How to Counsel Your Non-Performing Team Members - 10 Tips

Counselling non-performing team members is a tough part of any managers role. This article is full of tips to help you perform this difficult role.

b>Understand your company has processes in place that need to be adhered to ? if your company doesn't have standards for this seek advice and implement immediately.

Practice active listening ? maintain eye contact, switch off mobile phones and take notes when you are counselling team members.

Manage your body language ? be aware of the way you sit; fold your arms and your eye contact. Sit beside the person you are counselling and not across the table in a formal manner.

Choose a difference location to the office ? it may be more effective to go to a quiet conference room or a coffee shop to create an environment that will allow you to counsel them without others being involved.

Take notes ? always take detailed notes of the time, date and who was present at the meeting. Write down any actions that have been agreed between all parties and repeat them back to the team member to make sure everything discussed is clear.

Know your human resource policies ? also understand there are serious consequences of not complying with these policies. You can contact your state government department if you don't have clear policies. Protect your company with documented process and policy.

Be prepared for the appointment ? record the details of the meeting in your calendar as a counselling session, make a note on the staff file, set an agenda for the meeting and circulate it to the team member in advance of the meeting. Give the team member plenty of notice for the meeting and eliminate any other distractions.

Get coaching or training if you need it ? seek advice if you are not confident counselling staff ? your manager will be able to assist you with this or your Human Resource Manager.

Offer your team member they may have another person accompany them to the session ? allow them to invite a witness if they believe it is necessary. Make this person feel comfortable at the appointment.

Use appropriate language ? be sensitive to the situation and avoid swearing, blame or unnecessary descriptions. Be factual and have specific examples of situations you were not satisfied with. Avoid general statements and stick to the facts.

Neen is a Global Productivity Expert: by looking at how they spend their time and energy ? and where they focus their attention ? Neen helps people to rocket-charge their productivity and performance. A dynamic speaker, author and corporate trainer, Neen demonstrates how boosting your productivity can help you achieve amazing things. With her unique voice, sense of fun and uncommon common-sense, Neen delivers a powerful lesson in productivity.

Subscribe to Neen's free monthly ezine at http://neenjames.com

In The News:


pen paper and inkwell


cat break through


International Shipping/Freight for Dummies

There are lots of benefits for some businesses to import... Read More

Performance-Stress-Motivation: 7 Sanity Saving Business Boundaries

The lack of strong boundaries is one of the chief... Read More

Ten Reasons to Implement Choice Theory in Your Organization

What is Choice Theory (CT)? CT is a theory of... Read More

Top Ten Things to Do to Make your Signature File Sell

Always include a powerful signature on every email you send... Read More

Top Ten Tips for Improving Your Cash Flow

Cash is king-so they say. If you work for yourself... Read More

The Lazy Person Secrets To Overnight Wealth And Fame

There are so many simple, yet really sure-fire ways of... Read More

Seven Ways to Get the Most Out of the Next Training You Attend

Sometime soon you will be attending some training. It may... Read More

Top Seven Reasons to Publicize your Business with Articles

Do you want to be #1-10 on Google and other... Read More

Home Furnishings in India : How to Find an Exporter,manufacturer or Supplier ? Beyond a Database.

Looking for a manufacturer or supplier of home furnishings in... Read More

10-Point Checklist for High Visibility in Google

Google is the pre-eminent search engine (SE) with no close... Read More

Ten Tips for Cross Cultural Communication

Here are some simple tips to help you improve your... Read More

Top 7 Reasons You Should Back Up Your Data Online!

How much is your data worth to you? In this... Read More

Wealth Building Scams

I have some good news and I have some bad... Read More

7 Ways To Make A GREAT First Impression!

1. Focus on the other Being known as a... Read More

10 Incredibly important business basics EVERYONE needs to know BEFORE they start a business!

In my career, I have had a total of 3... Read More

Top Ten Ways to Manage Interruptions

So many people I worked with said they got more... Read More

10 Compelling Reasons Not to Downsize

Almost daily, newspapers, business magazines, radio and television carry reports... Read More

How to Become an Expert in Your Niche Business

What is a niche business? A niche business is one... Read More

Ten Ways to Strengthen Your Reading Habit

Most people wish they read more. It is an activity... Read More

Seven Steps to Achieving Your Dream

"Vision is the spectacular that inspires us to carry out... Read More

7 Reasons Why Training Doesn?t Produce the Desired Results and What You Can Do To

Seven Reasons Why Training Doesn't Produce the Desired Results and... Read More

How to Apply the 12 Steps for Managment Conflict and Resolution

1. Admit there is a problem.The very first step in... Read More

Entrepreneurs - 7 Business Mistakes You Must Avoid

Many mistakes can be made in business and if you... Read More

Increase Exposure, and Profits With Powerful Memorable Business Cards Using These Ten Strategies

Your business card is a valuable piece of real estate... Read More

7 Ways To Profit From Other Peoples Products

If you don't possess the time, money or inclination to... Read More

The Hidden Power Of Understanding: A Secret To Building Massive Momentum In Your Business

You're busy with your business today, aren't you?You're pushing your... Read More

Plan Your Success In Seven Ways

Many businesses lose money yearly because they don't think creatively... Read More

Media Training: Seven Ways to Instantly Improve Your Media Interviewing Skills

Imagine if you were going to address a stadium full... Read More

Want a Web Site that Turns Lookie Loos into Buyers? Seven Passion Copywriting Tips

Web Site Blues? Need one, don't know where to start?... Read More

7 Tips To Increase The Success Of Your Online Business

1. Outsource what takes you too long to doWhen you... Read More

Top Ten Reasons to Write a Sales Letter for Each Product? - Part 1

Authors/publishers are great at getting their books written. Entrepreneurs know... Read More

10 Things To Ask Your Accountant

This is a quick checklist of a few things that... Read More

The Top Ten Ways to Stop Procrastinating Now

10. Procrastination Condemnation - Lose the Labels! All those things... Read More