The Dog That Didnt Bark
A few weeks ago, after consultations with others in an association I represent, I made a partnership pitch to another organization with similar interests. If the idea comes to fruition, it will radically change our organization.So, you can imagine my impatience when I didn't hear back from the person to... Read More
Are You Managing to Lead?
For many people, the terms "manager" and "leader" are synonymous. In the business world, they are often used interchangeably, i.e. "team leader", "team manager", "project manager" - you get the idea. And why not? After all, leaders and managers do basically the same thing, right? In some instances, there do... Read More
Innovation Management ? how does the user benefit?
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More
Important Communication Tips For Managers
The following tips will help you communicate more effectively with your employees:1. Let employees know that having feelings is okay. Feelings are facts and need to be dealt with.2. Praise in public, criticize in private. Nothing improves a person's behavior better than well-timed, sincere, and justified praise. Nothing builds resentment... Read More
Creativity and Innovation Management - Core Competencies and Competitive Advantage
Following is a brief definition of core competencies and competitive advantage and their fit with creativity and innovation management.Core Competence:A core competence is one which critically underpins the organisation's competitive advantage. Companies can differentiate themselves from their competitors with specific core competencies, but often not for long. The differentiation is... Read More
How to Dodge Distribution Difficulties
It happened again. I ran into an old friend while registering for the World Masters Games last month and as we were catching up, she complemented me on a necklace I was wearing. When I told her I bought it in South Africa on my last trip there, she exclaimed,... Read More
How Can A Communications Audit Help You?
Organizations communicate in two directions: internally to staff and externally to clients, customers, shareholders, stakeholders, the media. Faulty internal communications can lead to mistakes, discouraged and unhappy staff, employees leaving the company. Poor external communications can jeopardize image and sales. It really is that simple. Any overall management strategy needs... Read More
Stopping The Brain Drain: How To Capture Key Business Knowledge Before It Walks Out The Door
The verdict is in: More and more baby boomers will be leaving the workplace sooner, rather than later. Many industries are predicting that between 25 and 45% of their more senior employees will soon be departing their organizations. And as they leave, they will be taking vast amounts of accumulated... Read More
Weaknesses of Wishing
When you're starting a business, you might wish for a lot of things, like having more than enough customers or not having to do marketing. But wishing is weak willed, having no momentum behind it. When you wish for something, you're not coming from a place of having a strong... Read More
Get It Done! Soft Skills not Hard Tools are Required
If your organization has people, then interpersonal skills are needed.I work with companies that are on a path they call the lean journey. Whatever you call it, it's based on the Toyota Production System. Some manufacturers embraced it and it became known as Lean Manufacturing, expanded into the Lean Office... Read More
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Meetings and Road Trips
Managing a meeting is like setting off on a long... Read More
Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing
The concept of knowledge management or knowledge sharing makes intellectual... Read More
Training and ROI (Return On Investment)
Statistics consistently reinforce that the biggest challenge in today's contact... Read More
Turnover is Not a Problem
"Ha!" you say. "For someone to make a statement like... Read More
Get Over Yourself
Let me tell you a secret.Things don't always go the... Read More
Bringing Ideas to Life: Seven Principles for Pulling Together
You're so excited you're practically bouncing off the walls. This... Read More
The Truth?
The pure and simple truth is rarely pure and never... Read More
Organisation Tips For The Mobile Executive
Despite the fact that everyone sighs "How glamorous!", the life... Read More
Implementing Change
There are different reactions that individuals experience during time of... Read More
Employee Motivation: It?s More Than A Paycheck
Managers often ask, usually with exasperation, "How can I keep... Read More
Questions To Ask Employees You Want To Retain
Times of cost cutting and downsizing has dramatically impacted the... Read More
Employee Surveys: a Strategic Tool for Positive Change
Do you want to measure your workers' level of satisfaction?... Read More
How to Manage Your Most Valuable Assets - People?
People management and leadership has become a major topic of... Read More
Managing Employees Is A Little Like Herding Cats
Q: I started my small business about a year ago... Read More
Effective Email Communication
Email, when used properly, can generate additional direct sales and... Read More
Effective Meetings - Quick Survey
Here's an easy quiz to check the health of your... Read More
Change Behaviors, Change Performance
Every organization is looking for the holy grail of performance... Read More
Innovation Management ? forced into it!
Creativity can be defined as problem identification and idea generation... Read More
Are You At The Mercy Of Computer Geeks?
