A successful leader told me, "The biggest challenge I've had in my career is dealing with bad actors. Brent, do you have tips on how to do it?"First, before we can deal with "bad actors", we must define the term bad actors. You already have a general idea of what... Read More
Child custody? How'd that get to be an employer's concern?When an employee faces child custody litigation, it will effect their ability to do their job. And it often causes legal consequences for their employers as well. Unless you know where to draw the lines regarding your legal obligations and exposure,... Read More
Once working and focused in tune with what they do best, your people are freed up to deliver their very best performances. They encourage others to work to their strengths too. Thus, each is far more effective. By recognising this in each other, there is another benefit. Everyone realises the... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
Hiring the first personal business assistant is an exciting time for new business owners. It means that the business is doing well enough that the business owner can no longer keep up effectively with the demands of the new business. Sales are exploding, and time becomes of the utmost importance.... Read More
The old saying 'You have to spend money to make money' can be a dangerous one. Every business has it's costs, but not every business owner takes the time to distinguish between what is an essential expense, and what is a 'nice to have' expense.And on top of needless expenses,... Read More
This was supposed to be one of those sleepy flights that leaves late, crosses two time zones, and arrives at 11:00 p.m. But it wasn't.Yes, everyone is okay. Yet the three hour delay, a night in jail for one of the passengers, and a possible lawsuit could all have been... Read More
Before Gertrude Ederle began her historic swim off of Cape Griz-Nez, France, she underwent extensive training for endurance and technique-even though she was already an accomplished record-breaking swimmer with Olympic medals to her name. Outsourcing IT may not garner the same attention as being the first woman to swim the... Read More
Pssst, want a stock tip that will make you rich? Okay, here it is: phone a public corporation and ask to speak with the CEO.If a secretary tells you that the CEO expects to be busy in meetings for the next six hundred years, call your broker and sell the... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
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DISCUSSION METHODS: There are two basic types of discussion methods;... Read More
A trainer dryly discussing how to motivate people in an... Read More
"Become the Squeaky Wheel", a new book just published, explains... Read More
What is document management: When we think about "Document Management"... Read More
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Swiftness is the key to collecting past due commercial accounts... Read More
In our experience, we have found that there are several... Read More
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
Meetings can be a total waste of time or a... Read More
You may have the MBA but if an internal critic... Read More
Color is a big factor effecting all indoor... Read More
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IntroductionWhen Alex Osborn invented the creativity technique called brainstorming, I... Read More
My client had faced the same challenge, which was frustrating... Read More
This article relates to the Team Dynamics competency, which evaluates... Read More
Do you announce a meeting and find either no one... Read More
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Interrogated on a beach in Barbados by friends insistent that... Read More
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As a small business operator, personal checks may be one... Read More
It happened again. I ran into an old friend while... Read More
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Consequences of Not Giving Effective FeedbackLet's take a look at... Read More
What IS assertive communication? Assertive communication is the... Read More
Hiring the first personal business assistant is an exciting time... Read More
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PERFORMANCE APPRAISALS BENEFIT THE ORGANIZATION:Appraisals help spot employees with potential... Read More
Each year, businesses write-off six percent of revenue to waste,... Read More
You need to secure money for your project. You visit... Read More


Positive radical movement is the holy grail of nearly every... Read More
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
Having to manage a difficult employee is never fun and... Read More
This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack... Read More
If you're not satfied with the results of your management... Read More
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Encouraged by the recognition, Sarah Lewsiton went home from work... Read More
Creativity can be defined as problem identification and idea generation... Read More
You're so excited you're practically bouncing off the walls. This... Read More
Conference calling can save you money. There is no doubt... Read More
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Become a better boss and reap the benefitsAnother interesting study... Read More
Let me repeat a story I heard many years ago... Read More
Employers pay a high price for absenteeism, often more than... Read More
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Imagine the following scenario - you pay a visit to... Read More
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More
What principles should a company keep in mind when developing... Read More
If you sit at a computer for most of the... Read More
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Creativity can be defined as problem identification and idea generation... Read More
It's all very well having a flashy (and expensive) advertising... Read More
As a management consultant, I have seen some poorly conceived... Read More
It was 2.30 am. It was cold and dark and... Read More
Project management is a very important business concept because it... Read More
You probably know this already, but there are generally held... Read More
Do you manage by walking around? What do you see?... Read More
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Every business must strive to provide quality products and services... Read More
Business Management |