Coaching Can Get The Boss In Shape

Who tells the boss that they can improve their management or leadership? How do they look at themselves objectively and identify what areas they can improve and the benefits of doing so?These days many people have become more aware of the need to look after their bodies and their health.... Read More

Truth or Consequences: How to Give Employee Feedback

In the bestseller, Good to Great, Jim Collins discovered that, "the good-to-great companies continually refined the path to greatness with the brutal facts of reality."And, in his recent autobiography, Jack Welch reports that he spent about half of his time on people: recruiting new talent, picking the right people for... Read More

Ringing Doorbells Without Howitzers

Many operations leaders have been there, done that with re-engineering. And they report, in effect, that the process is like ringing a doorbell with a howitzer shell.Reducing costs through wholesale layoffs ostensibly tied to ultimate results provides quick hits on balance sheets, but its clumsy blows can raise hell with... Read More

Management Procedures Usability ? How to Improve

Are your people consistently following your procedures? Each year, organizations lose thousands of dollars through common mistakes and lapses in usability. But what does that mean for business owners and executives?Ask yourself: ? Are your required actions described thoroughly and accurately, or are the details left open to interpretation?? Is... Read More

Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business

This article relates to the organizational structure competency, commonly evaluated in employee satisfaction surveys. It shows how structural concerns can affect the typical employee workday, as well as feelings towards your organization's management hierarchy and reporting structure. A healthy organizational structure is one that arranges the activities of the enterprise... Read More

Employers - Protect Yourself from Custody Battles that Hold Your Company Hostage

Child custody? How'd that get to be an employer's concern?When an employee faces child custody litigation, it will effect their ability to do their job. And it often causes legal consequences for their employers as well. Unless you know where to draw the lines regarding your legal obligations and exposure,... Read More

Communicating with Case Studies

A few weeks ago, a couple of colleagues and I discussed a new business idea. But, we had trouble expressing how this new business would provide value.And, out of our discussions came the idea of writing a case study. If you're not familiar with them, case studies are histories of... Read More

Dont Get Caught With Your PR Down

Why risk the embarassment when with a little basic PR training, you as a business, non-profit or association manager can always be ready for battle?Never again will you fail to do something positive about the behaviors of those important outside audiences of yours that MOST affect your operation.Never again will... Read More

The Communications Myth

Living in the 21st Century is truly marvelous, isn't it? We live in a world of instant communications where everything we need to know is right at our fingertips. The moment anything of significance occurs it is instantly transferred around the globe making us the most well informed generation in... Read More

Executive Performance -- Whos to Blame for Incompetent Managers?

A recent article in the Wall Street Journal raised the question: Who's to blame for inept managers?The answer, of course, is the superiors who hire or promote them -- but not because they intentionally select or retain poor performers. Every leader knows that his or her own success depends on... Read More

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Manage Your Time - Save Your Business.

If you work from home, chances are you already know... Read More

Stopping The Brain Drain: How To Capture Key Business Knowledge Before It Walks Out The Door

The verdict is in: More and more baby boomers will... Read More

A Tricky Supervision Challenge

Many managers believe that treating their team members as responsible... Read More

Effective Multi Cultural International Business Meetings

Of the many areas in international business where cultural differences... Read More

Steps to Build ISO 9001 Compliant Program

Implementing an ISO 9001 system represents a major effort. However,... Read More

Unlock the Hidden Creativity of Your Employees

To release creativity in employees, managers must get involved in... Read More

Communication in Business

Effective communication in business is not about creating the perfect... Read More

How To Get What You Really Want

As a small business owner, entrepreneur or independent professional, it's... Read More

Truth or Consequences: How to Give Employee Feedback

In the bestseller, Good to Great, Jim Collins discovered that,... Read More

9 Strategies for Writing Accounts Payable Procedures

The Cash to Cash Cycle Part Four of SeriesNext: Complete... Read More

Six Reasons to K.I.S.S.

Six Reasons to K.I.S.S. "Very often, people confuse simple with... Read More

Regaining Control - Nine Steps for New Managers

My client had faced the same challenge, which was frustrating... Read More

ISO 9001 Registration ? 8 Steps for Success

You've made the plans, built the quality system and conducted... Read More

Innovation Management ? how will we make the go or kill decisions?

Creativity can be defined as problem identification and idea generation... Read More

Take Your Firm to the Next Level

So you did such a good job in 2003 at... Read More

Boost Your Leadership Skills Simply By Answering The Question, What Does Our Organization Really...

The difference between leaders is ears. Good leaders not only... Read More

Getting the Most from Appraisals

Does your organisation have one of those annual 'occasions' that... Read More

Implementation the Catalyst of Change for Management to Reach that Next Level of Success

From the personal and professional experiences of other colleagues and... Read More

Think it Over

You can't solve a problem with the... Read More

Performance Evaluations Can Be Beneficial

THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors... Read More

Tales from the Corporate Frontlines: Coworkers Collaborate to Complete Successful Initiative

This short story, Coworkers Collaborate to Complete Successful Initiative, was... Read More

Make It Easy to Reply - Voice Mail That Works

If you are like most business people, voice mail has... Read More

The New Economy

This technological revolution has organization, efficiency and productivity requirements well... Read More

Success in Business Means Managing Negative Emotions

You may have the MBA but if an internal critic... Read More

Medical Collection. How Organized is Your Office?

At one time or another, all of us have experienced... Read More

Behavioral Interview Questions You Can Use Monday Morning

If past behavior is the best way to determine future... Read More

Meaningful Diversity: Creating Cultures of Inclusion

In the fitness room the other day, I caught a... Read More

The Narcissist in the Workplace

To a narcissist-employer, the members of his "staff" are Secondary... Read More

The Fairness of Office Politics... Integrity and Political Motivation!

I hear many complaints daily about the "unfairness" of politics... Read More

Are You At The Mercy Of Computer Geeks?

Many business owners are sabotaging their business without even realizing... Read More

Is Your Employee Newsletter Management Propaganda?

It should not be. If it is an effective newsletter,... Read More

Five Ways to Influence Change in Others

Because of my work as a consultant, trainer and coach... Read More

Delegate Tasks to the Right Person

SELECTING THE RIGHT PERSON: To whom should tasks be delegated?... Read More