Stop Waste, Fraud and Abuse
Each year, businesses write-off six percent of revenue to waste, fraud and abuse. But why would managers throw all that hard-earned money away when there is a reliable way to eliminate waste, fraud and abuse using accounting policies & procedures to create internal controls.Internal controls eliminate uncollectible receivables; prevent theft... Read More
Doing More With Less
This is a bottom-line environment.Decreasing the downtime of revenue producing employees is a major concern. Efficiency, effectiveness, productivity gains, lowering expenses and increasing ROI are words we are all hearing more of these days. Yet "Sales and Marketing Management" magazine says that less than half of today's sales forces have... Read More
Use QA As Your First Step To Outsourcing
Quality Assurance, or QA, is often given short shrift in a software development organization, especially when budgets are tight. When debating the software development budget at one of my software companies, the CEO finally asked, "Well, do you really want to hire a QA guy, or a programmer to add... Read More
Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees
In 1987 I sold my business, South Mountain Company, to my employees (and myself). My sole proprietorship became an employee-owned cooperative corporation. It was a hinge point in the history of the company. Ownership has become available to all employees, enabling people to own and guide their workplace. The responsibility,... Read More
Business Innovation ? Tacit Knowledge
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
ISO 9001, What Next?
The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a way of life for the global business community, ISO-14000 is almost ready to debut with its own set of standards for voluntary environmental compliance.Much has been heard recently about the antiregulation sentiment sweeping across the country. Lawmakers in Washington have... Read More
Online Business Peace of Mind
Is your online business disaster-proof? Online businesses face a unique set of challenges. Unlike our offline counterparts, we must worry about hackers, credit-card fraud, loss of data, virus attacks, websites going down and more.The good news? You can fix most of these problems in under ten minutes each!The freedom of... Read More
The Ins and Outs of Internal and External Relations
INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal public relations about your department and its offerings. A training department must, first and foremost, be visible in the organization it serves. Larry Lottier, Manager, Education of Dana Corporation publishes a training department course catalog with faculty, course listings and... Read More
Comparing Ancient Programs from the East to Modern Programs like Stephen Covey.
Comparing Corporate and Personal goal attainment programs that have developed over thousands of years with those of modern day legends such as Covey - "The 7 Habits of Highly Effective People"In the 1990s Stephen Covey's name became famous through the publication of the "The 7 Habits of Highly Effective People".... Read More
Quick Tip - Effective Meetings Have a Complete Agenda
Most agendas for a meeting look like this.* Budget* Payroll* Staff* Sales* VutszxtnSome people would tell me, "That's a perfectly good agenda. I know what all of those things mean, except, uh, 'vutszxtn'." The point is, vutszxtn means as much to you as the other terms mean to the other... Read More
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An Honest Look at Your Business
There is a difference between being comfortable and being in... Read More
Satisfied Employees, A Powerful Marketing Strategy
Even in today's still uncertain economic times, there are companies... Read More
How To Get What You Really Want
As a small business owner, entrepreneur or independent professional, it's... Read More
Influencing Change - A Guide for Sellers, Coaches, and Supervisors
When people or groups make a decision to purchase something,... Read More
Creativity Management and Behaviour
What behaviour maximises the chances of thinking of great ideas?... Read More
The Changing Boss-Secretary Relationship
THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One... Read More
Business Intelligence & Data Warehousing in a Business Perspective
Business IntelligenceBusiness Intelligence has become a very important activity in... Read More
Top Ten Tips for Outstanding Customer Service
Remember the 80:20 rule? You may not get everything perfectly... Read More
Employee Motivation - Access Their Unique Talents
Your people are invaluable to you. They are the lifeblood... Read More
Knowledge Management - Keys to Successful Communities of Practice (Networks)
How can I make my community of practice truly effective?How... Read More
Building Shareholder Value Through Your People
Increasing shareholder value is the most important driver for organisations... Read More
Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program
This article relates to the Recognition competency, commonly evaluated in... Read More
Another Use for Meetings
Every meeting is a laboratory where you can observe and... Read More
Focus On the Prize
People talk to me about making personal and professional changes... Read More
The Dripping Faucet in Every Organization
Each day millions of workers spend 8 hours or more... Read More
A Man and His Razor
It is vain to do with more what can be... Read More
Performance Management - By Assuming Nothing
Unhappy as Jenny undoubtedly was, she held on very tightly... Read More
Integrity... Should It Matter?
In our fast paced work culture, manned by technology savvy... Read More
Creative Writing - business principles produce more quality work, faster
Maximization methodologies have long been used in business to produce... Read More
No Time to Focus on the Big Picture? Try Focus Management
E-mail, voicemail, "got a minute?" interruptions, multiple projects... Read More
Innovation Management ? how does the user benefit?
