Small businesses have always known the importance of word of mouth. Many successful businesses have been built on word of mouth referrals, and many have been killed by bad word of mouth.But now the landscape is changing, making word of mouth more important than ever - only now, that word... Read More
I heard a speaker recently who was talking about how to maintain strong relationships. As I listened to his basic principle, I realized that it is true in all of our life situations, be it work, family etc. And let's face it, relationships are what make the world go 'round.... Read More
In a media interview, always stick to your main points without rambling or digressing. Practice this when you rehearse.Sometimes, when you are doing a great job of keeping on topic, the reporter is leading to you talk about different topics, some of which you aren't as knowledgeable about. If the... Read More
Recently, I told a friend (who's a business owner) that she needed to write a book. Although she's a good writer with terrific ideas, she said, "Do I really have to do it?"For her -- and for those of you who have a business -- the answer is yes. Here's... Read More
Yup -- it's hot and sticky and you don't feel like doing much of anything -- let alone working on publicity for your business.But the summer months can actually be a great time to get publicity. Think about it. In these lazy days of summer, chances are your competitors have... Read More
OK, as a manager, your goal is to show a profit for your business unit, or meet certain expectations of your association membership, or achieve your non-profit's operating objective. In each case, you'll need public relations activity that creates behavior change among your key outside audiences. Behavior change that leads... Read More
To many marketers, the press release is something of a "one sizefits all" proposition. You want to get media coverage, you knockout a press release, send it to some journalists and sit back andwait. Of course, smart Publicity Insiders already know that's aprescription for failure. You know that your press... Read More
I often begin my media training sessions by asking members of the audience to raise their hands if they've been interviewed by the media. Almost all of the hands in the room go up. I then ask them to keep their hands up if they've ever been misquoted. Not only... Read More
You've probably noticed, if you live on this planet, that we live in a media-driven world.You may have mixed feelings, personally or philosophically, about this. But it's a fact of modern life. And in at least one very important way, it's good news.This is how:Living in a media-driven world is... Read More
Do it by restructuring your business, non-profit or association public relations program so that it delivers the stakeholder behavior changes you want. Changes that lead directly to achieving your objectives.A good first step is to base the restructure on a reality like this: People act on their own perception of... Read More
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Well, autumn is upon us and with the onset of... Read More
It's a phrase I hear over and over again from... Read More
I am often asked by clients to target USA Today... Read More
For those business, non-profit and association managers committed to PR... Read More
The right kind of PR, that is, the kind that... Read More
More than half of America skips the Super Bowl, the... Read More
I mean public relations that presumes from the get-go that... Read More
It is virtually impossible to succeed professionally and personally without... Read More
In this great country of ours, there are basically three... Read More
Say, from tactics like special events, brochures and press releases... Read More
Something that results in your most important outside audiences doing... Read More
Sometimes a phone call isn't intimate or long enough to... Read More
As eyes look forward to a new business year, many... Read More
Yes, that's what public relations really is when it tracks... Read More
?makes the rules, of course.But when the gold takes the... Read More
Here's the point: people act on their own perception of... Read More
"Advertising is what you pay for. Publicity is what you... Read More
Without a solid, well-designed foundation, few buildings successfully withstand the... Read More
It could, but what if it doesn't?Will you be prepared?Will... Read More
How do press releases or interest stories have an effect... Read More
While awaiting economic recovery, business needs to attract the attention... Read More
There's good news for public relations execs, marketing professionals and... Read More
It's hard to imagine a reporter working today who doesn't... Read More
Sometimes there seems to be no client news worthy of... Read More
They know they had better do something positive about those... Read More
PRESIDENT BUSH TELLS A STORYOn March 18, 2005, President Bush... Read More
Effective Media Relations Tips - What To Do After The... Read More
Public relations is all about credibility and trustworthiness. If you... Read More
It sounds too simple to be true, but it really... Read More
Before you even think about writing a press release, there... Read More
I address this article to businesses, associations, non-profits and public... Read More
I heard a speaker recently who was talking about how... Read More
If your key ? that's KEY ? outside audiences don't... Read More


Effective Media Relations Tips - What To Do After The... Read More
In my travels around the country while building my business... Read More
Non-news professionals often have a hard time understanding why their... Read More
There are all kinds of smart moves professionals can make... Read More
Media interviews are an important part of an overall public... Read More
It used to be that all you had to do... Read More
As a business, non-profit or association manager, do you see... Read More
When, as a business, non-profit or association manager, you are... Read More
In the 'Age of Scepticism' gaining media coverage is one... Read More
Managers, please take a minute and read two sentences: People... Read More
You thought of it, you researched it, you wrote it.... Read More
For many of us, the word quality is closely related... Read More
Maybe it played for Kevin Costner in "Field of Dreams,"... Read More
The real public relations geniuses might be managers. You know,... Read More
What is bad PR?Well, if you're a business, non-profit or... Read More
WHITE NOISEA client recently told me about a fascinating new... Read More
NOTE: Brad Phillips was a Producer for CNN's The Capital... Read More
Do you have a great idea for a story, but... Read More
I often begin my media training sessions by asking members... Read More
Because good public relations can alter individual perception and lead... Read More
You are getting a good deal when you accept the... Read More
How to write a press release that generates free publicity... Read More
Media management has become one of the strategic tools for... Read More
Andrew Bogut, the Australian basketballer is now officially in the... Read More
1) Package your story. Two critical elements will help you... Read More
If you have had any experience in public relations or... Read More
Attention: Who Else Wants To Get Publicity Whenever You Want... Read More
An effort built around a string of print and broadcast... Read More
Only two media in Spanish speaking countries offer RSS: the... Read More
The call came into my office and the voice on... Read More
Being invited to appear on radio and television used to... Read More
School BusesWhen approaching a school bus: Slow down; If the... Read More
Some financial planners think that they shouldn't share their top... Read More
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