Empower Your Trainees

One of the most memorable quotes that I heard from a trainer came from a man I knew named Rizal:

"As trainees, you are supposed to interrupt me if you don't understand something. You are supposed to ask questions. But you are not to go ahead of where we are in the class. All of the sections will be covered in due time."

As a trainee, I could not have agreed more with Rizal. He made an impact on me. He was one of the best trainers I have ever known. What made him a great trainer was that he loved his career. (Notice I didn't say job.) I knew he viewed his classroom as more than just a place to go to work everyday.

As a trainer, what are YOU doing to enhance the spirit of your trainees?

One great tactic that worked for me happened when I was a restaurant manager. When I would train employees, I would purposely ask them questions that were contradictory. For example, I would ask, "This order is to go, right?" When the trainees answered yes or no, I always asked them why they gave their answer. I wanted them to discover for themselves what should and should not be.

The tactic worked because they learned to rely and trust their own reasoning. Their productivity rose as a result. They were empowered to decide what actions needed to be done, and they took the necessary steps that generated results.

Are you letting your trainees know that you are open to ALL questions? Are you asking yourself what you need to do to ask great questions? Are you wondering how you can get your trainees to be comfortable with you so they can get the most of their training?

Here's Some Steps To Show You How:

1. Be up front with your trainees. Let them know that there is NO such thing as a dumb question and that the ONLY stupid questions are the ones not asked.

2. Tell them that they can discuss questions offline if they are not comfortable asking a question in front of others.

3. If someone asks a great question, acknowledge him or her right away.

4. If a trainee asks a question which emits discontent among other trainees, let the classroom know that they are in class to learn and that even the most seemingly silly question could help reinforce answers to other questions. Remind them that no one knows everything, and the moment they stop learning, is the moment they stop growing.

Great trainers are great because they listen. They know that the material they are teaching is new to each person in the room, and they take their time making sure that every person understands it. They have patience and persistence. They are grateful for being able to make a difference in the lives of the people they train. Inside of you is the same greatness. Use it to empower your trainees.

North Notes is a writing and researching company, which primarily helps writers gain focus, motivation, remove mental blocks that help to unblock the writing process. EVERYONE who writes has been stuck at some point in his or her career. You do not have to accept these mind-boggling roadblocks!

http://www.northnotes.com; (586) 216-7516

---

Feedback - How to Make it Effective

Let's look at the detail of giving feedback. Whether you... Read More

Do You Want to Get Others to Improve Their Performance? Then Expect the Best

Recently I decided to stretch my athletic abilities and add... Read More

Intercultural Team Building

Internal business structures have been radically transformed over the past... Read More

4 Tips for Keeping a Team Motivated

Companies often have incentives for reps, but sometimes that isn't... Read More

Outdoor Team Development ? Harmless Fun or Serious Learning?

The Sales Director had organised a great conference; the venue... Read More

Effective Team Building for Stronger Teams

TEAM LEADERS WORKSHOPAlice asked Cheshire cat "which road should I... Read More

You, Your Team, and Your Coach

The grand purpose of coaching is to help your managers,... Read More

Creating a Winning Staff Team

As a business owner, I've had staff come and go... Read More

Winning Teams on the Football Field and in the Office

Teams, teams, teams. They're all the rage these days. Whether... Read More

7 Key Dimensions of High Performance Teams

7 Key Dimensions of High Performance Teams We can always... Read More

Proactive High Performance Teamwork

Proactive High Performance Teamwork is made up of nine proactive... Read More

Team Building Celebration Plan -- Perfect For Any Time of Year

When was your last team celebration? Have you been way... Read More

Team Building Survey Reveals Clues, Not Answers

Team Building Question:I'm a manager of a team of 20... Read More

How the P.R.I.D.E. Team Changed my Call Center

Several years ago I took an assignment as a Manager... Read More

Marche, or How Teams Work.

On the trail in Northern Canada "Marche" was the word... Read More

Staying Informed Key For Your Team

We exist in such a rapidly-changing environment. Technology is moving... Read More

Building The Winning Team

Winning teams aren't created by accident. Rather, the team or... Read More

Yes, But What Are You Really Saying?

More and more I hear people misunderstanding what someone else... Read More

The Secret of Successful Events

Reed Employment made a survey of their clients and compiled... Read More

How To Lead Your Team To Success

Today, most of us have been involved in a team... Read More

Putting Your Expert Team Together

As a freelance writer myself, I know how important it... Read More

Presenteeism - present in body absent in productivity

Presenteeism is alive and 'not well' in many businesses today.... Read More

Cross-Cultural Communication: Grin and Jump In!

Multiculturalism is a reality in North America and for those... Read More

Whats Your REAL problem??

When was the last time you spent excessive time and... Read More

Grow Your Staff into a Team of Creative Problem Solvers

As a manager, your employees will come to you with... Read More

Effective Team Building Part 1 - Another Brick in the Wall!

The first in a series of articles giving a slightly... Read More

Characteristics of High Performance Teams

Abstract: Based on significant research, Entelechy has defined characteristics of... Read More

Feedback - Confirming the Good News

The feedback I'm talking about here isn't some sort of... Read More

Hand Out Warm Glows

Do you remember how you felt after your last interaction... Read More

If You Can?t See It, They Won?t Do It

Recently, while developing a customer service program, I asked my... Read More

Putting the I in Team

This sports cliche is a memorable phrase that reminds people... Read More

Collaboration Software - Building an Office Without Walls

The rise of the internet has given businesses a new... Read More

5 Reason Why Team Has A 4 Figure Income

You are new to Internet Marketing, you join one Affiliate... Read More