In building and running a professional practice (or any small business or a home-based business), there are many items that must be monitored closely. As a small operation, you can't afford to find out too late that a critical aspect of your business has gotten off-track! This list looks at 10 items to emphasize at the start of a new year, or any time you want to rapidly grow your business in a short period of time.
This Top 10 is really two groups of 5 items each. The first 5 items are tools, things to have on hand that will help you grow your business quickly, while items 6 through 10 are personal qualities or personal styles that create a powerful sense of "attraction" for new clients.
1. A business plan. Include a clear mission statement, describe the services you provide, the population you serve, the benefits you provide, and financial projections.
2. A marketing plan. Include a description of your targeted market groups and budgets for time, energy and money to reach those specific groups of people.
3. A comprehensive set of brochures, exercises, hand-outs and "give aways". If word of mouth is the best advertising, make it easy for your clients to say the nicest things about you! Make sure every client has valuable information, tools and ideas to share with friends. Put real value in your literature.
4. A plan for networking. A huge part of success is just showing up! Whether it's civic activity, volunteering at your child's school, or in your house of worship, show up! The more you put into your community, and the more you contribute, the more you will get back.
5. The perfect office. Are your waiting room chairs comfortable? Are your magazines current and appropriate? How about the wall paper, the music, the carpet? Your office should tell each client that when they choose you, they are getting the best!
6. Over-respond to every situation. Give far more than expected. Answer every question, then send a relevant article a few days later. Return phone calls immediately! Promise less, then deliver twice what you promised.
7. Eliminate the cost of delay. Never wait "until you can afford" new equipment, a better office or more training. The cost of delay includes too many missed opportunities. If you need it, and you'll do it eventually, do it now! Get on the internet, get a computer billing system, upgrade your phones. Delay costs you money, time, energy and limits your creativity. Do it now!
8. Take superb care of yourself. Exercise and eat well, get plenty of rest and hang around the most delightful, challenging and exciting people you can find. See one less client per day, and spend that time adding value to your remaining clients.
9. Market yourself shamelessly. Market your practice with style, with passion, good taste, and a low-key honesty that is shame-free and comfortable for everyone around you. The community needs your skills far more than you need a job ? clearly communicate what you do and how well you do it. Your community needs you! Let them know how to find you!
10. Tolerate no distractions. A clear vision and passionate commitment to your priorities makes life simpler and you become incredibly attractive to those who share your vision. Clean up any distractions and serve your clients with absolute integrity and total commitment. People know when they are getting your best.
Always focus on what you want for your business in the months ahead. We don't generally get everything we wish for in life, but being clear, focusing on the important rather than the convenient or the familiar, and being smart and working hard can take us further than we imagine. The clearer you are about what you want, the more likely you are to get it.
© Copyright 2003 by Philip E. Humbert. All Rights Reserved. This article may be copied and used in your own newsletter or on your website as long as you include the following information: "Written by Dr. Philip E. Humbert, writer, speaker and success coach. Dr. Humbert has over 300 free articles, tools and resources for your success, including a great newsletter! It's all on his website at: http://www.philiphumbert.com
![]() |
|
![]() |
|
![]() |
|
![]() |
Writing an effective print ad, particularly a classified advertisement, requires... Read More
Have you ever noticed how many times it's the simplest... Read More
What would you do with 500, 1000 or more additional... Read More
Targeting high potential markets with a direct mail marketing campaign... Read More
Some years ago, a prominent Australian hi-tech company... Read More
Is your business growing, or are you on a plateau... Read More
How many Hispanic people live in the US currently. Well... Read More
Telemarketers... ooohhh... I'll bet we've all got a nice story... Read More
The importance of pricing can not be underestimated as incorrect... Read More
Are you willing to fail your way to great marketing... Read More
1) Create systemsCreate systems for everything you do, especially those... Read More
I attended a "Sales Focus" seminar a few years back... Read More
Ok, before we get down to the benefits of... Read More
Over the years as I have attended trade shows, networking... Read More
Your Web site should be the cornerstone of your client... Read More
Recently, I stopped by a new car wash in my... Read More
Are your products or services geared towards only one target... Read More
December is a month in which many organizations make plans... Read More
A case study in online "thinking outside the box" The... Read More
Part 1 of this series described five critical components for... Read More
As a business professional, you probably realize the value of... Read More
"I wouldn't pay more than what I charge now."If you... Read More
Lost & Found for the 21st CenturyHere in the 21st... Read More
What we now call "marketing" began long before the name... Read More
Imagine how much your sales and profits would increase if... Read More
Here are 7 simple marketing tips to help you boost... Read More
If your members, parents or donors wear clothes, watch t.v.... Read More
"Goals are dreams with deadlines." -Diana Scharf HuntWhen clients come... Read More
Organizations often get stuck in neutral when it comes to... Read More
If you need evidence that a testimonial or referral can... Read More
Turn a coupon into a business card (or vice versa).Coupons... Read More
In the following 'special report,' I will reveal some very... Read More
Web Presence gives your business a distince edge over your... Read More
Have you ever left a seminar thinking: "I could have... Read More
Online Communities are all over the Internet and attract lots... Read More
Corporate marketing groups - especially bandwidth-challenged small-to-mid-sized departments - can... Read More
Earlier in my career, I worked for a training and... Read More
Postcards may be one of the best kept secrets of... Read More
Do you feel uncomfortable when you're in the trade show... Read More
Do you find it hard to ask for referrals? I... Read More
A step-by-step guide to creating a growth strategy... Read More
Brochures are a great way to get your message across.... Read More
I could tell you that the average temperature in the... Read More
The Driver of All Marketing EffortsYou need to determine what... Read More
Have you started thinking about your Valentines Day Promotion yet?It... Read More
On a copywriting board I frequent, someone expressed bafflement that... Read More
It's 1954. Yes, Mrs. Patricia Smith has been a good... Read More
Business marketing is essential for professional services, such as consultants,... Read More
You may be in business for yourself or as a... Read More
Generation Y--The second-largest crop of young people in America's history,... Read More
The most crucial aspect of having a high response rate... Read More
Have you clearly defined your target audience? These are the... Read More
Over the past 30 years, I've read so much on... Read More
Personal contact with customers is a crucial element in the... Read More
How to Take Your Law Firm to the Next Level... Read More
I enjoy cleavage as much or even more than the... Read More
Pop quiz! If you have to say goodbye to your... Read More
The Tale of Two Dentists...Dr. Namel and Dr. Ivory are... Read More
Do you offer superior service, consistently close loans on time... Read More
There's a secret to marketing, which is so simple, yet... Read More
In the international bestseller "Blink," Malcolm Gladwell explains why our... Read More
Have you ever been among a group of people exchanging... Read More
Looking to grow your business? Make sure you have these... Read More
But more importantly, watch what they do. If you do... Read More
Perhaps, with apologies to Dale Carnegie, we should call this... Read More
Skilful business writing involves getting your message across simply and... Read More
Marketing |