Great Groups! - Getting a Group to Think Like a Genius
Great Groups! - Getting a Group to Think Like a Genius Wouldn't it be great to have an Edison or Einstein, or Mozart at your next meeting? If you had a genius at your meeting, do you think you might come up with better results? Let me be the first... Read More
Quality Standards with ISO 9001
Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was established in 1947 to develop international standards for everything from electronics to management systems. Having over 13,000 standards currently in place, ISO has created the auditing and certification process known as ISO 9001. This began the drive toward quality standards.Improving... Read More
What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace
It has been well documented that employees' productivity and job quality increase when we are made to feel welcomed at work. In other words, when the motivational climate is enhanced to meet their needs they produce quality work at the 100% rate.The factor that caused them to produce at such... Read More
The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 2
A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.Conflict Becoming the Norm ? Part 2In a previous article, I wrote about how unresolved conflict can create havoc in your business and can often end in a failed partnership. Today, I share with... Read More
Work Life a Balancing Act
Australians are loosing their laidback, carefree reputation, as we continue to work longer hours, exercise less and neglect our leisure and family time.Recent research indicates that 67 per cent of Australian professionals spend at least 20 hours a week thinking about their job when they should be relaxing, and less... Read More
How to Keep a Good Employee: Look, Listen, Learn
Recently a client told me a wonderful story about how a change of attitude helped her to keep a valued employee.Angry and grumbling about one of the provisions in the company policy, the employee asked for a private meeting with my client, the owner of a small sales company, and... Read More
How to Approach Group Decision Making
GROUP DECISION MAKING -- IDENTIFY THE PROBLEM: Tell specifically what the problem is and how you experience it. Cite specific examples. --"Own" the problem as yours and solicit the help of others in solving it rather than implying that it's someone else's problem that they ought to solve. Keep in... Read More
Transparency: A Key To Your Effectiveness
Last month I talked about the Skilled Facilitator principle of being curious. This month I want to talk about the complementary principle transparency. Transparency has recently become a popular topic in business as organizations seek to build (or rebuild) trust with customers, shareholders, and employees. This morning as I opened... Read More
The Seven Cs: Partnership Danger Signs - The 5th C: Control Issues
A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.The 5th C: Control IssuesWhen control is in the picture it is a lose/lose proposition.First, it is an illusion that anyone can control a person or a situation. The need to control is born... Read More
A Renewed View of the Modern Business Culture
Life can sometimes be unexciting if not refreshed by the will to create according to one's own conscience and freedom. Often, the power of passion fuses into unexciting or appealing activities. One sometimes expects to be free from the demands, the macro-strings of the society, so that one could do... Read More
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A Renewed View of the Modern Business Culture
Life can sometimes be unexciting if not refreshed by the... Read More
Five Overlooked Ways To Hire Winners
Here is a true story. My dentist did a "clinical"... Read More
Don?t Forget Where You Came from - Why the Past is Important in Implementing Business Change
Much of the literature and advice on implementing business change... Read More
The Seven Cs: Partnership Danger Signs - The 4th C: Cumulative Money Problems
A series of articles exploring the seven critical areas that... Read More
Does Your State Like To Keep Your Workers Compensation Secrets Hidden?
Workers compensation secrets are hidden deep within piles and piles... Read More
Supervisor-Employee Relations: Tips For Managers
Supervisor-employee relations are a critical part of a work place... Read More
9 Tips for Getting the Most From Your Conference Investment
Tips for Getting the Most From Your Conference Investment All... Read More
Reprimanding Marginal Employees
THE MARGINAL PERFORMER: Every manager must, from time to time,... Read More
Ten Secrets of Super Successful Meeting Planners
Whoever said that being a meeting planner was easy, lied!... Read More
Truth or Consequences: How to Give Employee Feedback
In the bestseller, Good to Great, Jim Collins discovered that,... Read More
Succession Planning? ... Not on My Watch!
At first blush, it would appear there is no shortage... Read More
Performance Evaluation: How To Create Change
STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback.... Read More
Outsourced Learning: Are You Ready for Learning BPO?
As the business world enters a period of hyper-competitiveness, every... Read More
Business & Family Safety and Health Rating
For good reason, practically every endeavor in life is rated.... Read More
What Your Employees Want You to Know (But You Might Be Afraid to Ask)
This is a challenge for every company owner and manager.... Read More
To Meet or Not to Meet - What are the Questions?
Meetings can be a total waste of time or a... Read More
Ringing Doorbells Without Howitzers
Many operations leaders have been there, done that with re-engineering.... Read More
Productivity Through Positive Reinforcement
Most people just want to be appreciated. If you're a... Read More
Executive Performance -- Whos to Blame for Incompetent Managers?
