When you think about ways to gain repeat business from your customers, you probably turn your thoughts to marketing efforts such as advertising, public relations and other means that will allow you to repeatedly be seen. However, without one particular element included in your plan, your efforts to entice customers... Read More
Steps - it is unrealistic for most salespeople to expect to make a sale in a single step. Most sales don't end after a single phone call. If you're selling a complex product or service you won't get the order after a single face-to-face sales call. There are a number... Read More
Do you know why your customer won't buy? You've given her the best price, possibly even the best options. Yet she fidgets. Maybe, maybe not, she ponders.You stand by the wayside and sweat, praying the sale will go through. Then almost inexplicably, it slips out of your hands, and you... Read More
As a result of providing marketing consulting, training and coaching to a variety of individuals and industries over the years, I have come to recognize that people generally approach the business building process in one of two ways. Everyone tends to be what I identify as either Cultivators or Harvesters.... Read More
"Open-source" is typically found in the Information Technology area as a way to provide an open standard and framework for building software projects. The major benefit of "open source" to software programmers has been dramatic. "Source code" is defined as the inner working and competitive advantage of operating systems and... Read More
Sales is all about negotiating. You are negotiating from the first word out of your lips on a cold call, to the moment that you touch the contract with your customer's wet signature on it. Whenever you are listening to a prospect tell you about something that they want or... Read More
If Chicken Little were alive today he wouldn't be running around forewarning us of the sky that was about to fall. He'd be too preoccupied alerting everyone about another potential disaster - which may in the end prove to be just as erroneous as his first prediction. Nevertheless, if the... Read More
I know, don't groan. You have to do them if you want to get properties and make money. Believe me, I used to hate cold calling. For those of you that have read our book, "Who Makes It Happen: Back On The Road To Success With Creative Real Estate", remember... Read More
Have you ever met with, or talked to a prospect that wasn't ready to buy what you had to offer? What did you do with that prospects? Most sales gurus of the 1980's and 90's wrote books that told you to move on to the next prospect who is ready... Read More
Selling--a word that strikes terror in writers and professionals. We love to write. We love our work. We love to speak. We hate to SELL. Our print and eBooks may go unread because we don't get the word out. Our products and services don't sell because we don't include... Read More
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They say if you wait long enough, a style you... Read More
After reading and researching thousands of books, articles and other... Read More
* Are you sending e-mails to prospects instead of calling... Read More
We all know that you can't earn your commission until... Read More
Not all mannequins are made to look like full-grown adults.... Read More
Many participants in my programs ask how to deal with... Read More
There are many ways to sell and have fun doing... Read More
Any company that relies on selling a product or service... Read More
You can have your cake and eat it.What is it... Read More
No matter how big or small your business is and... Read More
Telephone canvassing, or cold calling, is the practice of sitting... Read More
"Sales Letter"... that's your web site's sales page. The page... Read More
Authors/publishers are great at getting their books written. Entrepreneurs know... Read More
An attractive woman has a decided advantage as sales representative... Read More
Can you close a sale in just seven seconds? If... Read More
If you need to hold a fundraiser and don't know... Read More
The headline that appears over the salutation in a fundraising... Read More
Who among us is not already up to here with... Read More
First, recognize that motivation is an inside job. The word... Read More
This is an important and potentially profitable piece of advice.... Read More
The best of all worlds is to have a product... Read More
If you are in the mortgage business, the very first... Read More
I just bought six square pieces of spongy fabric for... Read More
The sales letter you can't put down?the advertising copy that... Read More
Always give a reason for the sale for credibility. 1.... Read More
In the course of my career, I've had to deal... Read More
Everyone wants the best possible value in every transaction, but... Read More
Have you ever shopped at Walmart and thought... I need... Read More
Back in the days when I sold for CTV and... Read More
Make no mistake that emotions are the driving force behind... Read More
Can you say who you are and what you do... Read More
So the other day I'm watching the movie The Matrix,... Read More
Alexander Graham Bell once said, "When one door closes another... Read More


People ask me, "What should I charge?"I say, "Ask your... Read More
Remember those school exercises that started "Compare and contrast....yada yada... Read More
If you live in England then you will already be... Read More
Do you clam up on the telephone? An advertising rep... Read More
Everywhere I turn, I'm being asked to weigh in on... Read More
Yesterday I received a call from a financial planner named... Read More
Does your Sales Pipeline leak? If you answered no, you... Read More
In some situations, attempting to intimidate the other person will... Read More
I wonder when we decided to become a sales person.... Read More
Some of the best sales people I have ever met,... Read More
Sales is a critical part of any business, including non-profits.... Read More
After our first half-hour telephone coaching session, when asked what... Read More
Consulting Vs Selling, How we can make sales by not... Read More
There's a direct correlation between sales experience and prejudging. The... Read More
Last issue we talked about what motivates people to buy... Read More
Special Requirements for Reprint: we ask only that you include... Read More
Once you have added a new customer to your book... Read More
HANDLING OBJECTIONSSales presentation is not always going to be plain... Read More
I learned something very interesting this week. Thankfully, what I... Read More
Any time a clothing store opens or expands, they must... Read More
THE 7 KEYS TO GETTING MORE CLIENTS THAN YOU CAN... Read More
A conversation: The Salesperson: "I don't cold call-I want to... Read More
Anyone that works in sales knows just how important it... Read More
Testimonials are all-important to sell anything. You may already have... Read More
A reader recently asked me the following: "I enjoyed the... Read More
Have you ever wondered why some people use long sales... Read More
Robert Louis Stevenson said 'Everything in Life is Selling' and... Read More
"THE ANSWERS (1 - 5) ARE HERE!!!"Question 1) List the... Read More
There are many fund raising ideas on the market today... Read More
I've been training in countries outside the U.S. recently, and... Read More
Will you do just about anything, including sending out hundreds... Read More
Many stores on a budget choose to buy a used... Read More
Everyone wants the best possible value in every transaction, but... Read More
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