What to do When You receive a Bad Check
As a small business operator, personal checks may be one method to receive payment for your goods or services. As a way to receive payment, a personal check is actually better than credit cards because the fees are less and there can be no charge back.Fortunately, most people are honest... Read More
Factoring Financing: How to Grow Your Business Without Debt or Loans
What is factoring?Accounts receivable financing, also known as factoring, is a powerful financial tool that has fueled the growth and success of a number of companies. Factoring enables companies to capitalize on their unpaid receivables by selling them to a factoring company for immediate payment. With factoring, companies immediately get... Read More
Leading Bad Actors To Be Good Performers
A successful leader told me, "The biggest challenge I've had in my career is dealing with bad actors. Brent, do you have tips on how to do it?"First, before we can deal with "bad actors", we must define the term bad actors. You already have a general idea of what... Read More
Training Managers and New Trainers
Training managers use many of the same interpersonal and analytical skills that other types of departments use. In particular, they need to be good communicators, and highly skillful in interpersonal relations. They need to delegate effectively, support their staff emotionally, give accurate and timely feedback, and set departmental goals that... Read More
Ten Steps to Take the Work out of Work ? Replicate Yourself!
They say that management can be a lonely place. A manager has to lead from the front, make challenging demands of their people and if part of an organisation, pass on the dictats of the more senior and remote bosses up at the top.Yet, a manager has the accountability to... Read More
Project Management - I Want It ALL
The knee-jerk response to prioritizing requirements is to mark everything as a must-have . "I need everything before the product becomes generally available. I want it ALL!" Give me a break.Granted, if a requirement is written in the SRS, then it must be because you want it. But the reality... Read More
Overcoming Resistance
Virtually any type of organizational change involves role transitions of some type. In light of role transitions, it is almost natural for employees to resist major changes in the workplace environment. Some contend that resistance to change is "natural"; they contend that this resistance is instinctive; that humans have a... Read More
50 Great Ways to Motivate and Not Break the Bank
Quick, Easy, and Even Fun! 1. Smile, say "Hi! How are you doing today?"2. Regularly invite someone to join you for coffee.3. Send them flowers, chocolate, a bunch of balloons.4. Provide a group lunch---pizza, six-foot sub, barbecue.5. Write someone a thank-you note and put a copy in his/her file.6. Hand... Read More
Dialogue: the Four Dialogic Principles For Successful Communication
"But you don't understand!" exclaimed the manager, "this new initiative is vital for our team. If it doesn't work we could all be out of a job!" "Uh-huh... Really... Explain to me again how this new initiative is so different from previous initiatives that were also going to cost me... Read More
Learn About Commercial Collections Agencies Fees
As with any other service, there are good and bad commercial collection agencies. Beware of any agency that offers you cut rate commissions far below the accepted Commercial Law League rates, offers you kickbacks on commissions, or makes outlandish promises about recovery success.You should investigate, evaluate and rate the commercial... Read More
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What are Your Best Practices?
Best Practices StudiesThese studies can be defined as inquiries into... Read More
Avoiding The Sheep Dip
It is a sad fact that many employees are still... Read More
Quick Tip - Effective Meetings Begin With Goals
Goals are critically important for the success of a meeting.... Read More
How to Keep a Good Employee: Look, Listen, Learn
Recently a client told me a wonderful story about how... Read More
The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind
Many people believe that everyone sees the world exactly the... Read More
Project Management - The Traveling Product Manager
Various studies ? and common sense ? indicate that involving... Read More
From Boring to Interesting - Making Training Effective
Being a good trainer requires experience and skill. Experience comes... Read More
Quick Tip - Effective Meetings Have a Complete Agenda
Most agendas for a meeting look like this.* Budget* Payroll*... Read More
How To Get What You Really Want
As a small business owner, entrepreneur or independent professional, it's... Read More
Managing Performance: Don?t Let Slackers Bring Down Your ?A? Players
As a manager, it is your job to ensure that... Read More
Project Management 101
Project management is a very important business concept because it... Read More
Loyalty, Motivation And Work-Life Balance
Managers who aren't loyal to their people can't expect loyalty... Read More
Birds of a Feather May Be Turkeys
Birds of a Feather May Be TurkeysBy Gene Griessman, PhD... Read More
Creativity and Innovation Management: Goal Setting
Creativity can be defined as problem identification and idea generation... Read More
Five Defining Characteristics of Great CEOs
1. Personal insight. Great CEOs are great leaders. They know... Read More
5 Interviewing Mistakes That Can Lead To Hiring The Wrong Person
Mistake #1: Going with the flowInexperienced interviewers sometimes fall into... Read More
Squeezing the Blood Out of that Old Turnip
I suspect all of you out there have someone that... Read More
Innovation Management ? Flexibility
Creativity can be defined as problem identification and idea generation... Read More
How to Prepare for Your Companys Financial Future
Sooner or later, most business owners need to look for... Read More
Manage Your Business from the Rockies, not the Prairies
The day job as a manager is all about managing... Read More
Align The Enterprise & Make Beautiful Music Together
Q: Why is a great business like a great marching... Read More
5 Ideas To Leverage The 3 Stages Of Career Development In Your Organization
In most industrialized nations, the average age a student graduates... Read More
Real Costs in Distribution and What it Means To Your Company
Ever feel that all the lawyers in thh Country need... Read More
More Computer Consulting 101 Hiring Tips (Part 2 of 2)
Does your company need to retain the services of a... Read More
What is the Most Difficult Part of an Improvement Program?
