Benefits Of Making Your Website Accessible To Disabled Users ? Part 2: The Business Case

The Disability Discrimination Act states that service providers must not discriminate against disabled people. A website is regarded as a service and therefore comes under this law.

Some organisations are changing to their websites, but many are seemingly not making the adjustments. Disabled people don't access their website, they say, so why should they care?

There are, however, two very good reasons as to why businesses should start taking these issues seriously:

  • An accessible website will make you more money

  • An accessible website will save you money

    There are seven reasons for this being applicable:

    1. Your website will be easier to manage

    An accessible website separates the content (the words and images that we see on the screen) and presentation (the way that these words and images are laid out) of each page. Each web page has an HTML (HyperText Markup Language) document, which contains the words and images for that page (the content), and calls up a CSS (Cascading StyleSheets) document that includes the presentation information ? this CSS document is shared by all the pages on the website. To adjust the layout of your website, you only have to make changes in one file, saving considerable time (and therefore money).

    2. Your website will be compatible with new browsing technologies

    In the near future, the use of PDAs, mobile phones and in-car browsers will all regularly be used to access the Internet. The people making use of these new technologies are generally high-income individuals. In order to reach this lucrative target, you will need a website that can work on these machines. To test your website, try accessing it on the Wapalizer, a free program available at http://www.gelon.net, which shows how your site will look on a mobile phone.

    3. Your website will appear higher in the search engines

    By making your website more accessible to web users, you are also making it more accessible to search engines. Search engines cannot usually understand images, JavaScript, Flash, audio and video content. By providing alternative content to each of these programs, search engines will have a better understanding of the purpose of your website. The more confident a search engine is of what your website is about, all other things being equal, the higher it will place your website in the search rankings.

    4. You will not have to incur legal fees

    The RNIB (Royal National Institute for the Blind) and the DRC (Disability Rights Commission) have been exerting pressure on companies and the government to make their websites accessible. Indeed, the DRC is currently investigating 1,000 websites for accessibility (http://www.drc-gb.org/annualreview/foreword/index.asp#internet). If your organisation's website is on this list then you can expect to be hearing from them soon.

    5. The download time of your website will be significantly improved

    Just 25% of UK web users are connected to the Internet via broadband (www.liquidzope.com/abc/2/4currentusage/currentstatebbd/view). You can be sure that if your website takes much longer than ten seconds to download then many of your site visitors will be clicking away and you will lose their custom.

    6. The usability of your website will be enhanced

    There is a certain amount of overlap between web accessibility and web usability. It has been shown that a usability redesign increases the sales/conversion rate of a website by 100% (http://www.useit.com/alertbox/20030107.html).

    7. You will gain good publicity

    Make your website accessible to everyone and you can tell the world about it.

    About The Author

    This article was written by Trenton Moss. He's crazy about web usability and accessibility - so crazy that he went and started his own web usability and accessibility consultancy (Webcredible - http://www.webcredible.co.uk) to help make the Internet a better place for everyone.

    In The News:


  • pen paper and inkwell


    cat break through


    Guide to Internet Business - Design and Content

    After deciding what kind of internet business you want to... Read More

    Credibility - 10 Ways to Build it on Your Website

    If you have your own business website and you are... Read More

    3 Rules of Website Designing and Layout

    Now that you have got your domain name registered, your... Read More

    Instant Relevant Web Site Content - No Its Not a Bot

    In about the Time it takes to Watch a Reality... Read More

    Why Every Small Business Owner Needs Two Websites

    Every small business owner knows that they need a website,... Read More

    The Problem with Paypal On Your Web Page

    When I set up my website I felt paypal was... Read More

    Get Your Business on the Web

    I can't think of any business alive today that couldn't... Read More

    Build a Strong Foundation for Creating Your First Online Identity ? Notes for Beginners

    If you are looking for creating your online presence you... Read More

    The Birth of a Professional Web Site

    The Internet has opened a whole New World of opportunity... Read More

    Let Marketing Manage Your Website Content

    The definition of the phrase "Content Management" depends on what... Read More

    How To Evaluate Your Web Sites Performance

    Setting up a website is the very first step of... Read More

    UK Online Shopping with an Edge, for Buyers and Sellers Alike

    Any new website competing on the internet, needs to take... Read More

    How to Draw Icons or Images on a Mapserver Generated Map

    In this example I have used the map of the... Read More

    Track Your Visitors, Using PHP

    There are many different traffic analysis tools, ranging from simple... Read More

    Web accessibility for screen magnifier users

    The needs of screen magnifier users are overlooked when implementing... Read More

    Why do I Need a Website?

    Cost Effective Advertising. Online selling. Increased geopgraphic range. Wider... Read More

    Your Website Should Be Selling

    It may come as some surprise to a traditionally off-line... Read More

    Web Site Development Process - The Life-cycle Steps

    A system development process can follow a number of standard... Read More

    Three Way Linking - Webmaster Strategy

    Three way linking and concerns.For many years SEO experts were... Read More

    Website Success is Key

    The popular search engine Google indexes over 8 billion websites.... Read More

    New Years Resolutions: Is Improving Your Website One of Them?

    With the New Year upon us yet again, it's time... Read More

    Tips to Protect Your Downloads or Products

    1. Upload robots.txt file in to your root directory and... Read More

    Disability Discrimination Act (DDA) & Web Accessibility

    There's been widespread speculation about the new legislation being introduced... Read More

    Websites for Writers ? Why You Need One and How to Get Started Today

    It may seem like the publishing industry's equivalent of Beanie... Read More

    Get to Know People through Websites

    Web sites are not just places to sell things; they... Read More

    Tips for Building a Great Business Website

    A website is lifeline of internet home business. In order... Read More

    Why You Really Need Your Own Web Page In-order To Make Online Business!

    How many Web Sites did you stumble over telling you... Read More

    Website Value - Whats Your Business Website Worth?

    If you were asked to put a value on your... Read More

    Free Isnt Always Good - 5 Reasons Why You Need Your Own Website

    Often time I've browsed sites and seen the same thing... Read More

    Database Driven Web Site - Do You Need It?

    Many of site owners still don't realize all advantages of... Read More

    How To Keep Your Website Sticky

    Developing a website with content that entices visitors to return... Read More

    Make Your Artist Website Sell!

    SummaryHere's the scoop on what you must know when designing... Read More

    What and How to choose the Right Keywords for Mega Traffic

    Keywords in Search Engine Optimizing and Search Engine Marketing are... Read More