The most valuable assets of a 20th century company were its production equipment. The most valuable assets of a 21st century organization ? will be its knowledge, workers and their productivity. -Peter DruckerPeter Drucker is a respected author and opinion leader (he invented the process of "management by business objectives")... Read More
This article is for those of you who coach or mentor. Does this sound familiar? "Can't I just try to mail or email, do I really have to call" "I was thinking I could wait to get business cards" "I wanted to be successful first, before I start to market... Read More
Most of us find coaching employees to be an effective, even enjoyable, approach to leadership and management. Coaching provides a way to help team members grow and develop, while achieving business objectives. But occasionally, we encounter a team member who has an excuse for every situation. How can we help... Read More
In ancient times, a King had a boulder placed on a roadway. Then he hid himself and watched to see if anyone would remove the huge rock. Some of the king's wealthiest merchants and courtiers came by and simply walked around it. Many loudly blamed the King for not keeping... Read More
What are you thinking - right now? 'I'm reading your article!' you say. Well, take a little bit of a closer look. What's spinning in the back of your mind? Is it that big deadline that's looming at the end of the week? Or how you're going to deal with... Read More
I've been through a couple of checklists in the past few days, and it's reaffirmed my faith in their effectiveness as a communication tool.Now, there are at least a couple of ways we can look at checklists in a communication context. First, in the strategic sense, and second in the... Read More
How many people do you know who, in January, enthusiastically name their resolution for the year yet somehow neglect to follow through with it a few weeks or months later? Forget making New Year's resolutions. They rarely work because they are often based on "shoulds" versus the bigger picture of... Read More
The scenario?The company has decided it needs to eliminate costs. Hundreds of jobs are on the line. The executives of each division have been directed to cut costs by 35%. The tension throughout the company is so thick you can cut it with a knife. You know some departments will... Read More
What does this word really mean anyway? According to Webster's Collegiate Dictionary, 10th Edition, discipline, as a noun, is defined primarily as punishment. My, but that has a harsh ring to it. An alternate definition is self-control. Well, that's a little closer to my idea. I submit that discipline, as... Read More
In the 1950s Abraham Maslow published a book entitled " Motivation and Personality" in which he outlided his now famous Hierarchy of Needs. Over the years since its publication Maslow's work has gained wide acceptance as a tool in understanding human motivation. It has been used in areas as diverse... Read More
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I show my clients a way to answer the question,... Read More
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