There is one important point that is often missed in the discussion of Coaching Skills: Effective coaching is a great deal more than just problem solving. Many people misinterpret coaching as only a corrective process aimed at specific error and deficiencies of an individual. Actually, the use of coaching skills doesn't always have to be driven by problems. Challenges, opportunities, and obstacles that transcend any one member of the organization can be the motivating force. This type of coaching is very exciting to do. It is less personalized in nature and therefore not as stressful or tense. Although it does require certain skills, mindset, and approaches used in problem solving, it can be applied to positive coaching, which is designed to empower employees to go farther and contribute in new ways.
We have found it hard to motivate some leaders to take responsibility for positive coaching seriously. Many leaders tell us, "I don't have any problems with my employees. They are all good people, they work hard and pull their own weight, and frankly I can't think of a thing I would change or talk to them about."
If I had a dollar for every time I have heard this comment, I would be basking in the sun on an exotic beach rather than writing this article. Managers think they are "off the hook" because they see nothing to change, correct, or improve upon. They couldn't be further from the truth. In reality, these fortunate leaders need to be as active in their coaching role as in the leader who is beset with enormous problems. In fact, wise leaders are extremely active when things are going well. They coach and confer with employee on how to maintain and sustain the current state of affairs or develop strategies on how to move closer to their visions and values. In short, good leaders are not satisfied with acceptable performance.
Leaders cannot be silent. To achieve the full potential and maximize employee contributions, leaders need some restless dissatisfaction with the status quo, to encourage others to reach new heights. Whatever leaders and their units achieve will be the product of the behavior of those who work for them.
The fact of the matter is organizations are downsizing. There are fewer promotional opportunities and more career plateaus with increasing numbers of professional employees. Still many organizations have many good performers with no specific performance problems. These are all realities of modern organization life that contributes to the need for positive coaching skills. Since problem-solving coaching sessions produce a certain amount of stress, it is easy to think that most of the manager's time will be spent in this type of session. This is not necessarily the case at all.
To put the two types of session into proper perspective, we believe effective mangers will spend 75% of their coaching time in positives session. The reason we emphasize the problem-solving session in our writing and coaching skills workshop is because this area is more challenging, confronting, and will tax the leader's skills and patience heavily.
Steven J. Stowell, PhD is the co-founder of the Center for Management and Organization Effectiveness.
To learn more about the 25 years of research CMOE has conducted around coaching skills, or to learn more about our books and program, contact our Regional Manager at (801) 569-3444.
This story is being offered in response to a request... Read More
What is it like to be on the receiving end... Read More
Have you ever noticed geese flying overhead, whether that be... Read More
I think that we're all probably familiar with the fairground... Read More
Most types of psychotherapy involve exploring feelings, being validated, finding... Read More
We all know the power of a scope if you... Read More
Imagine for a moment one of those nights when you... Read More
The other day I was late for something. Not very... Read More
When you read books on personal development and articles about... Read More
Organizations are finally creating cultures that support a work and... Read More
What do you do when fear shows up? Do you... Read More
Nobody will stop you in the hallway at work to... Read More
What does this word really mean anyway? According to Webster's... Read More
Athletes the world over have coaches. Yet, workers whose very... Read More
There are 2 key skills that coaches need to be... Read More
So it's time for a change. You've taken that hard... Read More
During a recent coaching session with Mark, I was briefly... Read More
For a self help book to work, we have to... Read More
Managing cash flow is every small business owner's most important... Read More
Some time ago I attended a birthday party and met... Read More
The book Feel The Fear And Do It Anyway by... Read More
Coaching is a hot trend at a growing number of... Read More
I hope you are sitting down as you read this!... Read More
IntroductionEvery one of us came to the planet to figure... Read More
When a conversation is not working out there is the... Read More
Judging by the extraordinarily positive reader response to Po Bronson's... Read More
Sound familiar? If you want to manage anger, the only... Read More
Ellen was brought up to be invisible. She was taught... Read More
No matter how wonderful you are sometimes other people will... Read More
As the title states, "Become an Information Filter and a... Read More
Technically, there are two types of grief groups. Informational and... Read More
The promises of THE AMERICAN DREAM (to have it all... Read More
Many people who come to my office say they have... Read More
It's a well-known fact that electrons and atoms move at... Read More
Michael was raised in a home where anger was used... Read More
Good posture is seen to have many advantages. From an... Read More
1. Do not believe everything you hear!With close friends and... Read More
An awful lot of fantastic coaching has been coming out... Read More
Having excellent persuasion skills is one of the most important... Read More
Often our clients refer someone to us for Executive Coaching... Read More
Teachers enter the profession with the desire to help others,... Read More
The other day I was having a interesting conversation with... Read More
I talk and write a lot about Life Design ?... Read More
Taking control of your life is getting in touch with... Read More
How many more servings of the daytime self-help salad will... Read More
The war, taxes, the economy, increased health problems, crime on... Read More
When Do We Usually Feel Guilty? When:We're not feeling ok... Read More
Do you feel you are in charge of your life... Read More
One day when I was in school, many years ago,... Read More
He was just a teenager, but he was already displaying... Read More
When you read books on personal development and articles about... Read More
The other day I decided to skip cooking dinner and... Read More
Every one of us have dreams, desires and goals that... Read More
One of the three basic roles of leadership is the... Read More
Having found a coach you feel comfortable and excited about... Read More
Online counseling may be the latest and greatest improvement in... Read More
Athletes the world over have coaches. Yet, workers whose very... Read More
Executive coaching is an investment for you and your business... Read More
The higher you climb the ladder in this organization, the... Read More
Consider this scenario. A colleague suggests you get a business... Read More
For most of her fifty years, Barbara was at war... Read More
What Is Perfectionism?This is the first of two newsletters that... Read More
I was never much of an athlete growing up. Notoriously... Read More
Along the path from where you are now to millions... Read More
How often do you hear a parental voice in your... Read More
Personal or business coaching has helped thousands change their lives... Read More
Coaching |