Answer: Starting one.Most of us realize that there is probably... Read More
The Top 10 Requirements for Your Business to Become and Remain Profitable
We live in a relentlessly competitive world. The daily pressure... Read More
Climb out of the Box - How to Hold Effective Meetings
Out of the box thinking is a popular fad today.... Read More
A Comprehensive Sarbanes Oxley Act Summary
Individual and corporate security stand in the center of the... Read More
Keep Your Good Workers by Building Good Leaders
A recent report from the American Hospital Association's Commission on... Read More
Tales From The Corporate Frontlines: Job Security in Todays Workplace
This article, Job Security in Today's Workplace, was part of... Read More
How to Set Up a Conference Call
The methods in which you set up a conference call... Read More
Hiring Productive Employees: A Checklist for Assessing Their Appeal
The characteristics of job applicants have a strong influence on... Read More
The Seven Cs: Partnership Danger Signs - The 6th C: Changing Vision
A series of articles exploring the seven critical areas that... Read More
Performance Appraisal Checklist: Raise Not Just Appraise Performance
It's that time again! Perhaps the most dreaded management practice... Read More
Its a Training Issue!
There's a common phrase used by Organizational Development and Human... Read More
Employee Motivation: It?s More Than A Paycheck
Managers often ask, usually with exasperation, "How can I keep... Read More
Creating a Team Working Environment
TEAM DECISION MAKING: Managers who invite participation believe that people... Read More
Poly Bags and Pallet Shrouds - Just Get it Right
For many companies, procuring the right packaging, such as Poly... Read More
Allowing Employees Responsibility
Merely assigning a task with detailed instructions is not effective... Read More
Where Businesses Fall Short
1. No vision. Successful businesses have a clear vision or... Read More
Innovation Management: The Time Factor
Creativity can be defined as problem identification and idea generation... Read More
Hire People For What They Do Best
I recently flew from Seattle to Atlanta, I realized, just... Read More
Resolve Differences
Resolving conflict doesn't come easily to too many people. Most... Read More
Don?t Forget Where You Came from - Why the Past is Important in Implementing Business Change
Much of the literature and advice on implementing business change... Read More
3 Ingredients of Highly Profitable Organizational Change
As waves of organizational change sweep across the business landscape,... Read More
Management - Mary Poppins Style!
Mary Poppins describes a style of management which has for... Read More
Are you NICE or do you CARE?
Are you NICE or do you CARE? ... Read More
Management to the Vision-Contribution and the Role of Compliance
As a manager our role is to:1. Establish the vision,... Read More
The Seven Cs: Partnership Danger Signs - The 6th C: Changing Vision
A series of articles exploring the seven critical areas that... Read More
I Am Not A Number - Why Too Many Change Projects Fail
Many of you will recognise this quote from the 1960s... Read More
Five Essential Hiring Practices
Recruiting and hiring are often done in haste, leaving the... Read More
Success in Business Means Managing Negative Emotions
You may have the MBA but if an internal critic... Read More
Why Do Managers Create Low Morale? Or Does My Bum Look Big In This?
Why do managers create low morale as a product of... Read More
Using the Six-Sigma Methodology to Improve Wafer Fab Productivity
As a result of consolidation of operations and significantly increased... Read More
Creativity and Innovation Management: Specialisation or Generalisation?
Creativity can be defined as problem identification and idea generation... Read More
Turn Your Speech Into A Leadership Talk
My experience working with thousands of leaders world wide for... Read More
Quality Hiring: Are You Doing It Right?
Quality hiring is more than running ads, screening, interviewing and... Read More
The Power of ?Ask?
For Call Center managers, it is not a pipe dream... Read More
The Comfort Zone
The Comfort Zone I... Read More
The Key to Successful Performance Objectives
Have you ever tried to drive somewhere without proper directions?... Read More
A Comprehensive Sarbanes Oxley Act Summary
Individual and corporate security stand in the center of the... Read More
The 10 Realities of Change
I've seen several articles that begin with lines like "the... Read More
Encouraging Behavior That Gets Results
You're the boss, and you have every reason to feel... Read More
Being a Great Boss
Are you one of those bosses that people just love... Read More
Effective Meetings by Phone - Part 1, How to Plan a Teleconference
Teleconferences can be a boon or a bust. On the... Read More
Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees
In 1987 I sold my business, South Mountain Company, to... Read More
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