Deciding What to Delegate

DECIDING WHAT TO DELEGATE: Once the benefits of delegation are established and obstacles removed, the next step in the delegation process is to decide what work can and should be delegated. In general, work to be delegated should adhere to the following guidelines: - It can be handled adequately down the line. - All necessary information for decision making is also available down the line. - The work involves operational detail rather than planning or organization. - The task does not require skills unique to the manager or position. - An individual other than the manager has, or can have, direct control over the task.

WHAT NOT TO DELEGATE: There are, of course, tasks that should never be delegated: work that involves confidential information; "crash programs" that usually demand the experience and expertise of management; and tasks involving supervisor-subordinate relations such as employee evaluations, development, training, compensation, counseling, discipline, and morale-building.

CHOOSING WHAT TO DELEGATE: Managers should divide all of their current tasks into three categories: (1) work that only the manager can perform; (2) work that can be delegated immediately; and (3) work that can be delegated as soon as an employee can be trained to handle it.

BE PREPARED: Responsibility for carrying out a delegated assignment to its end-including making decisions, exercising ingenuity and resourcefulness, and doing his or her own worrying-is a necessary part of any successful delegation. A manager who delegates a task must be willing to step back and keep suggestions, questions, and interruptions to a minimum.

Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium

CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.

In The News:


pen paper and inkwell


cat break through


3 Simple Things the Best Managers Do - And You Can Too!

If it's so simple, why don't managers all over the... Read More

A Winning Way to Handle New Ideas

Janet DiClaudio, who was charge of medical records at two... Read More

Behavioral Extensions and Its Implications at Workplaces

The study of Behavioral extension involves investigating the source of... Read More

More Computer Consulting 101 Hiring Tips (Part 2 of 2)

Does your company need to retain the services of a... Read More

13 Comments on Bad Meetings

Bad meetings are a cultural malady that senior executives pass... Read More

Make Change Easy - Get Involved!

There are wild variances in how much involvement organisations are... Read More

Forget The Sandwich Technique

Do you remember being told to use the "sandwich" technique... Read More

The Seven Cs: Partnership Danger Signs - Competitive, Not Complementary Action

A series of articles exploring the seven critical areas that... Read More

Lower the Bar

"Nothing great was ever achieved without enthusiasm." Ralph Waldo EmersonI'm... Read More

Understanding Every Aspect of Your Organization

GET TO KNOW YOUR ORGANIZATION: If you don't understand an... Read More

50 Great Ways to Motivate and Not Break the Bank

Quick, Easy, and Even Fun! 1. Smile, say "Hi! How... Read More

Business & Family Safety and Health Rating

For good reason, practically every endeavor in life is rated.... Read More

What We Have Here Is A Failure To Communicate

Today's successful organizations are the ones which carry on open... Read More

Business Innovation ? Value versus Quality

Creativity can be defined as problem identification and idea generation... Read More

When Code Freeze Turns To Code Slush

Time To Market (TTM) is a vital concept that every... Read More

Management to the Vision-Contribution and the Role of Compliance

As a manager our role is to:1. Establish the vision,... Read More

Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs

You can possibly teach a turkey to climb a tree... Read More

Be a Change Agent ( Part 1)

Aligning business organizations to be successful in the present and... Read More

Indecent Proposal in the Workplace ? An Overview of Workplace Harassment & Employer Liability

An allegation of harassment in the workplace is a growing... Read More

Five Defining Characteristics of Great CEOs

1. Personal insight. Great CEOs are great leaders. They know... Read More

Christmas Carol Coaching - Help to Get Ahead at Holiday Time!

I've always been fascinated by situations where art imitates real... Read More

If You Build It, Investors Will Come

When you begin to write your business plan or a... Read More

Creating a Team Working Environment

TEAM DECISION MAKING: Managers who invite participation believe that people... Read More

What to do When You receive a Bad Check

As a small business operator, personal checks may be one... Read More

6 Steps to Effective Communication

Effective leaders are known for being excellent communicators. Here's what... Read More

Taking Care of Middle Manager Bounce Off

How many times have the management consultants been 'in' and... Read More

Help Your Employees Prepare for a Performance Appraisal

PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to... Read More

Problem Solving - Think Cleopatras Ass

Picture the scene. Anthony pops down to the guardhouse, partly... Read More

Innovation Management and Brainstorming Management ? why people hate to brainstorm!

Creativity can be defined as problem identification and idea generation... Read More

Human Resource Employee Risk Profile - Management Risks Explained

Human Resource Employee Risk ProfileIs your business at risk? Do... Read More

Supervisor-Employee Relations: Tips For Managers

Supervisor-employee relations are a critical part of a work place... Read More

The Changing Boss-Secretary Relationship

THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One... Read More

Provisioning/User Management System Upgrades: Part I -- Ten Reasons Why Not To Do An Upgrade

Tommy Sherman daily monitors a helpdesk-provisioning queue for a large... Read More