The quality of your sales presentation will often determine whether a prospect buys from you or one of your competitors. However, experience has taught me that most presentations lack pizzazz and are seldom compelling enough to motivate the other person to make a buying decision. Here are seven strategies that will help you create a presentation that will differentiate you from your competition.
1. Make the presentation relevant to your prospect. One of the most common mistakes people make when discussing their product or service is to use a generic presentation. They say the same thing in every presentation and hope that something in their presentation will appeal to the prospective customer. I have been victim to this approach more times than I care to remember having been subjected to many "canned" PowerPoint presentations.
The discussion of your product or service must be adapted to each person; modify it to include specific points that are unique to that particular customer. If you use PowerPoint, place the company's logo on your slides and describe how the key slides relate to their situation. Show exactly how your product or service solves their specific problem. This means that it is critical to ask your prospect probing questions before you start talking about your company.
2. Create a connection between your product/service and the prospect. In a presentation to a prospective client, I prepared a sample of the product they would eventually use in their program. After a preliminary discussion, I handed my prospect the item his team would be using on a daily basis ? instead of telling him about the item I placed it in his hands. He could then see exactly what the finished product would look like and was able to examine it in detail. He was able to ask questions and see how his team would use it in their environment.
Also, remember to discuss the benefits of your products, not the features. Tell your customer what they will get by using your product versus your competitors.
3. Get to the point. Today's business people are far too busy to listen to long-winded discussions. Know what your key points are and learn how to make them quickly. I remember talking to a sales person who rambled at great length about his product. After viewing his product and learning how much it would cost I was prepared to move ahead with my purchase. Unfortunately, he continued talking and he almost talked himself out of the sale. Make sure you know what key points you want to discuss and practice verbalizing them before you meet with your prospect.
4. Be animated. The majority of sales presentations I have heard have been boring and unimaginative. If you really want to stand out from the crowd make sure you demonstrate enthusiasm and energy. Use voice more effectively and vary your modulation. A common mistake made when people talk about a product with which they are very familiar is to speak in a monotone voice. This causes the other person to quickly lose interest in your presentation. I recommend using a voice recorder to tape your presentation. This will allow you to hear exactly what you sound like as you discuss your product. I must profess to being completely humiliated when I first used this tactic. As a professional speaker, I thought all my presentations were interesting and dynamic ? I soon learned that my stand-up delivery skills were much better than my telephone presentation skills.
5. Use showmanship. In the book, The Sales Advantage, an example is given how a vending sales person lays a heavy sheet of paper on the floor and asks his prospect, "If I could show you how that space could make you some money, would you be interested?" Consider the impact of this approach compared to the typical approach of saying something like, "We can help you make more money." What can you do to incorporate some form of showmanship into your presentation?
6. Use a physical demonstration. A friend of mine sells sales training and he often uses the whiteboard or flipchart in the prospect's boardroom during his presentation. Instead of telling his client what he will do, he stands up and delivers a short presentation. He writes down facts and figures, draws pictures, and records certain comments and statements from the discussion. This approach never fails to help his prospect make a decision.
7. Lastly, believe in your product/service. Without doubt, this is the most critical component of any presentation. When you discuss solutions, do you become more animated and energetic? Does your voice display excitement? Does your body language exhibit your enthusiasm? If not, you need to change your approach. After all, if you can't get excited about your product, how can you expect your customer to become motivated enough to buy?
