Overcoming Perfectionism

Perfectionism can get in the way of building or marketing a successful business. It can prevent us from moving ahead quickly or from taking advantage of business opportunities. We set ourselves up with unrealistic expectations or goals, which can be damaging to us personally or professionally. Striving for perfection can... Read More

The 20/60/20 Rule Of Leadership. Dont Go Solving The Wrong Problems

Several decades ago, a passenger jet approached a Florida airport with the pilot and co-pilot struggling to fix what they thought was a malfunctioning landing gear. The landing-gear light was on, signaling that the gear was deployed; but both men did not hear it actually deploy.As the men sought to... Read More

Keep The Faith - Transform The Fear

FEAR! To what extent does fear rule your life? How is fear controlling or motivating you? Bring up the topic and watch people react. Our lives incorporate so many beliefs about fear- reinforced by what we tell ourselves and what we hear from others. Is it any wonder that finding... Read More

Compensation and Six Sigma Black Belts

One of the more ambiguous elements of a Six Sigma project is the level and type of compensation the organization should give to its Six Sigma leaders and team members. On the one hand, setting compensation is not an integral part of any stage of a Six Sigma project; on... Read More

Ten Relationship Traits And Skills For Good Leadership

An important aspect of good leadership is the ability to work and relate with others. When creating and building your unique leadership style consistently developing relational skills is a priority. There are ten qualities that characterize successful leadership in the area of relating and communicating with other people.1. AvailabilityA good... Read More

What are Your Best Practices?

Best Practices StudiesThese studies can be defined as inquiries into the skills and methods of your high performers to recognize their achievements, document their methods and skills and then share this information with team members to improve overall performance. The responses generated from your study may hold the solutions to... Read More

Use QA As Your First Step To Outsourcing

Quality Assurance, or QA, is often given short shrift in a software development organization, especially when budgets are tight. When debating the software development budget at one of my software companies, the CEO finally asked, "Well, do you really want to hire a QA guy, or a programmer to add... Read More

Conference Calling Can Save Your Sales OrganizationTime and Money!

Conference calling can save you money. There is no doubt that in the sales business, every second counts. Whether it be training, sales meetings, or other needs, pulling your employees away from the sales opportunities even for these important tasks, cuts down on the time they can be making you... Read More

Organize your Office- Seven Solutions

1. Create a filing system with broad categories such as "Insurance" and then break those categories down further into sub-categories (i.e., car, life, medical), alphabetizing them along the way. Devote one file drawer to each category (if possible) and use a different color for each category.2. Create a file index... Read More

Creativity and Innovation Directors, Consultants and Managers

Creativity and Innovation is essential for competitive advantage, yet the role of Creativity and Innovation Manager is often not viewed as essential. Organizations without such a role will simply not perform as competitively as their rivals.People within and outside of an organization see problems all the time, but rarely are... Read More

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How to Attract and Retain the Right People

If you're one of the many executives struggling with finding... Read More

How To Own A Business... Instead Of A Job

Every business is run by someone who took on a... Read More

Why Businesses Fail - And What You Can Do About It!

Have you unintentionally set your business up for failure?No one... Read More

Knowledge Management - Creating a Sustainable Yellow Pages System

How can I "know who knows" None of us can... Read More

Show Me the Money!

Are you ready to raise money for your startup?Leslie Mitts,... Read More

Rapport - How to Build it with Your Team

I've often heard managers say - "My door is always... Read More

Character: Is It Necessary In Leadership? (Part Two)

In the first part of this two part article, I... Read More

Group Discussion Guidelines

DISCUSSION METHODS: There are two basic types of discussion methods;... Read More

Why Businesses Need to Start Nurturing Collective Wisdom

COLLECTIVE WISDOM CAN BE AN effective tool for solving the... Read More

Think Before You Talk

What you say to other people can make or break... Read More

Quick Tip - Effective Meetings Earn a Profit

Most people treat meetings as a free resource that can... Read More

Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing

The concept of knowledge management or knowledge sharing makes intellectual... Read More

Feedback - Make it Descriptive

Have you ever heard yourself say to a team member... Read More

5 Tips For Creating Great Jobs

1) Create A Powerful "Mission Statement"-When your business mission is... Read More

Improvements In A Large Public Electric Utility In South America

The company decided to develop and implement an improvement program.... Read More

Ringing Doorbells Without Howitzers

Many operations leaders have been there, done that with re-engineering.... Read More

Action Learning: Its More Than OJT

For centuries companies have used on-the-job training (OJT). OJT works... Read More

Challenge of ERP Implementation: Q and A with Rick Maurer

Question: ERPs seem like a good idea, so why is... Read More

The How-Tos of Firing Incompetent Employees

CATEGORIES OF OFFENSES: Most organizations have two categories of offenses... Read More

The Power of the Contract in Performance Management

An essential step in managing the performance of salespeople is... Read More

Characteristics/Attributes of a Lean Operation

Fundamentals in Place? There is a designated place for everything... Read More

Difficult Employees-Poor Performance - 10 Tips for Dealing with it in the Workplace

I personally struggle with the term 'managing people' - because... Read More

When Code Freeze Turns To Code Slush

Time To Market (TTM) is a vital concept that every... Read More

Dealing with Marginal Performers: The Therapeutic Approach

--PREPARATION: The purpose of the therapeutic approach is to spark... Read More

Quality Improvement is Free

The point of a quality improvement program should not only... Read More

Downsizing in Organisations - The Real Truth

I've met and worked with many people in all sectors... Read More

Using the Six-Sigma Methodology to Improve Wafer Fab Productivity

As a result of consolidation of operations and significantly increased... Read More

Pricing Strategy for Retail Flower Shops

When you create your profit and loss statement to assess... Read More

Dealing with Difficult People

You know, this would be a great business if it... Read More

Examining the Relationship Between Employee Satisfaction and Customer Satisfaction

Researchers have undertaken numerous studies to look at the connection... Read More

The Most Important Thing Youll Ever Do

The wellspring of confidence is belief. When you believe in... Read More

The Punitive Approach to Marginal Performers

MANAGING A MARGINAL PERFORMER: Often a marginal performer, even after... Read More

Management Procedures Usability ? How to Improve

Are your people consistently following your procedures? Each year, organizations... Read More