The Importance of Interpersonal Communcation Skills

Interpersonal Communications is the transmission of information from one person to another and their understanding of it through the use of common language or symbols. It is a way of interacting and happens always at all times whether you want it to happen or not.

However, just because you transmit a message, it does not presuppose that communication happens. Without both information and understanding on the part of the other person, communication (understanding of your message) does not occur. The efficiency at which you communicate will determine the level of happiness and success in your life.

Most people do not think about or realize how they are communicating to others. It is affected by how you look, body language, attitude, perceptions, understanding the process and understanding the needs of ourselves and others.

It has been stated that the average manager spends 80% of their time communicating in different ways.

These are:

30% speaking
25% listening
15% reading
10% writing

Yet in the average school, reading and writing are considered the most important to teach.

Your client's opinion and relationship with your organization is dependent on your image, which stems from your interaction. Their perception of the quality you give will effect their decision to deal with you. How you interact with others will create an image in their minds, whether you are someone to be trusted and credible or someone not worthy of their time.

A CEO who is seen as aloof and distance can do more harm to a company in time, image and production, than many other aspects. This includes employees. Most employees will treat your customers and clients like you treat them. Is this good news or bad news?

Interpersonal communications happens every where from personal contact, to marketing, advertising, sales, employee interaction, stockholders, employee to supervisors and management, and public relations.

As technology advances, it is imperative to learn, embrace and use effective communication. You need to provide leadership in its growth, for the sake of time, production, growth and credibility. It is also important to realize that communicating through different devices and mediums contains different challenges and considerations.

I was watching the election debates unfold and I noticed that some people were commenting on the fact, that one of the leaders wasn't very good at relating interpersonal messages to the camera. They said in person he has a great personality, yet he was not able to deliver that message to the audience. This in turn had an affect on his campaign and the results at the polling stations.

More and more I am having people tell me how there is an increasing amount of misunderstandings from email sent by co-workers and other staff members. It has created hard feelings and turmoil where none was meant to happen. By learning the process of communication, these types of challenges can be greatly reduced or possibly eliminated.

Communicating with each other at all levels is core to having a competitive advantage in business.

"The English empiricist philosopher John Locke, in his Essay Concerning Human Understanding (1690), famously articulated this view. According to Locke, words have no natural meanings. The association of words with ideas in the mind is a voluntary act of the individual person"

Why this is important, is because we often relate different words to different meanings, and therefore, decipher the message other than it is intending. This is another reason why clarity and understanding is essential for todays business production and growth.

All the Best!
Maria Boomhower
The Master Communicator

For a free report on "The 7 Secrets to Communication Mastery"
go to: http://www.falconfreedom.com. To read past ezine articles go to: http://www.mariaboomhower.blogspot.com

P. S. If you like what you're reading in this ezine, you'll love the book, "Overcoming Barriers to Communication." It's a manual that helps you overcome the challengers that start with Intrapersonal to Interpersonal and on to Mass Communication. http://www.falconfreedom.com/OB.html

---

Marketing to a Critical Mass

In "Developing a Marketing Plan", we covered the first steps... Read More

It Takes Two - How to Cultivate Profitable Alliances

"Cross promoting with other businesses can give you a significant... Read More

Like Brushing Your Teeth

What do the following things have in common: brushing your... Read More

Top 10 Marketing Pitfalls

Ten Marketing Pitfalls By Stuart ReidIf you want to make... Read More

Make Your Marketing Solve a Problem

You may be engaged in a marketing activities that are... Read More

4 Ways to Get a Prospects Attention Fast

Can you remember the last dozen advertising messages beamed at... Read More

The Lone Wolf is Blind

When Advertising, it's not always better to be the lone... Read More

Marketing is More Than Advertising

Marketing is a business process about which much is written,... Read More

Ten Tips for Creating a Winning Proposal ? Part 1

If you want your business to grow and attract new... Read More

How To Achieve Success With Your Own Money Making Newsletter

Writing and publishing a successful newsletter is perhaps the most... Read More

Getting Personal ? Innovative Marketing for Small Business Owners

The small business marketing strategy you can't afford to miss... Read More

Nine Advance Networking Skills for Seasoned Networkers

A seasoned networker knows the real meaning of networking --... Read More

The Top 10 Ways to Market your Business or Professional Practice Without Advertising

Every business and professional practice MUST be in the public... Read More

Alarming Marketing Trend

One key discipline of successful direct marketing has been to... Read More

Creating Your Future with a Marketing Plan

Almost everyone who dreams of starting their own business is... Read More

The Marshall Plan -- Or, Customer Aftercare: How To Spend Less & Sell More

My wife likes to shop at the local Safeway. Is... Read More

Refresh Your Web Site

So you have a Web site. And so does most... Read More

Marketing Lessons From Apples iPod

Apple Computer just announced that their earnings from the last... Read More

What?s Next? A Guide to Marketing Your New Business

Coming up with an idea, seizing the opportunity, and setting... Read More

Is It Time To Revisit Your Marketing Strategy?

Small & Mid Sized Business owners, have you revisited your... Read More

Make Your E-Mail Signature File WORK for You!

You're probably familiar with e-mail signature (or "sig") files -... Read More

Every Days a Holiday!

You probably know that February 2nd is Groundhog Day. But... Read More

Tradeshow Booth Cures - Living Color

Feng Shui is the Ancient Chinese practice of configuring home... Read More

The Five Most Common Joint Venture Marketing Mistakes To Avoid

Joint Venture marketing has become a highly popular way for... Read More

The Greatest Business Tips are FREE

The best way for someone to hang on to a... Read More

Small Business Pricing Strategies

Think the best way to get more customers is to... Read More

Marketing Tips- Who Are You Competing With?

Before you can market, you need to know who you... Read More

The Marketing Secret Every Child Knows

Little Kids Ask Until They Get What They Want.Mom, Mom,... Read More

Private Practice Marketing: 3 More Secrets I Wish I Knew When I First Started Out

Secret #4 - Get very comfortable asking for paymentOne of... Read More

7 Ways to Evaluate Your Marketing Plan

Business owners often find it difficult to know whether their... Read More

Take It To The Customer

In the past, purchasing ad space was the solution to... Read More

Build Lifelong Networks With Your Own Barter Group

I don't know if you have ever seriously considered bartering.... Read More

Is CRM Technology Living Up To the Hype?

Over the last few years the buzz about CRM (Customer... Read More