I recently found myself suffering from a lousy cold; all the coughing, snuffling and sneezing symptoms which send other people running for cover.
I also found myself apologising to people I'd come into contact with - "You must excuse me, I'm suffering from the cold" would be my obvious statement.
However, instead of any sympathy all I heard was - "Oh, I've got it too and my whole family's had it and it's a whole lot worse than yours!" Okay, so they didn't exactly say the last bit but that seemed to be the underlying message.
This response isn't the best for people who want to be good at "selling themselves." To be a first class salesperson or a successful manager or just a good communicator, you need to be good at selling yourself and building rapport.
So when someone says - "You must excuse me, I'm suffering from the cold," it's far better to say something like - "I'm sorry to hear that, it can be a real pain having the cold."
Similarly, when some tells you about a holiday they've just had or about to take, don't say - "Me too, I've been there, it's great."
Far better to say something like - "That sounds fantastic, I'm sure you'll have a great time!" Ask questions about the holiday and how they enjoyed it. You could then go on to tell them about how much you enjoyed it when you were there but quickly get back to talking about their experience.
Selling yourself (or anything else) isn't about talking about you or what you do; it's about listening and understanding the other person's situation. So if you want to be INTERESTING then be INTERESTED!
Discover how you can generate more business without having to cold call! Alan Fairweather is the author of "How to get More Sales without Selling" This book is packed with practical things that you can do to ? get customers to come to you. Click here now http://www.howtogetmoresales.com
http://www.alanfairweather.com
We all make mistakes and some salespeople seem to make... Read More
Too many sales letters are shaped into paper airplanes and... Read More
I arrive with about 350 other guys. We smile at... Read More
How did you do this past year on your sales... Read More
During the introduction of the "Stop Selling!" philosophy, we typically... Read More
During the late 1980's I was a field sales representative... Read More
Keeping up with what words are in and out isn't... Read More
A sales manager who reads this newsletter regularly suggested the... Read More
These are the top 7 safety tips that criminals don't... Read More
Here are 4 easy ways you can boost your sales... Read More
We are each responsible for our own success - or... Read More
Losing a sale can be disheartening, especially if you lose... Read More
Let's be realistic nobody really wants to be labeled a... Read More
Here is a question I recently received from a young... Read More
In sales we do tend to become focused upon our... Read More
If you're a business person you want to sell your... Read More
Want to increase sales within your company? It's not as... Read More
I saw something in town the other day that just... Read More
When I researched the field of using personality inventories to... Read More
A lot is written and talked about in regard to... Read More
I would like you to begin thinking of mailboxes in... Read More
Maybe everything you need to know you can learn from... Read More
I worked for years as a mortgage loan officer. During... Read More
What was the quickest rejection you ever got? 2 minutes... Read More
Are you worried about whom you'll sell today so you... Read More
I'm about to challenge your belief system, or at least... Read More
The purpose of any business is to bring in customers,... Read More
An area many businesses fail to recognise as a way... Read More
A myth can best be described as somebody or something... Read More
In my dreams, I envision being the marketing consultant equivalent... Read More
Some years ago I read and interesting story that illustrated... Read More
One of the best projects to undertake as an online... Read More
In our culture it is basically un-American for a prospective... Read More
The quickest way to increase sales is to make things... Read More
"I recommend the 5.8 GHz Digital Phone, because it suits... Read More
How well do you handle objections?The fact is, most people... Read More
Using cartoons can help brand your marketing and drive home... Read More
1. Sell an inexpensive product to sell an expensive product.... Read More
You must be able to coordinate your sales talk to... Read More
Just because your business is based in your home that... Read More
Assumptions can kill a sale. In my sales training workshops,... Read More
1. Be on time. In fact, arrive a few minutes... Read More
This issue's topic on sales prospects comes in response to... Read More
Are you worried about whom you'll sell today so you... Read More
It has been said that a customer makes a decision... Read More
A lot is written and talked about in regard to... Read More
Three year old Kara was throwing a tantrum. She didn't... Read More
Three year old Kara was throwing a tantrum. She didn't... Read More
Maybe everything you need to know you can learn from... Read More
As Financial Services Sales Professional you need to build trust... Read More
1. Negotiate with e-zine publishers to get free or discounted... Read More
Over the decades that I've been involved in sales, I've... Read More
We all make mistakes when selling our product or service.... Read More
Seems almost every situation in our lives is centered on... Read More
Recently, right before I was about to deliver a motivational... Read More
What do we mean by a consultative approach?When you hear... Read More
1. They talk instead of LISTEN. Too many salespeople monopolize... Read More
1. Dependability was chosen as the most important.2. Integrity was... Read More
When Thomas Edison's light bulb finally burned for 45 straight... Read More
From surveys and experience, we've noticed many setting excellent goals... Read More
Performance and motivation are like chocolate & peanut butter; the... Read More
Almost every book, manual, workshop or tape series teaching selling... Read More
Most people don't realize how powerful a negotiating tool silence... Read More
Friends buy from friends. Why? Because people trust that their... Read More
If a store had a great discount in the middle... Read More
Three times I have revisited Turkey after living in the... Read More
Sales Training |