Three Business Lessons From The US Postal Service
There was a buzz in the air recently about the US Postal Service. Seems as though they were running into a budget deficit in the billions.The Postal Service claimed they must cut Saturday service to customers to stay afloat -- a service they had provided for years. And one that... Read More
Innovation Management ? The Need For Knowledge Managers
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
Knowledge Management - Capturing And Structuring Knowledge Into Reusable Assets
Many organizations have an approach for identifying and recording lessons learned, perhaps as part of a post-project review or similar process. Unfortunately, lessons learned reports have a tendency to end up on a shelf gathering dust, or lost in the un-chartered corner of a fileserver somewhere. Let's get real. How... Read More
Problem-Solving Success Tip: Measure the Right Things.
Measure the right things. It's not enough just to measure-you have to measure the right things.A common measurement trap is to measure something because it's "interesting." If knowing a measurement won't change anything (e.g., help you make a decision, verify an assumption or prove the problem is solved), then don't... Read More
Virtual Assistance: A Money Saving Opportunity For Employers
What is a Virtual Assistant? A Virtual Assistant is a highly skilled, independent entrepreneur who provides business services in a remote or virtual environment. Some have used terms like telecommuter or working from home.Employers are looking for alternatives to having a full-time employee. Hiring a skilled Virtual Assistant helps to... Read More
How To Own A Business... Instead Of A Job
Every business is run by someone who took on a risk with their time and money. So I believe that person should be rewarded. Too often as business owners we forget to enjoy ourselves. We forget that we deserve to be paid far more than any of our team.Every week... Read More
6 Shared Factors of Successful Executives
These factors where determined by interviews with and books from very successful people. Factors which eminently successful people considered essential were collected and classified. They were gathered from talks with big men, from personal letters, from printed interviews, and from books? the end result being ideas of thirty-one of the... Read More
The Seven Cs: Partnership Danger Signs - The 4th C: Cumulative Money Problems
A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.The 4th C: CUMULATIVE MONEY PROBLEMSConflicts over money are very high on the list of reasons that 70% of business partnerships fail. I'm not referring necessarily to lack of money. The damage to business... Read More
The Three-category Approach to Performance Management: Effort, Ability, or Environment
Performance Management is the act of managing personal or organizational performance. What can complicate this process are all the factors that can arise where a textbook process meets the situations and people that exist in your world. As an effective director, manager, or supervisor it is your job to ensure... Read More
Performance Reviews That Actually Improve Performance
Employee performance reviews are one of the most dreaded tasks by most managers. It is hard to win here ? you can never say enough good things, and one word of criticism is generally the only thing they will remember.Taking the easy way out and just documenting the positive will... Read More
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Business is About Making Money
Ask most people why they are in business and they... Read More
Recognition: A Quick, Low-cost Way to Motivate Employees
Recognizing good performance through praise or other positive action is... Read More
Entitlement Programs Kill Productivity
In articles I've written over the years, I have used... Read More
Why Employees Are the Best Source of Cost-cutting Ideas
Cost cutting has become a necessary and important reality in... Read More
Innovation Management ? IBM Opens Lid On Its Treasure Chest
IBM, which registered 3248 patents last year, has decided that... Read More
Ten Steps to Take the Work out of Work ? Replicate Yourself!
They say that management can be a lonely place. A... Read More
Managing Creativity - An Oxymoron! Not
Interrogated on a beach in Barbados by friends insistent that... Read More
The Crisis of Modernity
Since the beginning of the industrial era our world has... Read More
Argue Your Way To Business Success
"Jack" (not his real name) is a vice president of... Read More
Be a Leader - The Importance of Going Home Early!
How you run your business is, of course your business.... Read More
Data Delivers Credibility
Over the past couple of days I've been setting up... Read More
Develop Your People and Make More Money
What is the no. 1 asset in your business beside... Read More
The Professor Makes A Minus Power Move
If you think the power move has costs, consider the... Read More
Solving the Problem Solving Problem
The meeting started like a hundred others before. There were... Read More
A Facilitators Guide to Running a Stakeholder Analysis Workshop
This facilitator's guide to running a stakeholder analysis workshop is... Read More
Making Powerful Requests That Launch People Into Action
Do you ever wonder why people do not simply do... Read More
Knowledge Management: More Than Just Know-how!
People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More
Quality Standards with ISO 9001
Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was... Read More
The Four Key Steps In Hiring And Keeping Top People
"When you hire the best, the rest is easy!" We... Read More
Dialogue: the Four Dialogic Principles For Successful Communication
"But you don't understand!" exclaimed the manager, "this new initiative... Read More
Why Saying Well Done Works
Encouraged by the recognition, Sarah Lewsiton went home from work... Read More
Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster
A crisis, emergency or disaster can happen at anytime and... Read More
Effective Meetings Begin With a Real Agenda
Everyone knows that an agenda is the key to an... Read More
Print Buying Consultant
Ten Money Saving Tips for Print ManagersDespite their stated desire... Read More
Unveiling the Value of Your Expertise
All of us have knowledge, expertise, and experience that others... Read More
The Do?s and Don?ts of Giving Feedback
Being able to give effective feedback is not just a... Read More
Are You Cascading Your Strategy, or Fragmenting It?