A recent article in the Wall Street Journal raised the... Read More
The Top 5 Signals That Your Business Is Running You
Starting your own business is a great undertaking but running... Read More
Align The Enterprise & Make Beautiful Music Together
Q: Why is a great business like a great marching... Read More
No Time to Focus on the Big Picture? Try Focus Management
E-mail, voicemail, "got a minute?" interruptions, multiple projects... Read More
The Power in Praising People
One of the keys to success is to have successful... Read More
The Retailers Calendar
The Julian calendar we use to pass the time every... Read More
Medical Collection. How Organized is Your Office?
At one time or another, all of us have experienced... Read More
How To Own A Business... Instead Of A Job
Every business is run by someone who took on a... Read More
CRM ...The Emperors New Clothes
The story of the emperor's new clothes is a fairy... Read More
The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind
Many people believe that everyone sees the world exactly the... Read More
Selecting A Collection Agency
If you run a business, you are sure to have... Read More
The Gift of Gratitude
Gratitude might seem like a soft or even an obvious... Read More
Is Your Employee Newsletter Management Propaganda?
It should not be. If it is an effective newsletter,... Read More
Are You in AWE of Your Employees?
Employers have become so concerned about seeming "unfair" or worse... Read More
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated?... Read More
Get More Impact From Your Annual Conference
How can you get more attention for your conference and... Read More
Why Soft Skills?
The industrial age is over. Organizations still stuck in the... Read More
Keys to Feeling Powerfull In An Uncertain World
Life has always been full of uncertainties. Over the last... Read More
Working with Hearing Impaired Employees - Giving Them a Fair Go
Hearing impaired people often encounter difficulty at work because their... Read More
How To Use Outsourcing To Beat Your Competition
Outsourcing is when you hire outside professionals or services to... Read More
Year 2010: Permanent Employees No Longer Required
Jack Welch joined a conference that was held in Duke... Read More
Steps to Build ISO 9001 Compliant Program
Implementing an ISO 9001 system represents a major effort. However,... Read More
6 Shared Factors of Successful Executives
These factors where determined by interviews with and books from... Read More
Managing Rebellious Employees
Surveys of executives reveal that many companies fall short of... Read More
Management Consultants, Creativity, Innovation
Most firms have intelligent, capable, knowledgeable managers who are very... Read More
Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath
Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with... Read More
Take the Easy Route - Delegate
It was 2.30 am. It was cold and dark and... Read More
Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive?
Current Situation:As of this writing, the MCI Board of Governors... Read More
5 Tips For Creating Great Jobs
1) Create A Powerful "Mission Statement"-When your business mission is... Read More
Do You Really Care What People Think?
You had better care! Because what people think usually leads... Read More
Bar Charts Brought to Life: Index of Interactive Information for HTML and PDF
Bar Charts and the Information ChallengeWhether one is an unknown... Read More
Is It Worth To Outsource? How One Can Outsource Wisely
Recent trends in software development market show that it is... Read More
Organizational Techniques - Tickler and Chron File
One of the biggest problems we encounter in our consulting... Read More
Corporate Governance for Business Owners
It is clear that good Corporate Governance is in the... Read More
Being a Great Boss
Are you one of those bosses that people just love... Read More
Creativity Management ? Quality from Quantity
Creativity can be defined as problem identification and idea generation... Read More
What Consultants Want You to Know (But You Never Ask)
I've been both a CEO and a consultant, so I've... Read More
A Facilitators Guide to Running a Stakeholder Analysis Workshop
This facilitator's guide to running a stakeholder analysis workshop is... Read More
The Seven Cs: Partnership Danger Signs - The 4th C: Cumulative Money Problems
A series of articles exploring the seven critical areas that... Read More
Argue Your Way To Business Success
"Jack" (not his real name) is a vice president of... Read More
What Every Manager Should Know About How to Overcome Boredom
Do you find yourself easily becoming bored or tired at... Read More
Employee Motivation: It?s More Than A Paycheck
Managers often ask, usually with exasperation, "How can I keep... Read More
Better Manager Skills - How to Learn
When you first take over a department, expectations are usually... Read More
First Things First -- Process BEFORE Technology
Here's a brief story I encountered while leaving Newark International... Read More
Performance Appraisals: Questions for Smarties and Dummies
In numerous programs I've conducted on performance appraisals, with Human... Read More
Executive Performance -- Whos to Blame for Incompetent Managers?
A recent article in the Wall Street Journal raised the... Read More
Climb out of the Box - How to Hold Effective Meetings
Out of the box thinking is a popular fad today.... Read More
Innovation Management ? what are the practical impediments?
Creativity can be defined as problem identification and idea generation... Read More
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