Competion or Cooperation?

It has been said, there is no better way to hone your skills and improve your performance, than competition. Competing with others, or even with your self, fosters continued improvement, striving for even higher goals, and an ongoing sense of achievement. Competition in the world of business is natural and expected. Every business has competitors that are vying for the dollars in the marketplace. And over the years, some of these competitors have been classic. Coke versus Pepsi comes to mind, as does Avis versus Hertz in the rental car industry. Years ago Miller Lite had commercials where two factions of their fans competed over the reason to buy their product. As a crowd gathered half the group would shout out "Less Filling!!" while the other half would retort "Tastes Great!!!" They were humorous commercials with Miller Lite being the only real competitor. These classic competitions served to strengthen the product itself and made the competitors stronger. In effect, both Pepsi and Coke won, as did Avis and Hertz.

Competition can be a very intense experience and a very rewarding one, or it can be enormously destructive. - Andrea Lawrence - Ski Champion

But what about competition inside your workplace? Can you improve morale or increase motivation through a contest? Does internal competition make your department stronger, or does it divide the group into "winners" and "losers", with the real loser being the customer?

That was the question that a client had for me this month. She runs a national organization that is divided up into 6 geographic regions, each producing basically the same product. Her desire was increase productivity by having the 6 regions compete for cash prizes and trips. "Morale has been a little low recently, and I figure a 6 month contest with the winner at the end getting a pretty substantial prize will be a big boost!!" she said.

"Sounds interesting", I replied. "Personally, I've always enjoyed competitions and have frequently used them to create excitement in my groups. There is one thing to watch out for", I told her. "Be careful that the competition serves the customer and not just the leadership. Because sometimes 'winning' the competition becomes a goal unto itself and when winning the game becomes the goal, your customer can be the loser."

Positive competitions are marked by strong, resilient groups looking to move their productivity to even higher levels. You tap the creativity of your people and ask them to find new and creative ways to accomplish their tasks. They know that the other groups will find creative ways to move forward and it taps into their creative and competitive juices. At the end of a positive competition, all of the groups have moved forward as the competitors find little things that they can do. At that point, all of the groups and the customers are winners.

Ultimately, that is the goal of every competition in the workplace. But it doesn't always turn out that way.

What would make it a "bad" competition?

Bad competitions are marked by the following characteristics:

1. The groups are not well organized or well led. Productivity is bad and competition is viewed as a last resort to increase the numbers.

2. There are clear "winners" and "losers" of the competition. Instead of trying to move everyone forward, the winners are hyped and the others are castigated for not doing enough.

3. At some level in the management chain "winning the competition" is equated with earning a promotion or even keeping their jobs.

4. The competition is used as a motivation technique. Motivation and rewards are often confused, but distinctly different.

5. The people actually engaged in the competition don't view is as a test of their creativity, but as just one more way to try and pry more hours from them.

The Law of Win/Win says, ''Let's not do it your way or my way; let's do it the best way. - Greg Anderson American Author

The key to a positive competition lies in the win/win nature of the contest itself. When your contests have losers, you can rest assured that when you do your final accounting that morale will be one of the sure losers.

Dave Meyer (Coach Dave) is a Business and Leadership Coach who believes that "Great Teams Are Built On The Foundation Of Great Leadership. And Great Leadership Is Built On the Foundation of Great Trust."

With over 25 years of successful leadership experience, Coach Dave provides his clients with practical, time tested advice on how to build aand lead a team that produces consisnte, outstanding results.

Certified by the Coach Training Alliance, and the Institute For Motivational Living, Coach Dave is an expert in providing leaders with tools they need to succeed in life and in business.

---

Management Coaching to Improve Relationships with Work Associates

As a recent employee to your job, you are becoming... Read More

Can You Sleep While The Wind Blows?

Let me repeat a story I heard many years ago... Read More

Controlling Your Cash Flow

IntroductionAre you looking for a way to gain control of... Read More

Safety Policy Sample Outline

Writing a safety manual is a tough job and most... Read More

Best Workplaces

The Best Workplaces report (Financial Times, April 28, 2005) notes... Read More

Must Project Managers Be Technically Savvy?

"Must Project Managers be technically savvy?" This topic always seems... Read More

Partnering for Performance

"The difference between a boss and a leader: a boss... Read More

Enable Continuous Improvement of IT Services through ITIL

One of the major benefits, if not THE benefit of... Read More

Organizational Structure, Creativity, Innovation

Organizational structure can inhibit or foster creativity and innovation. The... Read More

Organizing The Information

Putting a piece of paper in a file folder is... Read More

Delegation: When to Delegate, Who to Delegate to

There are some very simple guides for delegation.Most people delegate... Read More

Performance Reviews That Actually Improve Performance

Employee performance reviews are one of the most dreaded tasks... Read More

How to Get the Best from Outsourcing

There's a great little article ('Business Lifeforms') on... Read More

Employee Surveys: a Strategic Tool for Positive Change

Do you want to measure your workers' level of satisfaction?... Read More

Innovation Management: The Quality and Quantity of the Idea Pool

Creativity can be defined as problem identification and idea generation... Read More

Your Company Without Training - Any Questions?

Okay, be honest!Are you guilty of sticking in a few... Read More

Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study

The goal of perfection is a challenge. It is often... Read More

Communicating Effectively In The Workplace: Four Vital Steps

Ineffective communication is a major, yet avoidable, obstacle to business... Read More

Budgets!

Budgets! There I've said it. For some the most hated... Read More

Group Decision Making : Are the Decisions Really Made by the Group?

GROUP DECISION-MAKING: Many managers feel they are well-versed in areas... Read More

The Rise of Corporate Chair Massages

Employers have rapidly begun to understand the importance of stress... Read More

Organizational Culture and Creative Blocks ? the Similarities

Few Decision makers see the link between between creativity and... Read More

Business Innovation ? the Value of Work Processes

Creativity can be defined as problem identification and idea generation... Read More

Building Trust in Your Business Relationships - 10 Steps

There are some simple things you can do with your... Read More

Poly Bags and Pallet Shrouds - Just Get it Right

For many companies, procuring the right packaging, such as Poly... Read More

Ten Business Reasons Why Asking for Help Works

In fact, bringing your people - any of them -... Read More

The Top Three Problems IT Managers Face and How to Overcome Them

Todays business environment has changed drastically from just a few... Read More

CEOs And Boards Are Locked In A Spiral Of Doom

American CEOs are dropping like flies. Boards, armed with new... Read More

Tales from the Corporate Frontlines: Providing Career Opportunity

This article relates to the Career Opportunity competency, commonly evaluated... Read More

Learn to Assert Yourself

Pinpoint your own blocks to assertiveness: fear of disapproval, need... Read More

How To Prevent Your New Manager From Becoming A Statistic

According to a study by the Manchester Group, 4 out... Read More

Quality Standards with ISO 9001

Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was... Read More

A Checklist for Organized Executives

I could begin this article by providing a checklist of... Read More