it's important for individuals to maintain... Read More
Quick Tip - Effective Meetings Have a Complete Agenda
Most agendas for a meeting look like this.* Budget* Payroll*... Read More
Intercultural Management
The role of a manager is evolving in response to... Read More
Cultural Differences: Making it Work Virtually
Working virtually adds a whole new dimension to the phrase... Read More
Want to Manage Your Time? Get Real!
You know the drill - the ridiculous deadlines, the relentless... Read More
How to Use an HR Consultant
Bringing an HR consultant into your organisation can often be... Read More
Computer Consulting Profit Secrets
Do you own or manage a computer consulting company? Are... Read More
Demise of the Lone Ranger Manager: A Lesson in Management Communication Style
When executives see themselves as solely responsible for the overall... Read More
Rapid Culture Change is Possible
Purpose: Show how immersion leadership training makes strategic initiative success... Read More
Your Organization Is Only as Good as Your People
Let's begin by singing the jingle from an old US... Read More
Six Reasons to K.I.S.S.
Six Reasons to K.I.S.S. "Very often, people confuse simple with... Read More
Innovation Management: What Problem Is Being Solved?
Creativity can be defined as problem identification and idea generation... Read More
New UK Laws on Staff Dispute Resolution and Disciplinary Procedures
October 2004 saw the introduction of the Employment Act 2002,... Read More
Issue Management Methodology for Tracking Project Issues
1. What is an Issue?An issue is an incident, circumstance,... Read More
Overcoming Perfectionism
Perfectionism can get in the way of building or marketing... Read More
No Time to Focus on the Big Picture? Try Focus Management
E-mail, voicemail, "got a minute?" interruptions, multiple projects... Read More
Executive Performance -- Whos to Blame for Incompetent Managers?
A recent article in the Wall Street Journal raised the... Read More
7 Steps To Hire The Best
You can use this step-by-step method to hire applicants who... Read More
Communicating with Case Studies
A few weeks ago, a couple of colleagues and I... Read More
Seven Cs to Avoid Procedure Writing Errors
You do your best to make sure your organization is... Read More
Jack Welch--Success Is Getting Back Up on the Horse
A few months ago I had the opportunity to spend... Read More
Tales from the Corporate Frontlines: Providing Career Opportunity
This article relates to the Career Opportunity competency, commonly evaluated... Read More
Romford Accountants: Accountancy Firm Roles and Responsibilities
If you own or operate a business in the UK,... Read More
Performance Management - By Assuming Nothing
Unhappy as Jenny undoubtedly was, she held on very tightly... Read More
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