I Said Pareto Chart? Not Potato Chart!

Does this sound familiar? You were hired for the new management position. You were tasked to turn the numbers around. You take some time reviewing the current situation. Now it's time to take a look at the current processes and get your staff together to analyze the data. You tell... Read More

Get Over Yourself

Let me tell you a secret.Things don't always go the way we want them to.Let me tell you another secret.We don't always hear what we want to hear.Duh.These two statements are hardly secrets; we all know they are true. If they aren't secrets, then why do we act surprised when... Read More

Understanding Every Aspect of Your Organization

GET TO KNOW YOUR ORGANIZATION: If you don't understand an aspect of the organization or a procedure within it, ask. If you still don't understand, ask again. Question until you are sure you understand the topic. It's easy to feel your questions aren't sophisticated enough, especially when you work with... Read More

Four Steps to Better Performance Reviews

Direct reports-people who need direction and leadership-rely on their leaders to give them feedback and mentoring, not just management and evaluations. However, these people who most need their boss's help frequently lack the guidance that would enable them move to the next levels of success-theirs, their team's and the company's.... Read More

Top Ten Tips for Outstanding Customer Service

Remember the 80:20 rule? You may not get everything perfectly right, but getting most right will be much, much better than the majority of your competition. These Top Ten Tips for Customer Service will get you well on the way.Be Your Customer Live the life of your customer and experience... Read More

PR Still a Mystery to Some

Unfortunately, there are managers who define public relations by its applications. Which explains neither its underlying strengths nor what PR is all about.The casual observer is left with a confusion of tactical, application-oriented definitions of the public relations function: Is it publicity? Crisis management? Special events? Reputation management? Promotion? Or... Read More

Delegation Obstructions

OBSTRUCTIONS: 1. Staff deficiencies. Lack of confidence in employees quite understandably leads to a reluctance to delegate. When deficiencies exist, action must be taken to restructure jobs and/or retrain, reassign, or as a last resort terminate employees. 2. Management deficiencies. Intimidation or lack of organization on the manager's part makes... Read More

Top 10 Things Every Business Should Provide for Every Worker - Including the Boss!

Doing business and meeting the needs of workers is increasingly complex. Employees and managers often prefer a cafeteria-list of fringe benefits (a "flexible spending account") so they can choose increased health care, child care or more time off as their individual preferences dictate. But underneath these specifics, there are central... Read More

Five Ways to Turn Resistance into Opportunity

Resistance. It isn't something people cherish or enjoy encountering. We experience resistance everywhere at work:People don't like that idea.People don't want the work flow to change.Someone doesn't agree with the feedback they received and becomes defensive.Someone doesn't see the value in a revised policy and they become resistant.People don't want... Read More

Focus On the Prize

People talk to me about making personal and professional changes in their life. I hear comments about how hard they think it will be, concerns about their ability to be successful, pressure on themselves to produce results, etc. The anticipation (what you imagine or assume will happen) of the experience... Read More

---

Showing 1 - 10 of 1276 Articles
« Previous	1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128	Next »

The 3rd Plan Missing from your Business

If you're like most people, you probably started with wonderful... Read More

A Leadership Screw Driver: The 90 Day Improvement Plan

I was talking with first-line supervisors in a utility company... Read More

Use QA As Your First Step To Outsourcing

Quality Assurance, or QA, is often given short shrift in... Read More

What Every Manager Should Know About How to Conduct Successful Meetings

Do you announce a meeting and find either no one... Read More

The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind

Many people believe that everyone sees the world exactly the... Read More

Making Assumptions - A Critical Communication Mistake In Business And In Your Personal Life!

We draw conclusions about people through observation, their behavior, past... Read More

Train Me -- But Follow Through

My mechanic has me trained. When I take my car... Read More

How to Dodge Distribution Difficulties

It happened again. I ran into an old friend while... Read More

How to Find the Right Virtual Assistant for You

If you search on Google for "virtual assistant", you'll find... Read More

Profits and Business Success - 5 Profit Traps to Watch Out For

The old saying 'You have to spend money to make... Read More

Check Your Communication Skills

Use this check list to assess your communication skills.Focus* Do... Read More

Creative and Innovative Culture, Change Management ? Three Easy Tests

Creativity can be defined as problem identification and idea generation... Read More

Is A Bad Attitude Permanent

Today there is great weight put on a person's attitude.... Read More

Importance of Just-In-Time Inventory System

In today's competitive world shorter product life cycles, customers rapid... Read More

When Code Freeze Turns To Code Slush

Time To Market (TTM) is a vital concept that every... Read More

Business Relationship Germs

In management seminars I often compare debt to an infection.... Read More

MANAGING CRISIS; when you?re too good at it

When you are acclaimed for excellence during times of crisis... Read More

10 Ways To Work Through A Business Slowdown

In running any kind of business, it's inevitable that sometimes... Read More

Rethinking Workplace Security: How the Rules Have Changed

The workplace has traditionally been a dangerous place. Very early... Read More

Dont Take New Hires for Granted

Hiring good people is only half the battle. The other... Read More

When Being A Facilitator DOESNT Help

I talked with a group of internal consultants last week... Read More

Keep The Faith - Transform The Fear

FEAR! To what extent does fear rule your life? How... Read More

Saying ?No? Gracefully to Customers and Colleagues

Envision the scenario: You've just been asked at the last... Read More

Knowing versus Doing - Execution In The Workplace

Have you ever worked with someone who always seemed to... Read More

HRM: Contributing to Well-being or Ill-being at Work?

If you were to take the people out of an... Read More

Einstein - Definition of Insanity

Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once... Read More

Assertive Communication - 6 Tips For Effective Use

What IS assertive communication? Assertive communication is the... Read More

Growing Profits is Easy!

Everyone involved in running a business from the smallest start-up... Read More

A Journey of a Thousand Miles

You can't build a reputation on what you are "going"... Read More

Innovation Management ? Measuring Failure!

Creativity can be defined as problem identification and idea generation... Read More

Is Your Business Healthy?

Most business owners I work with want to grow their... Read More

Indecent Proposal in the Workplace ? An Overview of Workplace Harassment & Employer Liability

An allegation of harassment in the workplace is a growing... Read More

One Simple Idea to Grow Your Business

Perhaps the most common theme I've heard in working with... Read More