How to Counsel Your Non-Performing Team Members - 10 Tips

Counselling non-performing team members is a tough part of any managers role. This article is full of tips to help you perform this difficult role.

b>Understand your company has processes in place that need to be adhered to ? if your company doesn't have standards for this seek advice and implement immediately.

Practice active listening ? maintain eye contact, switch off mobile phones and take notes when you are counselling team members.

Manage your body language ? be aware of the way you sit; fold your arms and your eye contact. Sit beside the person you are counselling and not across the table in a formal manner.

Choose a difference location to the office ? it may be more effective to go to a quiet conference room or a coffee shop to create an environment that will allow you to counsel them without others being involved.

Take notes ? always take detailed notes of the time, date and who was present at the meeting. Write down any actions that have been agreed between all parties and repeat them back to the team member to make sure everything discussed is clear.

Know your human resource policies ? also understand there are serious consequences of not complying with these policies. You can contact your state government department if you don't have clear policies. Protect your company with documented process and policy.

Be prepared for the appointment ? record the details of the meeting in your calendar as a counselling session, make a note on the staff file, set an agenda for the meeting and circulate it to the team member in advance of the meeting. Give the team member plenty of notice for the meeting and eliminate any other distractions.

Get coaching or training if you need it ? seek advice if you are not confident counselling staff ? your manager will be able to assist you with this or your Human Resource Manager.

Offer your team member they may have another person accompany them to the session ? allow them to invite a witness if they believe it is necessary. Make this person feel comfortable at the appointment.

Use appropriate language ? be sensitive to the situation and avoid swearing, blame or unnecessary descriptions. Be factual and have specific examples of situations you were not satisfied with. Avoid general statements and stick to the facts.

Neen is a Global Productivity Expert: by looking at how they spend their time and energy ? and where they focus their attention ? Neen helps people to rocket-charge their productivity and performance. A dynamic speaker, author and corporate trainer, Neen demonstrates how boosting your productivity can help you achieve amazing things. With her unique voice, sense of fun and uncommon common-sense, Neen delivers a powerful lesson in productivity.

Subscribe to Neen's free monthly ezine at http://neenjames.com

---

Top Ten Tips for Participating in Online Business Expos

Are you ready for a BASH? Have you ever been... Read More

Seven Steps to Achieving Your Dream

"Vision is the spectacular that inspires us to carry out... Read More

Famous Business Strategies

Either simply a looker-on or a player in the world... Read More

Business Goals - The 10 Commandments

The Ten Commandments of Goal Setting While it's good to... Read More

10 E-mail Organization Tips

Who doesn't have issues with organizing their inbox!? I receive... Read More

10 Incredibly important business basics EVERYONE needs to know BEFORE they start a business!

In my career, I have had a total of 3... Read More

Top Ten Tips for Improving Your Cash Flow

Cash is king-so they say. If you work for yourself... Read More

Event Planning: Seven Best Practices Successful Planners Use

Do you plan events for the corporate world like product... Read More

Never Sell Again: Get Repeat Business and Avoid the Need to Prospect

If you're a business owner, you know that repeat business... Read More

7 Things You Can Do To Weather The Lows Of A Business Cycle

Hey, as hard as this may be for you to... Read More

The Top 7 Marketing Tips You Dont Want To Overlook

1. Combine Emotion and LogicConsumers buy because the want to... Read More

The Ten Best Kept Secrets For Protecting Your Business Property Against Theft

1. Locks and Padlocks ? Locks on all outside entrances... Read More

How to Apply the 12 Steps for Managment Conflict and Resolution

1. Admit there is a problem.The very first step in... Read More

Top 7 Strategies for Writing Accounting Procedures

Part Two of Cash to Cash Cycle SeriesNext: SalesWe've already... Read More

How to Become an Expert in Your Niche Business

What is a niche business? A niche business is one... Read More

Tips to Starting your Own Busniess

The 9-to-5 grind can make you feel like a just... Read More

Top 10 Ways to Turn Clients Into Raving Fans

Do you find great joy in being a coach? If... Read More

Shaking Your Money Tree: Seven Ways to Make Quick Cash

Does your business have a money tree you can shake... Read More

How To Move Your Business Online in 7 Steps

So you have set up your company, fairly established and... Read More

Ten Tips For Staying Connected While Working Alone

Ten Tips for Staying ConnectedMany of my business clients tell... Read More

Seven Keys to Get Out of a Rut

Rut -- a routine procedure, situation, or way... Read More

Media Training: Seven Ways to Instantly Improve Your Media Interviewing Skills

Imagine if you were going to address a stadium full... Read More

Ten Tips to Build a Culture of Inspirational Leadership

Leadership, leadership development and leadership training are "Hot" issues in... Read More

10 Things To Do Before You Start Your Business

If you are thinking of starting a new business, or... Read More

Top Ten Ways to Manage Interruptions

So many people I worked with said they got more... Read More

Ten Top Performance Management Tips

Talk to Your People Often By building a great... Read More

Top Seven Questions for Starting Projects More Effectively

We all are project managers. Some of us manage projects... Read More

Top Ten Tips for Online Publishing Success

Use the checklist below to make sure your article, tip,... Read More

How To Use Bartering To Gain An Advantage Over Your Competition

If you have a business on the Internet you should... Read More

The Top 10 Reasons Businesses Succeed

Only one of every 5 businesses makes it to its... Read More

Are You a Project Manager Or a Project Mangler?

Which one are you? An effective IT project manager, able... Read More

5 Tips to Manage and Organize E-Mail

How do you focus on your urgent e-mail and organize... Read More

Business Meeting Etiquette

Business etiquette is essentially about building relationships with colleagues, clients... Read More