I believe that everyone understands that no matter what business you are in- Real Estate, Financial Services, Teaching, Auto Sales any other profession, we are all in the PEOPLE BUSINESS. It's been said that fully 85% of your success in life is directly related to your ability to effectively work with people. So I wanted to pass on a little tip that will make all your dealings with clients or co-workers much more effective.
It's laid out in Dale Carnegie's great book How to Win Friends and Influence People (definitely recommended reading). If you ever asked someone their "favorite subject", you'd hear answers in a few categories. Most individuals we've met will respond with something either in the category of an activity (reading, sports, fishing, etc.) or their relationships (kids, grandkids, etc.) and neither of those are the real answer. The real answer- without exception- is that everyone's favorite subject is THEMSELVES! By default, everyone is much more interested in their own life and their own day than anyone else's- and that's OK. I'm not saying that everyone is or should be totally self-centered. I'm saying that in your dealings with other individuals, you MUST understand and respect this principle. The more you can "put yourself in another person's shoes", the better communicator you'll become. Three tips on how to do it:
1. Master the skill of LISTENING. You have two ears and only one mouth, and great communicators will tell you that that's the proportion they should be used in.
How are your listening skills?
2. Take a SINCERE INTEREST in others. Empathy, compassion, and a real desire to learn about people are some of the most attractive and persuasive qualities you can possess...and they cannot be faked.
3. Remove the words "I" and "me" from most of your communications. When selling, coaching, teaching, or just working with someone, understand that it usually not about you even a little, so don't try and make it that way.
As with any success principle, the art of communicating is a skill that can (and must) be learned if we are going to live to the fullest. I wish you the best on your continuing journey- make it a truly great day!
Roger Seip, co-founder of Freedom Speakers and Trainers, currently trains professionals across the country in memory, goal setting, attitude, time management, and effective communications. His newest program, P.A.C.T., is an intensive one-on-one twelve week personal coaching program designed for those who are serious about their success. Please click here for more information on Roger http://www.deliverfreedom.com/speakers_roge r.html or Freedom Speakers and Trainers www.deliverfreedom.com. Call 888-233-0407 x113 email roger@deliverfreedom.com
|
|
|
|
|
|
|
|
|
|
|


This week's article is my response to a question by... Read More
At 21 years, just out of Business College, I went... Read More
Most people who consider trade show planning think of it... Read More
There are hundreds of books available to teach you how... Read More
Strategies to help produce your brochure, advertisment or direct mail.... Read More
The success of a small business depends upon a steady... Read More
Benefits are what motivate people to purchase from you, right?... Read More
Ever wish that your presentations could be as much fun... Read More
Obtaining merchant status will help to increase your sales. Consumers... Read More
Most consultants I've talked to don't spend any time trying... Read More
How do you respond when an absolute stranger calls, at... Read More
In the work place, the amount of good things that... Read More
Britney Spears has recently caused controversy with suggestions that the... Read More
First, recognize that motivation is an inside job. The word... Read More
You may not realize this, but when if you are... Read More
There are seven major reasons why adults continue their pursuit... Read More
How many of you have a corporate web site? Everybody... Read More
1. Sell your products at a wholesale price to retail... Read More
We all have people whom we find difficult. We don't... Read More
Its official. The news just came out. Yes, we are... Read More
Doing business over meals is a ritual that has existed... Read More
Business owners should be more like doctors.Forget selling and start... Read More
* Are you sending e-mails to prospects instead of calling... Read More
A completed communication consists of a sender and a receiver.... Read More
Prospecting is the engine that propels anyone in sales. Without... Read More
An attractive woman has a decided advantage as sales representative... Read More
Even in this day of websites, many customers want to... Read More
Several weeks ago, I conducted a "Mastering the Cold Call"... Read More
Alexander Graham Bell once said, "When one door closes another... Read More
Imagine you just met someone new. The formalities of names,... Read More
Everywhere I turn, I'm being asked to weigh in on... Read More
After our first half-hour telephone coaching session, when asked what... Read More
You have all seen them,the sales letters that never ends.... Read More


A conversation: The Salesperson: "I don't cold call-I want to... Read More
At-ti-tude, n.One of Webster's dictionaries describes the word attitude as:a... Read More
Many pressure washing companies try to stay away from the... Read More
So, you are taking your products and heading to a... Read More
Imagine being in a crowded concert or bar. All of... Read More
At 21 years, just out of Business College, I went... Read More
Selling your products at shows can be difficult when you... Read More
This week's article is my response to a question by... Read More
There are many tactics and techniques that go into converting... Read More
Sometimes we can all use a friendly reminder to keep... Read More
Psychological Tricks in Selling By Stephen Bucaro In this article,... Read More
Obtaining merchant status will help to increase your sales. Consumers... Read More
Hi, I'd like to discuss the most powerful words you... Read More
Speak to almost any self employed professional and most of... Read More
If you were selling a mansion, and you were selling... Read More
The main reason for buyer resistance and selling stalls boils... Read More
Recently I wanted a new lawn mower as we have... Read More
I really just don't get it.How can so many businesses... Read More
Some of the best sales people I have ever met,... Read More
I am sure you are familiar with the phrase, "I... Read More
Most salespeople I know consider cold calling a dreadful, but... Read More
"Sales Letter"... that's your web site's sales page. The page... Read More
When Dr. Frankenstein exclaimed "it's alive... it's alive," he thought... Read More
As a business owner, I receive my share of sales... Read More
If you need to hold a fundraiser and don't know... Read More
Most consultants I've talked to don't spend any time trying... Read More
The difference between antique or vintage store fixtures and used... Read More
I've been using a technique that has helped me to... Read More
Could casual Friday be undermining your leadership ability?One of the... Read More
Make no mistake that emotions are the driving force behind... Read More
Ahh. Selling. Sometimes, this is a word that is dreaded... Read More
"I am Sam. Sam I am. Do you like green... Read More
Imagine you just met someone new. The formalities of names,... Read More
Sales |