Copyright 2004, Kelley Robertson
Kelley Robertson, President of the Robertson Training Group, works with businesses to help them increase their sales and motivate their employees. He is also the author of "Stop, Ask & Listen ? Proven sales techniques to turn browsers into buyers." Visit his website at www.RobertsonTrainingGroup.com and receive a FREE copy of "100 Ways to Increase Your Sales" by subscribing to his 59-Second Tip, a free weekly e-zine.
|
|
|
|
|
|
|
|
|
|
|


You have presentation style habits that automatically appear when you... Read More
A major cause of trainers being unreceptive to their audience... Read More
Exhibiting in a trade show can involve a major investment... Read More
Regardless of what response technique may be convenient in a... Read More
1. Play "find the meeting" by changing the location and... Read More
Webster's Dictionary defines communication as "a giving or exchanging of... Read More
There are five key elements that can make... Read More
What is stage presence? Can it be learned?There are, undoubtedly,... Read More
How many times have you attended a meeting where the... Read More
When was the last time you thought about what you... Read More
"Let it be known, no person, thing, or situation... Read More
Summer is here! It's time to bring out your summer... Read More
Whether you need to address large groups or small, familiar... Read More
Yes, there are ancient PowerPoint secrets...secrets your grandmother knows and... Read More
Once upon a time????."Yeah right, don't tell us a story,... Read More
Does the thought of speaking in front of others send... Read More
Last week my husband and I attended an awesome 4... Read More
Preperation is vital when conducting a successful videoconference session. Thus... Read More
Why is throwing a seminar good for business?If you want... Read More
Many of us use PowerPoint to convey a message to... Read More
Super Preparation ?Keys to Getting a Great Start to Every... Read More
This article will help you to assess and maximise the... Read More
The CEO of a worldwide business asked me to help... Read More
Allowing the audience to ask questions after your presentation is... Read More
8 Ways to Improve Your Presentation Skills 1. Join Toastmasters.... Read More
If you are taking your newest products to a trade... Read More
Company attire says a lot about your business philosophy to... Read More
WHEN ONLY A LECTURE WILL DO: Under certain circumstances, of... Read More
As I travel around the world I always enjoy sampling... Read More
Like most good achievements, a magnificent meeting depends on planning... Read More
Communication is vital for survival in an age of information... Read More
The international flavour of many people's jobs naturally means that... Read More
Delivering humorous speeches involves a lot more than simply having... Read More


MANAGING MEETINGS--BEING PREPARED MAKES A DIFFERENCE: You can schedule all... Read More
Communicating Bad News The Right WayIt's the rare executive who... Read More
DEVELOPING LESSON PLANS: In developing lesson plan formats, two things... Read More
The query letter is simply a business letter that serves... Read More
Company attire says a lot about your business philosophy to... Read More
You don't have to be on a stage to be... Read More
Delivering humorous speeches involves a lot more than simply having... Read More
What is stage presence? Can it be learned?There are, undoubtedly,... Read More
How many people will need to see the screen? A... Read More
ALTERNATIVES TO THE LECTURE FORMAT: How often do you use... Read More
If you deliver electronic presentations using PowerPoint or other programs,... Read More
Remember back when the ability to create a slide show... Read More
We all fear that moment. You look out on a... Read More
Regardless, if your goal is to make a sale or... Read More
Tip #1 The purpose of your speech is to get... Read More
People take it for granted that leaders have achieved some... Read More
The most critical job of a manager, when you boil... Read More
Preperation is vital when conducting a successful videoconference session. Thus... Read More
A client recently called to say she was going to... Read More
Last week my husband and I attended an awesome 4... Read More
At some point in your presentation you will be expected... Read More
At a number of business seminars and presentations, I passed... Read More
Presenters often tell me that they fear losing their train... Read More
Kvetching is the Yiddish word for complaining, hand to the... Read More
People love stories. We love to hear about other people,... Read More
"Let it be known, no person, thing, or situation... Read More
The CEO of a worldwide business asked me to help... Read More
Summer is here! It's time to bring out your summer... Read More
LESSON PLAN DEVELOPMENT: Lesson plans, believe it or not, are... Read More
Regardless of what response technique may be convenient in a... Read More
As I travel around the world I always enjoy sampling... Read More
I had a chance to go to one of those... Read More
CHARACTERISTICS OF AN EFFECTIVE FACILITATOR: As chairperson, focus on the... Read More
Presentation |