Many business owners are sabotaging their business without even realizing... Read More
Selective Job Cuts Often Benefits Firm More Than Broad Layoffs Over Long Term
It is difficult to pick up a newspaper or listen... Read More
Character: Is It Necessary In Leadership? (Part Two)
In the first part of this two part article, I... Read More
Tales from the Corporate Frontlines: The Role of Character in Leadership
This article relates to the Senior /Top Level Management competency,... Read More
Allowing Employees Responsibility
Merely assigning a task with detailed instructions is not effective... Read More
The Death Spiral
Sometimes things just happen. Maybe we lose focus and take... Read More
11 Strategies on How to Work in An Open Plan Environment
Many work environments now are open plan, with only a... Read More
Tales from the Corporate Frontlines: The Responsibility for Job Security
This article relates to the Job Security competency, commonly evaluated... Read More
Employee Retention: Keeping the People Who Keep You in Business
The retention of highly skilled knowledge workers is one of... Read More
Tales from the Corporate Frontlines: Training is in the Eye of the Beholder
This article relates to the Training competency, commonly evaluated in... Read More
The Top 5 Signals That Your Business Is Running You
Starting your own business is a great undertaking but running... Read More
Lets Make Training More Interesting!
Many HR managers believe that by sending their workers to... Read More
The Seven Cs: Partnership Danger Signs - The 5th C: Control Issues
A series of articles exploring the seven critical areas that... Read More
Entitlement Programs Kill Productivity
In articles I've written over the years, I have used... Read More
Get Out Of The Stone Age: Give Leadership Talks
160 years ago, the newly invented electric telegraph carried the... Read More
Communicating with Offsite Workers
How do you, or would you, communicate with employees who... Read More
Eight Skills of Highly Successful Consultants
With deference to Dr. Covey and his very popular Seven... Read More
How to Set Up a Conference Call
The methods in which you set up a conference call... Read More
Innovation Management ? Six Crucial Steps
Creativity can be defined as problem identification and idea generation... Read More
Miracle Max On Market Breakthroughs
Successful enterprise building requires seven elements. These are:1. People, who... Read More
4 Steps to Success In Life, Business, The Universe And Everything
Everyone wants to succeed in life. And no one starts... Read More
Conference Calling Can Save Your Sales OrganizationTime and Money!
Conference calling can save you money. There is no doubt... Read More
The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind
Many people believe that everyone sees the world exactly the... Read More
Recognition: A Quick, Low-cost Way to Motivate Employees
Recognizing good performance through praise or other positive action is... Read More
Your Blueprint For Business Success
Before you start your own business one of the first... Read More
How to Reject a Job Applicant
A Nightmare That Really HappenedOver 10 years ago, when I... Read More
Creativity and Innovation Management ? Personality Testing
Whilst tests measuring the creative or innovative personality exist, there... Read More
Cold Water Comments - What They Are and How to Manage Them!
Cold Water Comments - What They Are and How to... Read More
Creative Writing - business principles produce more quality work, faster
Maximization methodologies have long been used in business to produce... Read More
A Facilitators Guide to Running a Stakeholder Analysis Workshop
This facilitator's guide to running a stakeholder analysis workshop is... Read More
Managers? Biggest Blunders
Nobody's perfect, including the boss. Managers, we polled recently, acknowledged... Read More
The Inferno of the Finance Director
Sometimes, I harbour a suspicion that Dante was a Financial... Read More
Five Reasons Why Leaders Fail to Create Successful Change
A bold title, don't you think? I mean, change is... Read More
Tales from the Corporate Frontlines: Creating a Culture of Empowerment
This article relates to the Culture & Climate competency, commonly... Read More
Three Professional Services Resolutions for 2005
With client expectations higher than ever before, and the gradual... Read More
The Seven Cs: Partnership Danger Signs - The 4th C: Cumulative Money Problems
A series of articles exploring the seven critical areas that... Read More
The Leaders Fallacy May Be Howard Deans Undoing
Howard Dean's tenure as chairman of the Democratic National Committee... Read More
Knowing versus Doing - Execution In The Workplace
Have you ever worked with someone who always seemed to... Read More
Managing Workplace Conflicts
Kinds of Workplace ConflictsLet's start by identifying where conflicts happen.... Read More
30 Ways to be a Butt-Head Boss
1. Trust no one. Not your superiors and not your... Read More
A Comprehensive Sarbanes Oxley Act Summary
Individual and corporate security stand in the center of the... Read More
Management - Mary Poppins Style!
Mary Poppins describes a style of management which has for... Read More
Delegation for Business Leaders - How Letting Go Works
A leader's role is to focus on those areas of... Read More
Learn to Assert Yourself
Pinpoint your own blocks to assertiveness: fear of disapproval, need... Read More
Smart Staffing: Replacing a Key Manager
Have you been in this situation? One of your top... Read More
Managing Creativity
Creativity Starts Here!The ability of an organisation to create new... Read More
Performance Reviews That Actually Improve Performance
Employee performance reviews are one of the most dreaded tasks... Read More
Employee Orientation: Get New Hires Off To a Great Start
The good news is that a new hire orientation program... Read More
Business Management |