Creativity can be defined as problem identification and idea generation... Read More
Test Your Hiring IQ
The purpose of any selection process is to discriminate (albeit... Read More
Challenge of ERP Implementation: Q and A with Rick Maurer
Question: ERPs seem like a good idea, so why is... Read More
How Invisible Communication Barriers Kill Productivity
Many kinds of interferences or disturbances can confuse a message.... Read More
Dialogue vs. Discussion
Have you ever sat in a meeting where everyone is... Read More
Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring
Hiring the first personal business assistant is an exciting time... Read More
Are Your Meetings Smart?
Soon after I finished a brief seminar on how to... Read More
Business Innovation ? Value versus Quality
Creativity can be defined as problem identification and idea generation... Read More
Five Steps to Better Employee Management
Hiring employees is a huge responsibility. Before hiring anyone, be... Read More
How to Meet Quality Standards with ISO 9001
In today's hectic business environment, it is vital that we... Read More
How to Create an Operations Manual
An operations manual can act as a tool for training... Read More
Managing People - Why Is It So Difficult?
Managing, supervising, being a team leader is the hardest job... Read More
Employee Retention: Its a Changing Game
As a management consultant, I have seen some poorly conceived... Read More
Argue Your Way To Business Success
"Jack" (not his real name) is a vice president of... Read More
3 Simple Things the Best Managers Do - And You Can Too!
If it's so simple, why don't managers all over the... Read More
DIVERSITY is a BIG word -- With A HUGE Business IMPACT
Second thought! Just in case. YOU or someone you personally... Read More
Work Environment Tidbits
Color is a big factor effecting all indoor... Read More
10 Steps When You Need Help in Your Business
If you think ahead and plan, many nightmare panic and... Read More
The ?Better People? Fallacy
It's easy enough to convince your own staff that better... Read More
Increasing Employee Retention Through Employee Engagement
You've seen it happen many times. An organization that provides... Read More
Weaknesses of Wishing
When you're starting a business, you might wish for a... Read More
Creative People, Innovative People
The title implies that some people are and others not.This... Read More
Tales from the Corporate Frontlines: A New Managers Tale
This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
Satisfied Employees, A Powerful Marketing Strategy
Even in today's still uncertain economic times, there are companies... Read More
Take This Into Consideration Before You Write Your Mission Statement
What principles should a company keep in mind when developing... Read More
On The Job Training is Something You Canâ??t Afford to Skip
Trained employees are more productive employees; thereâ??s no doubt about... Read More
Writing and Revising Your Life Story
Change is not simple. Why do we repeat behavior that... Read More
Across The Interview Table!
Job interviews are easier for the interviewer or the interviewee... Read More
Dissenion Down On The Cubicle Farm
How content and satisfied are American employees? Not very!According to... Read More
Why You Need a Business Plan
This article was originally called "Do You Need a Business... Read More
7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement
Growing companies must always be ready for the next challenge.... Read More
Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive?
Current Situation:As of this writing, the MCI Board of Governors... Read More
Saying ?No? Gracefully to Customers and Colleagues
Envision the scenario: You've just been asked at the last... Read More
Get Down With OCP: Evaluating DBA Job Applicants in an OCP World
Not long ago, weeding through DBA applicants with a tech... Read More
The Challenges of Human Resource Management
IntroductionThe role of the Human Resource Manager is evolving with... Read More
Managing People - No More Mr Tough Guy
I believe the media and our culture sends the wrong... Read More
Hows Your Company RQ (Reputation Quotient)?
In light of recent corporate scandals, from Enron and Global... Read More
Knowledge Management - Creating a Sustainable Yellow Pages System
How can I "know who knows" None of us can... Read More
Creativity and Innovation Management :- Thought Leadership
Leadership is only sustainable when leaders consistently come up with... Read More
Protect Your Computer System with a Comprehensive Security Policy
The most difficult part of creating a Security Policy for... Read More
Budgets that Damage - The Downsides of Making the Numbers
In my organisational career, I had budgets from the age... Read More
Reprimanding Marginal Employees
THE MARGINAL PERFORMER: Every manager must, from time to time,... Read More
Business Fails When We Do Not Talk
You may remember being told as a child, "Keep quiet!"... Read More
The New Five Truths of Employee Motivation
Motivation is a term that is so widely used, yet... Read More
In Leadership, The Critical Convergence Drives Great Results
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
Identifying Potential in Ourselves and Others
If there is someone nearby as you read this look... Read More
Business Management |