For small business owners, an enthusiastic vision for smooth, steady growth can become nothing more than a mirage once company cash flow problems begin to heat up. Most will struggle with the timing of payment from clients or customers at some point, all while attempting to pay their own bills... Read More
STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback. Statements such as, "You're doing a good job" and "You'd better shape up" are almost without value unless accompanied by specific feedback on what the employee is to continue doing or to stop doing. If you evaluate with the word... Read More
Once working and focused in tune with what they do best, your people are freed up to deliver their very best performances. They encourage others to work to their strengths too. Thus, each is far more effective. By recognising this in each other, there is another benefit. Everyone realises the... Read More
How do you as a manager, supervisor or team leader hire winners? One very successful interviewing technique is behavioral interviewing---selecting the right person for the right job using a job-related rather than a gut feel approach. A job-related approach is asking for a behavioral example of skills and traits that... Read More
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000 route to registration you will need to have the top management on board. This can be achieved by highlighting to top management the cost benefits to the business of ISO 9001 2000 registration.If you feel unable to sell the benefits... Read More
Here are 10 subjects that academia should be teaching their students in business school:1. Generate revenue for your companyWhat academia doesn't teach you is that the real purpose organizations hire you is to generate revenue. Pure and simple. How do you do that? Look around and ask yourself, how can... Read More
Why are people changing jobs so quickly these days?Here are a few reasons why:They have a boring job therefore they feel they are not achieving anything.They have no leader to follow.They feel unappreciated.They work long hours and want a life.They are not paid what they are worth.The above reasons are... Read More
Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week, we raised the question: how do you know where to begin? How can you identify a gap in one of your company's core processes?The answer: follow the money trail?But how do you follow the money trail, and what will that... Read More
The second you quit being the 'best deal' for your customer, he'll drop you like a hot potato. Regardless of how many lunches you've bought him or birthdays you've remembered.Every business we've ever consulted tells us the same thing about their sales force. They say that their industry is different... Read More
Fast Relief for Sarbanes Oxley Section 404 ComplianceSection 404 of the Sarbanes-Oxley Act requires management to confirm the effectiveness of their IT and financial controls in an "internal control report", which is contained within the annual report (10-K) issued to the public. But what exactly is an internal control report,... Read More
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If it's so simple, why don't managers all over the... Read More
Use your time for problems that are truly important.Hard as... Read More
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On August 3rd/2005, Reuters reported that a German man had... Read More
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This article relates to the human resource functions competency, commonly... Read More
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The recent news about one of America's most powerful woman... Read More
Email, when used properly, can generate additional direct sales and... Read More
Best Practices StudiesThese studies can be defined as inquiries into... Read More
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If Baby Boomers can get botox and tummy tucks, then... Read More
Six Ways to Keep Things Simple We can have greater... Read More
For the past several weeks, we have focused on some... Read More
OVERCOMING FEAR OF FIRING "It was obvious that this employee... Read More
Every one of us, in reality, has two people inside:... Read More
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes... Read More
Is building your own inventory management solution really your best... Read More
For example, in a small, two-person company, there is often... Read More
In the bestseller, Good to Great, Jim Collins discovered that,... Read More
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An operations manual can act as a tool for training... Read More
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Janet DiClaudio, who was charge of medical records at two... Read More
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The higher you go, the cooler it becomes. Really? Let... Read More
Everyday a business owner, CEO, or manager somewhere is complaining... Read More
What has been your store's shrinkage experience for the last... Read More
A series of articles exploring the seven critical areas that... Read More
Let's begin by singing the jingle from an old US... Read More
What would happen if the personal assistants in your organisation... Read More
As a business asset, they don't sit well on the... Read More
Whether your company holds one meeting a week or dozens... Read More
Nobody's perfect, including the boss. Managers, we polled recently, acknowledged... Read More
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