Few businesses keep tabs on competitors, yet such knowledge can give you a distinctive competitive edge. Building a file on them, looking at everything from the customer's viewpoint and asking suppliers and employees what they know about them can be worthwhile. Keeping a jump ahead of the competition means knowing... Read More
Targeting is the process of selecting high potential customer accounts to receive intense sales focus. Goal setting translates that high potential into achievable numeric objectives, i.e. revenue and margin growth.Each Territory Manager should select a predetermined number of Target Growth Accounts (TGA). Creating focus on this group of selected accounts... Read More
To put it mildly most companies sales forecasting just isn't delivering, a staggering 90% of the deals do not close as forecasted even when the close probability is 75% or over. Even more astonishing is that 54% of forecasted deals are lost to competitors or to a no decision.This is... Read More
Generous Donor RefusedPicture this. You are a fund development director for a respectable school at a well-known state university. Someone calls and says they wish to donate $25,000 for a special scholarship fund in honor of her deceased brother, an alumnus of the school. What would you say? If you... Read More
This month I want to share a success from a friend and customer of mine. You'll find in this story two important sales tactics for beating your competition. From Chris Chalmers of Quova Inc: "We sell a commodity product (geographic data) that is available from a variety of competitors and... Read More
While there's no easy answer to this question, there are a few basic points, known as the Training Discrepancy Model, which illustrate key areas that must be targeted for your company's training investment to be 100% effective.First, think of a triangle. The points of the triangle will be Skills, Individual... Read More
Exactly what is CRMThe idea itself is nothing new; its roots have been around since trading began. The principle of looking after your customers so that they come back regularly is, after all, merely the basis of good trading. In an increasingly competitive commercial world however, strong customer relationships take... Read More
Trust.One word.One very powerful word that can increase both first time and repeat sales to an unlimited degree.Trust.What is it? Why is it so important? How do you get it?Confidence in you from your cutomers, builds relationships and as a result, more sales, and through excellent customer service.That's the short... Read More
One marketing technique may work wonders for someone, but that doesn't guarantee that it'll do the same for you. The only way to really know what works for YOUR products and YOUR target audience is to experiment. Testing and experimentation are crucial to increasing your profits.1. Try using the occasional... Read More
In the last issue I shared with you a technique for getting permission to follow up with people who have seen you speak on stage. This was just one example of a tactic for filling your pipeline.In these next two issues we'll look at one of our favourite and most... Read More
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In 2000 a computer distributor hired me to help them... Read More
A number of sales "Gurus" have promoted the theory that... Read More
One of the major issues that arises in managing a... Read More
Many people today simply prefer the convenience of paying by... Read More
Do you want to make more money?Yes, I guess that... Read More
It is very easy to fall into a trap with... Read More
Q. What's the single, biggest change exhibitors can make to... Read More
The American Business Journals produces a Book of Lists each... Read More
One marketing technique may work wonders for someone, but that... Read More
While there's no easy answer to this question, there are... Read More
1. LOOKING for a "quick fix" to close more sales... Read More
There are four primary activities that successful salespeople engage in... Read More
Workplace ConflictConflict is an inevitable part of business life and... Read More
There's a new year beginning now - the school year.... Read More
Sales managers are an interesting breed, effective sales managers are... Read More
Because of corporate downsizing, many people have been laid-off or... Read More
I recently attended the monthly Italian language Meetup here in... Read More
Your ability to write an effective and persuasive business proposal... Read More
TIME, MONEY, HASSLE - You can make a sale on... Read More
The elements involved in building a sales force, especially one... Read More
I just got off the phone with Susan. She is... Read More
Another key reason why companies suffer from 80/20 performance is... Read More
A Highly Conscious Approach To Business Management. For more on... Read More
Standard metrics and KPI's (Key Performance Indicators) are created usually... Read More
What are you and your company's services and products worth... Read More
This article may be reprinted in its entirety with express... Read More
Where is our success? Although there have been improvements, over... Read More
You've heard this before: There were four people named Everybody,... Read More
I remember moving my family to Argentina as Vice President... Read More
In part two we will discuss overcoming objections, which credit... Read More
I recall a heated discussion with a sales director some... Read More
While heading home at day's end, you begin reflecting on... Read More
Many sales meetings are boring and a waste of salespeople's... Read More
Compounding the problem are two myths regarding measures of competency... Read More
The elements involved in building a sales force, especially one... Read More
Design and Implementation of a new Sales & Marketing campaign... Read More
Question: What do the following have in common?- I spend... Read More
This month I want to share a success from a... Read More
What are you and your company's services and products worth... Read More
Microsoft has used this online sales secret to become a... Read More
Trust.One word.One very powerful word that can increase both first... Read More
For many years as a sales manager, I would only... Read More
In the last issue I shared with you a technique... Read More
This week's article is my response to a question by... Read More
You've heard this before: There were four people named Everybody,... Read More
Imagine you run a pizza parlour. You have all these... Read More
Recently I stumbled across some notes that I had kept... Read More
YIPPEE! Kendra won, or should I say, "She was hired,"... Read More
Do you want to make more money?Yes, I guess that... Read More
It is very easy to fall into a trap with... Read More
"We're in the relationship business?...airplanes are what we use to... Read More
Sales managers frequently approach me for advice on how to... Read More
Things to watch out for when selling your product in... Read More
To put it mildly most companies sales forecasting just isn't... Read More
There's a new year beginning now - the school year.... Read More
While there's no easy answer to this question, there are... Read More
Bill Borders stepped up onto the podium. He had just... Read More
Do you need help overcoming sales objections? Do you sell... Read More
Every dollar you discount is a dollar of pure profit... Read More
Is lack of sales results, more sales training costs, months... Read More
The temptation to use straight (100%) commission plans never goes... Read More
Snowflakes are beautiful!For the Winter Holiday sales season handcrafted snowflakes... Read More
Seminars and events have always been implemented as a holistic... Read More
A Highly Conscious Approach To Business Management. For more on... Read More
Business can be like war sometimes.You may have to fight... Read More
Your sales are down and leads are rare. The phone's... Read More
Sales Management |