How to Counsel Your Non-Performing Team Members - 10 Tips

Counselling non-performing team members is a tough part of any managers role. This article is full of tips to help you perform this difficult role.

b>Understand your company has processes in place that need to be adhered to ? if your company doesn't have standards for this seek advice and implement immediately.

Practice active listening ? maintain eye contact, switch off mobile phones and take notes when you are counselling team members.

Manage your body language ? be aware of the way you sit; fold your arms and your eye contact. Sit beside the person you are counselling and not across the table in a formal manner.

Choose a difference location to the office ? it may be more effective to go to a quiet conference room or a coffee shop to create an environment that will allow you to counsel them without others being involved.

Take notes ? always take detailed notes of the time, date and who was present at the meeting. Write down any actions that have been agreed between all parties and repeat them back to the team member to make sure everything discussed is clear.

Know your human resource policies ? also understand there are serious consequences of not complying with these policies. You can contact your state government department if you don't have clear policies. Protect your company with documented process and policy.

Be prepared for the appointment ? record the details of the meeting in your calendar as a counselling session, make a note on the staff file, set an agenda for the meeting and circulate it to the team member in advance of the meeting. Give the team member plenty of notice for the meeting and eliminate any other distractions.

Get coaching or training if you need it ? seek advice if you are not confident counselling staff ? your manager will be able to assist you with this or your Human Resource Manager.

Offer your team member they may have another person accompany them to the session ? allow them to invite a witness if they believe it is necessary. Make this person feel comfortable at the appointment.

Use appropriate language ? be sensitive to the situation and avoid swearing, blame or unnecessary descriptions. Be factual and have specific examples of situations you were not satisfied with. Avoid general statements and stick to the facts.

Neen is a Global Productivity Expert: by looking at how they spend their time and energy ? and where they focus their attention ? Neen helps people to rocket-charge their productivity and performance. A dynamic speaker, author and corporate trainer, Neen demonstrates how boosting your productivity can help you achieve amazing things. With her unique voice, sense of fun and uncommon common-sense, Neen delivers a powerful lesson in productivity.

Subscribe to Neen's free monthly ezine at http://neenjames.com

---

The Seven Secrets of Top Performers

Let's put to rest the fallacy that success, in sales... Read More

The 10 Benefits of Cross Cultural Training

Cross cultural differences can and do impede upon communication and... Read More

Top Ten Tips: Where to Get the Best Business Books Now!

There are many places you can get books, and I... Read More

The Top 10 Reasons Businesses Succeed

Only one of every 5 businesses makes it to its... Read More

Wealth Building Scams

I have some good news and I have some bad... Read More

Top Ten Tips for Online Publishing Success

Use the checklist below to make sure your article, tip,... Read More

7 Tips on How To Prepare for Business Events

Are you scratching your head after business events wondering why... Read More

Plan Your Success In Seven Ways

Many businesses lose money yearly because they don't think creatively... Read More

10 High-Impact Viral Marketing Strategies

Viral Marketing is allowing people to giveaway and use your... Read More

The 10 Biggest Mistakes People Make Managing Organisational Performance

mistake #1: rely just on financial statementsProfit and loss, revenue... Read More

Top 7 Business Tips For Small Business Starters For Online Business

1.) Brainstorming for an idea - You must select what... Read More

My 7 Most Important Business Lessons

Millions of people start new small businesses in the United... Read More

Seven Questions to Improve Your Business, Your Relationships, and Your Life

Seven Questions to Improve Your Business, Your Relationships, and Your... Read More

Your Leadership Shopping List

'Tis the season to give. And finding the right gift... Read More

Ten Steps To Better Listening

Talking is the least important half of any conversation. Listening... Read More

Why Dont They Just Get It Done: 7 Performance Tactics for CEOs

Buckling under the weight of chronic corporate restructuring, and frustrated... Read More

Seven Ways to Get the Most Out of the Next Training You Attend

Sometime soon you will be attending some training. It may... Read More

The Top 10 Reasons Your Staff Wants to Quit

From an employee's perspective, management often conducts itself in ways... Read More

The Top Ten Ways to Stop Procrastinating Now

10. Procrastination Condemnation - Lose the Labels! All those things... Read More

How To Use Bartering To Gain An Advantage Over Your Competition

If you have a business on the Internet you should... Read More

Tips to Starting your Own Busniess

The 9-to-5 grind can make you feel like a just... Read More

Business Goals - The 10 Commandments

The Ten Commandments of Goal Setting While it's good to... Read More

5 Things You Must Do Well When Buying a Business to Not Get Burned

Are you not sure what Business to buy? Need to... Read More

The 7 Keys to Business Success

Do you run a business that seems to run you?... Read More

Business Meeting Etiquette

Business etiquette is essentially about building relationships with colleagues, clients... Read More

Ten Tips For Staying Connected While Working Alone

Ten Tips for Staying ConnectedMany of my business clients tell... Read More

How To Eliminate Your Competition Without Bloodshed

So how do you eliminate your competition without bloodshed? You... Read More

7 Ways To Get One-way Links To Your Site

One way links will help you gain better rankings in... Read More

Top 10 Steps to Build Your Professional Practice Now!

1. Examine everything in your office from the view of... Read More

10 Reasons to Use Online Banking

With today's technology and people's need for more information it... Read More

7 Tips On Getting Ready To Put Attraction Marketing Into Action

Attraction marketing is about making a customer for life not... Read More

Ten Top Performance Management Tips

Talk to Your People Often By building a great... Read More

How To Use The Power Of Focus To Build Massive Momentum In Your Business

Getting focused on what you want to achieve and creating... Read More