INTRODUCTIONThe typical approach executive teams use to cascade, or roll... Read More
Strategic Outsourcing: Testing the Outsourcing Waters and Staying Afloat
Before Gertrude Ederle began her historic swim off of Cape... Read More
Avoid Outsourcing Pitfalls in the Injection Molds and Stamping Dies Markets
When looking to outsource overseas for Plastic Injection Molds or... Read More
The Seven Cs: Partnership Danger Signs - The 4th C: Cumulative Money Problems
A series of articles exploring the seven critical areas that... Read More
New UK Laws on Staff Dispute Resolution and Disciplinary Procedures
October 2004 saw the introduction of the Employment Act 2002,... Read More
What Makes A Good Media Story?
Media relations can be difficult, but also rewarding. And the... Read More
Creativity and Innovation Management ? Competition versus Collaboration
There is much confusion as to whether competition or collaboration... Read More
Can A Business Still Be Profitable When People Skills Are Absent?
In our current world of rapid and amazing technological advances,... Read More
How Businesses Can Stop Wallowing in Bad Debt and Prevent It in the Future
"Become the Squeaky Wheel", a new book just published, explains... Read More
The 3rd Plan Missing from your Business
If you're like most people, you probably started with wonderful... Read More
Do You Really Care What People Think?
You had better care! Because what people think usually leads... Read More
Problem-Solving Success Tip: Whatever You Do, Do It on Purpose
Decision-making shows up throughout the problem-solving process. The decisions may... Read More
Project Management - I Want It ALL
The knee-jerk response to prioritizing requirements is to mark everything... Read More
Rethinking Workplace Security: How the Rules Have Changed
The workplace has traditionally been a dangerous place. Very early... Read More
Lawyers With 2 Hands And Everything Else
I heard this back a few years ago. The boss... Read More
Lets Make Training More Interesting!
Many HR managers believe that by sending their workers to... Read More
Your Company Without Training - Any Questions?
Okay, be honest!Are you guilty of sticking in a few... Read More
Stop Waste, Fraud and Abuse
Each year, businesses write-off six percent of revenue to waste,... Read More
Sarbanes Oxley 404 Compliance - How Nov. 15, 2004 Deadline Affects You
Fast Relief for Sarbanes Oxley Section 404 ComplianceSection 404 of... Read More
Corporate Governance for Business Owners
It is clear that good Corporate Governance is in the... Read More
Radical Creativity from Incremental Creativity ? large movements from small changes
Positive radical movement is the holy grail of nearly every... Read More
Setting Clearer Performance Expectations
The annual performance review.Stating this phrase guarantees some reaction for... Read More
5 Creative Evolutionary Leadership Niche Strategies!
I have a short story to share with you about... Read More
Turning a Negative Employee Into a Positive Asset
Several years ago, I took over the supervision of a... Read More
Close the Performance Gap
One of the most difficult and emotionally draining situations you... Read More
Get More Impact From Your Annual Conference
How can you get more attention for your conference and... Read More
How To Conduct Effective Meetings
Before you call your next meeting, the FIRST step is... Read More
Selecting a Business Broker or Intermediary to Help You Sell Your Business
As crazy as it seems, some people spend more time... Read More
How to Save Money on Training
1) Use a live instructor. Adults learn best by doing,... Read More
Tales from the Corporate Frontlines: Finding The Perfect Balance
This article relates to the Work/Life Balance competency, which investigates... Read More
Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive?
Current Situation:As of this writing, the MCI Board of Governors... Read More
The Three-category Approach to Performance Management: Effort, Ability, or Environment
Performance Management is the act of managing personal or organizational... Read More
Delegation: When to Delegate, Who to Delegate to
There are some very simple guides for delegation.Most people delegate... Read More
Is Chess Good for Management?
The game of chess has been applauded and taught in... Read More
Choosing the Right Corporate Training
According to a Gallup Poll, 80 percent of employees said... Read More
Outsourcing Problem Analysis
As an HR professional, you have responsibilities in several broad... Read More
Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive
We get invited to attend so many "meetings" but do... Read More
Resistance - How to Handle It
Do you ever meet with resistance from other people -... Read More
Enhancing the Motivational Climate of Your Workplace
It has been well documented that employees' productivity and job... Read More
Quality Standards with ISO 9001
Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was... Read More
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