How to Create a Trusting Manager-Employee Relationship

BUILDING TRUST AS A MANAGER: 1. Be reliable. Follow through on things. Keep your promises. 2. Have ethics. Telling your people the truth and don't reveal their confidences. Being fair and honest with employees. 3. Show respect for your employees. Treat them as adults and show appreciation for their ideas... Read More

Management - Mary Poppins Style!

Mary Poppins describes a style of management which has for too long been hidden in many businesses and organisations.Think about it.She's "Practically perfect in every way" - is that not what we want from a boss? Someone who is almost brilliant at everything - yet with a hint of not... Read More

Project Management 101

Project management is a very important business concept because it is in place to ensure that projects are completed in a timely fashion as well as to the best of the company's ability. Project Management is basically the discipline of making goals and reaching those goals. Usually, the entire scope... Read More

Creativity and Innovation Management ? Motivation and Management Layers

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

How To Prevent Your New Manager From Becoming A Statistic

According to a study by the Manchester Group, 4 out of 10 new managers fail in the first 18 months! The top 5 reasons cited:Not building partnerships or teams with colleagues and peersUnclear expectationsNot enough political savvyTakes too long to learn the jobInability to balance work and personal livesEvery day... Read More

Procrastination and JDI!

In a management role procrastination can seriously hold back progress and demotivate individuals and teams who, full of innovation and drive to move forward, get frustrated and confused when action is held up. There are a number of steps that will help the procrastinating manager. Firstly, recognise it is a... Read More

How to Set Up a Conference Call

The methods in which you set up a conference call vary between the different services you use, and what type of conference calling you are using. There are three main types of conference calls, all with different methods of set up.The most common conference call is reservationless conference calls. There... Read More

Warning! Meeting In Progress; May Be Hazardous To Your Career

There ought to be a sign posted on every closed office and conference room door that reads: Warning! Meeting In Progress! May Be Hazardous To Your Career.Because most meetings burn up a lot of resources that could be spent on useful purposes. These sessions are either not necessary, or they... Read More

The Leadership Alignment Model

Some time ago we had the privilege of working with a major UK government department to help them redefine leadership and to reappraise how they develop and encourage leaders. Faced with considerable challenges by the environment in which they operate and by their political masters, this department has decided that... Read More

The Permissive Environment is the Suspect

The permissive and participatory conduct which most employees take for granted, eventually escalates into the more serious assaultive behavior commonly referred to as employee on employee workplace violence starts with innuendos, a bad word, or simple jokes taken out of context or used to inflame another. Initiation of a proper... Read More

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First Things First -- Process BEFORE Technology

Here's a brief story I encountered while leaving Newark International... Read More

Improving Your Inter-Company Communications At No Cost

It's all very well having a flashy (and expensive) advertising... Read More

Managing Yo-Yo Style

Does being managed by others smack more of "Survivor" than... Read More

Never Punish Yourself or Others for Failures

If you want to find success in various ramifications, be... Read More

Leadership Skills Means Turnover is Not a Problem

"Ha!" you say. "For someone to make a statement like... Read More

Uncovering the Secrets to Effective Performance Management

In many ways there are no secrets to implementing effective... Read More

Why Training Fails

Sometimes when I conduct my workshop on Effective Meetings, one... Read More

Pricing Strategy for Retail Flower Shops

When you create your profit and loss statement to assess... Read More

The Seven Cs: Partnership Danger Signs - The 6th C: Changing Vision

A series of articles exploring the seven critical areas that... Read More

13 Comments on Bad Meetings

Bad meetings are a cultural malady that senior executives pass... Read More

A Checklist for Organized Executives

I could begin this article by providing a checklist of... Read More

Develop Your People and Make More Money

What is the no. 1 asset in your business beside... Read More

Success at Work : People Skills : Dealing with New Ideas

Re-organizing, re-engineering, re-training, down-sizing, outsourcing, changing-changing-changing. Organizations today think they... Read More

Compensation and Six Sigma Black Belts

One of the more ambiguous elements of a Six Sigma... Read More

People Skills: Eight Essential People Skills

Being able to communicate effectively with others requires people skills,... Read More

Manage Communication to Add Value

Management guru Tom Peters says white collar workers and managers... Read More

Employee Motivation - Access Their Unique Talents

Your people are invaluable to you. They are the lifeblood... Read More

ISO 9001 Compliant Program: Steps to Build

Implementing an ISO 9001 system represents a major effort. However,... Read More

How To Decrease Downtime and Increase Productivity

All maintenance activities of the workforce must be documented, this... Read More

Business Innovation ? Core Competency and Competitive Advantage

Creativity can be defined as problem identification and idea generation... Read More

Make the Most of Your Time - Focus on Strengths

Once working and focused in tune with what they do... Read More

Passion for Profits

Business owners and managers are busier than ever. As their... Read More

On The Job Training is Something You Canâ??t Afford to Skip

Trained employees are more productive employees; thereâ??s no doubt about... Read More

Five Steps to Better Employee Management

Hiring employees is a huge responsibility. Before hiring anyone, be... Read More

Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster

A crisis, emergency or disaster can happen at anytime and... Read More

Tales from the Corporate Frontlines: Providing Career Opportunity

This article relates to the Career Opportunity competency, commonly evaluated... Read More

Use QA As Your First Step To Outsourcing

Quality Assurance, or QA, is often given short shrift in... Read More

People Are Our Most Important Asset!

How many times have you heard or uttered this phrase... Read More

How to Create a Positive Work Atmosphere

Positive versus Negative WorkplacesWe have all worked in places where... Read More

Stomp Out Leeches In Your Company

Recently, I felt appalled to see a political candidate running... Read More

Necessary Tasks You May Want to Delegate

As a business owner, time is of the essence. Running... Read More

Improve Operations by Restructuring

Transitioning from Vertical Hierarchies to Decentralized / Flatter OrganizationsThe need... Read More

Your Appraisal System Can Be Better ? Overcome These Nine Serious Failings

This article is directed at senior managers. As a senior... Read More