Presentation Skills: Be More Productive Using a Facilitator Mode

There are many definitions for presentations. When you present there are also many different modes you can focus on. Are you a facilitator or an educator? The mode of facilitator is often misused in the corporate world and interchanged with words like trainer and educator. Facilitation is an exceptional skill, once you learn this skill you can boost your productivity and it can make you a better presenter.

A true facilitator is all about creating an environment where people feel safe and able to share their ideas freely. I believe the facilitator's role is to act as a conduit. The first process a facilitator will undertake is to create operating agreements with their audience. It is the facilitator's role to remove any blockages and conflicts within the group. They allow the thought processes of the group to be processed and expressed. They are responsible for establishing an environment that does that.

If this is a mode you are interested in developing yourself, the main proficiencies for this mode include:

Removing personal agenda - a facilitator's role is to set the agenda with the group, not be running their own personal agenda. It is more powerful to seek to fill the agenda of the team and you will be more engaging to your audience.

Creating trust - this can be established in many ways for a presenter. It can occur before the presentation with communications circulated to the attendees, it can be built into the introduction for the facilitator and it can also be established when the agenda is set.

Respecting diversity - valuing each person's input and recognising the variety of expertise and experience within the audience is the sign of a great facilitator.

Having active listening skills - one of the most important skill for any facilitator is the need to be able to listen and process what the audience is saying ... and quickly. Listening intently will assist this.

A good facilitator may take several hours or days to create an environment where all the work may finally come together in the last hour. Don't be fooled ... some may think a facilitator comes into a presentation or meeting unprepared but that is not the case. An exceptional facilitator spends time preparing by taking a comprehensive brief from the client, researching the group/audience they will be working with and determining the questions that need to be asked to facilitate the best environment.

A quick note: Many organisations choose to bring in external facilitators to work with teams to achieve objectives. An external facilitator is neutral, doesn't participate in office politics and is not influenced by the management hierarchy. If you team is grid locked or not co-operating, an external facilitator can be a great solution for you.

In a true facilitation style you may not even have the first question for your audience! Every discussion is a question i.e. does this feel right for you? Every facilitator should have an arsenal of great questions in their tool kit. Those questions include:

How is that working for you?
How do you feel about that?
I'm having trouble understanding that?
Does anyone want to add anything to that?
What's that a part of?
If you knew the answer to that, what would it be?
In your experience, is that correct?
Does that ring true for you?
What do you need to get more out of this?
So what else is coming up?
If you had more time, what would the answer be?
If you knew the answer, what would it look like?
What is the biggest problem with the world?
What is the biggest issue with the world?

Facilitators are able to hold the space in tension to understand. They don't try to fill the silence. They are able to capture conversations, check people's understanding and expose all opinions. Learning questioning techniques will increase your mastery of this mode.

Here is a Facilitation checklist for you to help build your skills in this mode ask yourself the following questions:

Do you have an arsenal of questions?
Are you an active listener?
Can you "hold the space" in the tension?
Can you continually ask questions rather than try and find solutions to the discussions?

When you master this facilitation mode you will become a more powerful and engaging presenter. This skill can assist you when you have a tough audience, when you need to change the environment and when you are helping a client find a solution.

Neen is a Global Productivity Expert: by looking at how they spend their time and energy ? and where they focus their attention ? Neen helps people to rocket-charge their productivity and performance. A dynamic speaker, author and corporate trainer, Neen demonstrates how boosting your productivity can help you achieve amazing things. With her unique voice, sense of fun and uncommon common-sense, Neen delivers a powerful lesson in productivity. Find out more at http://neenjames.com/

---

Steps to a Successful Audience/Trainer Relationship

A major cause of trainers being unreceptive to their audience... Read More

Powerpoint Sales Presentations Are Boring - Stop It!

As the meeting began, the project manager of the buying... Read More

I Love the Smell of PowerPoint in the Morning: The 5 Sensory Approach to Business Presentations

You're in a conference room. You're giving a PowerPoint presentation... Read More

Media Training Tips: Maximising Your Media Moment

Media training is a 'must do' professional development program for... Read More

Just Say No to PowerPoint: Enough is Enough!

Have you ever been slideswiped? You walk into a meeting... Read More

Too Many Choices - Dont Confuse Your Customers

Conventional wisdom is that the more choices customers have, the... Read More

Choosing a Presentation Remote Control

If you deliver electronic presentations using PowerPoint or other programs,... Read More

35 Surefire Ways to Kill a Meeting

1. Play "find the meeting" by changing the location and... Read More

Presentation Power Does Not Come From PowerPoint

You speak before a group. You present your message. You... Read More

Presentation Paranoia

"The human brain starts working the moment you are born... Read More

Presentation Pitfalls Series: Top 10 Content Mangement Mistakes

Here, David Letterman style, are what I consider to be... Read More

The Crucial Components of a Lesson Plan

MAKING INFORMATIVE LESSON PLANS: --The performance objectives should answer this... Read More

Transitions: Building Bridges to Your Points

Presenters often tell me that they fear losing their train... Read More

Kvetching Behavior and How it Hinders Success

Kvetching is the Yiddish word for complaining, hand to the... Read More

Present Statistics In Context

"I didn't have 3000 pairs of shoes. I had only... Read More

Using Your Audience to Your Advantage

Regardless of what response technique may be convenient in a... Read More

How Storytelling Can Grow Your Business

People love stories. We love to hear about other people,... Read More

Dump that Overhead Projector!

What is it about overhead projectors that causes us to... Read More

Secrets of Successful Presentations

Does the thought of speaking in front of others send... Read More

Communication Barriers and Simplifying the Communication Process

The communication process can be much more difficult than a... Read More

Data Visualization Flash Charts: Information in a Flash

Flash chart, flash map, flash graph may be mistaken for... Read More

5 Breakthrough Marketing Ideas

Do you ever get frustrated with your marketing? Are you... Read More

Rise Above Cattiness

Cattiness is something no one ever wants to be accused... Read More

Cross Cultural Presentations

The international flavour of many people's jobs naturally means that... Read More

Creating Your Presentation Success With a Positive ?I CAN? Attitude

According to the Lamalle Report on Top Executives of the... Read More

Develop The Winners Edge Through Conversational Hypnosis

Communication is vital for survival in an age of information... Read More

How to Make Good Use of Your Web Conference Session

Preperation is vital when conducting a successful videoconference session. Thus... Read More

Special Delivery! Tips for Improving Your Humor

Delivering humorous speeches involves a lot more than simply having... Read More

How to Teach: Lecture vs. Discussion

WHEN ONLY A LECTURE WILL DO: Under certain circumstances, of... Read More

Networking: How to Network Within Your Organisation

Although there are any number of different networking groups and... Read More

Your Unique Point of View

I had a chance to go to one of those... Read More

Clear Communication: The Benefits and How to Achieve Them

Communication is a complex and often difficult process for both... Read More

Trade Show Victory!

So you're going to have a booth at a trade... Read More