Do you frequently hear that from a prospect?
"I'll Think It Over."
What does this mean? It usually means that either
So, could this have been avoided before it got this far? Possibly. The problem is that the longer the prospect delays, the less likely you'll close this deal. I see sales close ratios go up when my clients start using dealing with this before it happens, and handling it quickly when it does happen.
When your hear "I'll think it over," it is an indication that a step in the sales process was missed by not clarifying what the prospect's decision making process was and when a decision would be made. Following the sales process step by step, and making sure that the prospect has discovered all of the right answers for himself before going for the close can increase your close ratio by multiple times. If you are hearing this frequently it is an strong indication that something is missing in your sales process.
Let's break this up into:
How Could We Have Avoided This?
During the sales process make sure to ask a few key questions:
1) If the prospect can make the decision, or does he have to check with someone else.
2) What is the decision making process? What is his major concerns? If they are all answered is there any reason that he wouldn't move forward?
Then restate the situation: "Let's see then, if [this problem, or that problem were resolved]?.. then you would decide to move forward?" (Now you have an agreement to make a decision and move forward if all of his questions are answered.).
3) Is Price the major concern or is one of the other concerns he stated more important? (One last heck on his concerns).
Dealing With It Now That You've Got the Stalling Tactic
"That sounds reasonable. You know, when I hear that I become a little concerned that something is bothering you. Is there something
Some other questions:
This will frequently get the prospect to open his concerns to you rather than walking away. Then provide the answers that are needed to close the deal.
Don't argue with anything the prospect says. Provide a logical, positive answer.
The longer the prospect delays the less likely you will get the sale.
And, if the prospect didn't really need your product and didn't know how to say no, you'll clear this up quickly so that you don't waste your valuable time. There is nothing more frustrating than calling a client over and over to hear, I'll get back to you .... later and it never happening.
Following these steps you will see your sales increase FASTER. If you'd like to receive more Hints and Tips to Increase Your Sales, send an email to mailto:AlanBoyer@leaders-perspective.com with "Sales Tips" in the subject line, or go to the website at http://www.leaders-perspective.com/Sal es-Training.aspx
Alan Boyer, President/CEO of The Leader's Perspective, LLC, is considered one of the world's leading breakthrough specialists and sales trainers. He has worked with some of the worlds largest companies, on projects in the multi-billion dollar area, and with single proprietor companies. He has worked on many hundreds of projects with companies that have resulted in multi-$100 million savings or gains. With over 35 years of business, sales training, quality, and process experience, he has catapulted businesses lightyears ahead in weeks. Some have doubled and some have jumped 10 times. He claims the key to that is:
He helps companies worldwide reach further than they EVER thought possible....FASTER
http://www.leaders-perspective.com/Sal es-Training.aspx
![]() |
|
![]() |
|
![]() |
|
![]() |
You have a choice. You can stand out or blend... Read More
I have found that there are two best ways to... Read More
We all want to belong. As humans we feel the... Read More
Over the decades that I've been involved in sales, I've... Read More
Know where to focus. Not everyone evaluates product solutions with... Read More
How did you do this past year on your sales... Read More
Selling online can be very difficult, more difficult than in... Read More
Did you know that there are specific psychological triggers you... Read More
When I broke into sales in 1986, I read several... Read More
All closes are not created equal. Top producers realize every... Read More
In studies conducted by Motivational Systems of West Orange, New... Read More
I sit down and look at my notebook. Then, I... Read More
There is a car commercial running were a husband is... Read More
We are all in sales. We all selling in every... Read More
If you've been in the small business computer consulting industry... Read More
What was the quickest rejection you ever got? 2 minutes... Read More
Are you tired of excuses? Looking for a persuasion technique... Read More
It's all about relationships!Here is how a popular TV show... Read More
If you've been in sales for any length of time,... Read More
Salesmanship is the force that moves business. Without it all... Read More
Have you ever found a lead on a scrap of... Read More
Mention the word sales or salesman and two out of... Read More
Every day is critical when you are in the business... Read More
In my business, it has been an interesting and very... Read More
I have found that the best sales people are the... Read More
1. Multiply your marketing and advertising efforts on the Internet.... Read More
A lot of energy is expended within selling organizations as... Read More
How many times have you had a customer say to... Read More
There's more to what he does than meets the eyeWith... Read More
The dreaded question: "What exactly does your company do?" It's... Read More
Each of us sells every single day. We are all... Read More
If you're a business person you want to sell your... Read More
I'm about to reveal the biggest secret to growing any... Read More
Education plus Motivation is a powerful formula. But how do... Read More
What do we mean by a consultative approach?When you hear... Read More
To isolate any objection quickly you can use this effective... Read More
One of the most difficult things we deal with as... Read More
Sales drive revenues, and revenues drive companies. Companies, then, are... Read More
Most people don't realize how powerful a negotiating tool silence... Read More
Developing an abundant supply of targeted referrals is the number... Read More
We all make mistakes when selling our product or service.... Read More
The purpose of any business is to bring in customers,... Read More
Traditionally, salespeople look for something in the office that begs... Read More
A "Call To Action" is an invitation for your prospective... Read More
Customers will ask you a question and you'll proceed to... Read More
The goal of all sales training is not just to... Read More
In the last article, we looked at three emotions (besides... Read More
I would like you to begin thinking of mailboxes in... Read More
Have you ever heard of the Golden Hour? I live... Read More
One of the best books I have ever read is... Read More
Step 1: Get Ready - Create a foundation you can... Read More
It has been said that a customer makes a decision... Read More
Every day is critical when you are in the business... Read More
7 Phrases You Can't Say in Sales (Because They Will... Read More
Each of us sells every single day. We are all... Read More
Look at your marketing material. Now, is there something missing?... Read More
When making your living in the sales industry, and working... Read More
The next time you're shopping for clothes in a department... Read More
I just finished reading another sales copy ending with the... Read More
Bill Brooks of The Brooks Group wrote an article several... Read More
In sales, you can work one of two ways. You... Read More
1) QUICK FOLLOW-UPSWhen you make your first sale, follow-up with... Read More
From surveys and experience, we've noticed many setting excellent goals... Read More
If you have problem attracting new customers, the sales marketing... Read More
How many names do you have in your business Rolodex?... Read More
Have you ever eaten a soft taco? The shell isn't... Read More
Sales Training |