Know your customer, know your customer, know your customer. Three very important rules of business. But let me ask you this: How well do your customers know YOU?Sam Walton, founder of Wal-Mart, asked himself this important question several decades ago. His answer: employee nametags. So, he rolled out an initiative... Read More
My husband and I tried an experiment one night. We were invited to a dinner party with three other couples we didn't know. What we did know is that we were all around the same age. We also knew what we were having for dinner. The purpose of the dinner... Read More
With at least 60% of job-seekers finding employment through networking, it's no wonder that people are turning to their colleagues and acquaintances for advice and help in finding employment. The old adage, "It's not what you know, but who you know" rings true when it comes to sources of labor... Read More
Let's test your knowledge on networking:1)The best definition of networking is: a) Schmoozing at meetings and events b) The solicitation of funds c) Building and maintaining mutually beneficial relationships d) Marketing and selling your products and services to everyone in the room so you can meet your sales... Read More
Commandment 1LoveWhen we choose to simply love, our giving and receiving becomes unconditional. We can listen and not be caught up in the vicious cycle of judgment.We can also watch people and suspend judgment because we are learning to understand that our perception of an individual's behavior does not make... Read More
"Hey Scott, would you like to go to a Bad Sweater Party this weekend?""A what party?!" I said."A Bad Sweater Party. Wait a minute?you mean to tell me you've never been to a Bad Sweater Party before?" asked Amber."Guess not," I admitted.A Bad Sweater Party is exactly what you think... Read More
Networking is a great way to meet people in a "non-selling" setting. So, don't sell. Meet and greet. Ask people about their businesses. Be friendly and relaxed. Enjoy yourself. Get to know people. Above all, do not sell.If and when someone appears to meet your target criteria, ask for their... Read More
I bet you have not thought about it much, but there are many ways you can help your customers in their daily lives. If you have a customer who just got laid off from their job, tell them you will be glad to take a few of their resumes and... Read More
The most successful organizations have good communication skills. Survey after survey bears this out. Poor communication skills are often cited in employee surveys as a reason for poor morale and performance.Having been in the business of building organizational communication skills for more than 25 years, I've seen firsthand the positive... Read More
One of the best ways to get business is through networking. That's what the majority of people I speak to tell me. So what is networking, what makes it so invaluable to its supporters and how can you maximise your networking time.My definition of networking is"Creating mutually beneficial relationships with... Read More
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Ah, the personal touch that continues to make a big... Read More
You approach a stranger at an association meeting or industry... Read More
Generating new business leads is critical in your success, no... Read More
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