Selling. Cold calls, introductions, interviews, appointments, proposals, referrals, call cycles, building rapport, listening, asking for the order, overcoming objections, closing the sale, and rejection. There's a lot to know about the business of selling. No wonder many people are a bit overwhelmed when they are asked to do it.And it's... Read More
I have received a number of requests for advice from salespeople and sales managers that sell "commodity" products and services. When I refer to commodities, I don't just mean pork bellies or frozen concentrated orange juice. A commodity is any product or service where the target prospect is likely to... Read More
Last week I got a call from Jose, who was looking for help improving his ads. He'd been running the same ad in four local papers for two months and only gotten one response. He was understandably frustrated. With more than a dozen very satisfied clients, he knows that the... Read More
Everybody thinks that the businesses will slow down a bit in holiday seasons. Ofcourse everybody thinks that people don't want to start new ventures in holidays too.But that is not true. People do spend money... a lot in holidays. On gift items, special discount goods, coupons etc.The only thing is... Read More
There are four primary activities that successful salespeople engage in on an ongoing basis. These are Prospecting (45% of time), Presenting (20%), Product Knowledge/Malleability (20%), and Professional and Personal Development (15%)Recently we were presenting this information in a workshop on Prospect Management, when one of the participants raised his hand... Read More
Recently I stumbled across some notes that I had kept from a project I had been involved in which involved looking at manager behaviours. The aim of this project was to identify "preferred behaviours" in sales managers when they were working closely with their sales representatives. The outputs were interesting... Read More
Business executives and sales managers frequently bemoan "80/20" performance on their sales teams, where approximately 80 percent of sales are produced by approximately 20 percent of salespeople. Why do salespeople perform so differently? What is it about top sales performers that enables them to achieve such vastly superior results?Certainly there... Read More
It's a fact - the online world dies down in the summer time. Kids are out of school, families are on vacation, there's fairs to attend to, and many are just spending too much time outside to be online. For those that market mostly online, the summer months could be... Read More
Are you dog tired because of the way you manage your sales team? Many managers tell me that they cannot see a way out of traditional sales management methods that keep them working like dogs, including focusing strictly on revenue goals, staying late, traveling up to three weeks a month,... Read More
So you have a boss who dumps all over you the moment things go wrong, but never seems to notice when things go right. Ouch.Jamie is a hard-working, cheery, full-of-ideas kind of manager. She leads two high-functioning teams who support each other very well. So why does Jamie come to... Read More
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I just finished a phone call with a potential client... Read More
I have received a number of requests for advice from... Read More
This month I want to share a success from a... Read More
Your sales are down and leads are rare. The phone's... Read More
In the last issue I shared with you a technique... Read More
One of the major issues that arises in managing a... Read More
The best way to get a new customer is to... Read More
The objective of an incentive is to incite action within... Read More
Targeting is the process of selecting high potential customer accounts... Read More
Generous Donor RefusedPicture this. You are a fund development director... Read More
How you prioritize your sales territory management activities depends upon... Read More
Are you involved in projects that seem to go nowhere... Read More
The temptation to use straight (100%) commission plans never goes... Read More
You're a small company with a good product. You are... Read More
As you are reading this sales article, read very carefully.... Read More
Do you know anyone who regularly wins bids? Or can... Read More
Everybody thinks that the businesses will slow down a bit... Read More
We all agree one of the most important parts of... Read More
Are your people consistently following your procedures? Each year, organizations... Read More
Leadership, like class, is hard to define, but easy to... Read More
One of the most asked questions I get is how... Read More
Help your organization grow by assessing the right indicators in... Read More
A recent study of 2,663 sales organizations by Think Training,... Read More
I recently attended the monthly Italian language Meetup here in... Read More
Trust.One word.One very powerful word that can increase both first... Read More
In today's competitive environment, every organization is trying to improve... Read More
I have searched for a new way to increase the... Read More
What does it mean to be an "effective executive"? Well... Read More
A Highly Conscious Approach To Business Management. For more on... Read More
Standard metrics and KPI's (Key Performance Indicators) are created usually... Read More
That we live in a time of relentless and pervasive... Read More
Inspiration and Management from Within ? Part 2.The more you... Read More
Be clear about where you are now. Audit your strengths... Read More
I recall a heated discussion with a sales director some... Read More
Things to watch out for when selling your product in... Read More
TIME, MONEY, HASSLE - You can make a sale on... Read More
In today's 24/7 driven business word, accountability is becoming a... Read More
Twiddling your thumbs and waiting for some business to come... Read More
Where is our success? Although there have been improvements, over... Read More
Business executives and sales managers frequently bemoan "80/20" performance on... Read More
We all agree one of the most important parts of... Read More
Is lack of sales results, more sales training costs, months... Read More
Inspiration and Management from Within ? Part 2.The more you... Read More
Do you know anyone who regularly wins bids? Or can... Read More
Compounding the problem are two myths regarding measures of competency... Read More
Are you dog tired because of the way you manage... Read More
Sex, Drugs & Rock-n-RollHere's the Scenario...You're at a trade show.... Read More
In a small midwestern town, the local high school of... Read More
I recently began doing training in the banking industry. Across... Read More
"We're in the relationship business?...airplanes are what we use to... Read More
While there's no easy answer to this question, there are... Read More
Snowflakes are beautiful!For the Winter Holiday sales season handcrafted snowflakes... Read More
When your product is market ready and has a good... Read More
Sales managers frequently approach me for advice on how to... Read More
A Highly Conscious Approach To Business Management. For more on... Read More
I just got off the phone with Susan. She is... Read More
The temptation to use straight (100%) commission plans never goes... Read More
Money is the only thing that motivates a salesperson, right?... Read More
Imagine increasing your business earnings by 30, 40, or 50%.... Read More
Many people today simply prefer the convenience of paying by... Read More
Bill Borders stepped up onto the podium. He had just... Read More
Of the many mistakes small business owners make, a big... Read More
There's a new year beginning now - the school year.... Read More
Does the competition drive you crazy? Are they relentless about... Read More
This month I want to share a success from a... Read More
This article may be reprinted in its entirety with express... Read More
Sales Management |