Imagine being in a crowded concert or bar. All of a sudden, a fight breaks out between two men who've had too much to drink.
You happen to be a few steps away, and the next thing you know, one of the men turns to you and looks as if he's going to take a swing at you.
What's your first instinct? Most of us will do one of two things. We'll either try to step away, or we'll raise our arms to deflect him and fight back, which can result in harm to you or to your attacker.
But if you were trained in Aikido, the Japanese martial art that focuses on diverting an attacker's energy, you could quickly diffuse the situation by immobilizing him without harming him in any way.
In essence, you're diffusing the energy that he's using to try and attack you in a way that takes the conflict out of the situation.
Unlock The Game and the philosophy behind Aikido have many similarities. Traditional cold calling and selling are designed to focus only on the "close" by presenting -- or in too many cases, "pushing" -- your solution onto prospects, sometimes even when they're not interested. But if you focus only on your goal of making the sale before having a discussion about the problems that you can help your prospects solve, something happens.
They start feeling that you're "attacking" them. After all, you're a stranger to them, and when you start talking about yourself and your solution rather than about them and their specific issues, you immediately trigger their suspicion and cause them to start "pushing back."
This pushback is the resistance or energy that Unlock The Game teaches you to diffuse. Then both of you can quickly "get on the same page" and open a natural dialogue that will let you determine whether it makes sense for you to work together.
Let's look at the cold calling experience.
Suppose you're at your desk and you receive a call from someone who says "Hi, my name is Jack Johnson, I'm with XYZ Company, and we're a full-solution provider of..." Is your first reaction to welcome and be open to his call? Or do your mental defenses immediately kick in and you shut down against this stranger "salesperson"?
Probably the latter, especially if you sense that the caller is focused on his interests and not yours.
That's why this old-school cold calling approach triggers the resistance and negative energy that prospects immediately throw your way.
The Unlock The Game way to make a successful cold call -- "successful" being defined as not triggering rejection -- is by beginning your call with, "Hi, my name is Jack, maybe you can help me out for a moment?" That simple question is a very natural way of beginning a conversation with a stranger.
But you can't just read this word for word, like a script. It won't work. That would be like an Aikido instructor teaching a first-time student the physical movements before he or she has learned the philosophy necessary to carry them out.
The same applies here. First you need to integrate a new Mindset that changes the goal of your call from making the sale, or getting an appointment, to engaging the person in a natural two-way dialogue.
To do this, your voice has to be low-key. You have to avoid communicating any hint of typical "salesperson" enthusiasm, or any sense that you're trying to direct the conversation to an end goal. Once you integrate the Mindset, all this kicks in naturally.
So, if you want to succeed in prospecting and cold calling, become aware of how you might be triggering the resistance or energy that instinctively causes prospects to push back against you. Keep in mind that this process will work only if you fully integrate the Mindset so it feels as natural to you as breathing.
In short, if you're using any form of traditional selling, you could be triggering a resistance every time you communicate with your prospect. But if you learn this new Mindset, along with words and phrases that remove any conflict or tension from the relationship, you'll have taken your first steps toward your black belt in unlocking the cold calling game!
Ari Galper makes cold calling painless and simple. Learn his cold calling secrets that even the sales gurus don't know. To receive your 10 free audio mini-lessons visit http://www.Unlock-The-Cold-Calling-Game.com
![]() |
|
![]() |
|
![]() |
|
![]() |
Products for sale need to be displayed in a manner... Read More
A completed communication consists of a sender and a receiver.... Read More
WHY ARE YOU WRITING THIS BROCHURE OR SALES LETTER? A... Read More
Hi, I'd like to discuss the most powerful words you... Read More
If you plan to do sell your product or service... Read More
I learned something very interesting this week. Thankfully, what I... Read More
Occasionally EGOPOWER readers send me questions or topic suggestions that... Read More
Have you ever stepped your way through the sales process... Read More
Part one of this article is available at ... Read More
"I am Sam. Sam I am. Do you like green... Read More
1. Animate your window display.How often do you change your... Read More
Imagine you just met someone new. The formalities of names,... Read More
Any time a clothing store opens or expands, they must... Read More
In the work place, the amount of good things that... Read More
HANDLING OBJECTIONSSales presentation is not always going to be plain... Read More
Steps - it is unrealistic for most salespeople to expect... Read More
Psychological Tricks in Selling By Stephen Bucaro In this article,... Read More
Many times in the process of making a sales presentation... Read More
Always give a reason for the sale for credibility. 1.... Read More
Alexander Graham Bell once said, "When one door closes another... Read More
Some of the best sales people I have ever met,... Read More
I believe that everyone understands that no matter what business... Read More
Our world of selling is closed off from other areas... Read More
When I write sales letters for my clients, one rule... Read More
Obtaining merchant status will help to increase your sales. Consumers... Read More
Is cold calling dead? And if laws are being passed... Read More
I've been using a technique that has helped me to... Read More
The traditional "Quotation" was originally devised during the Industrial Revolution... Read More
Color psychology is the biggest question I receive on a... Read More
A closing question asks for a final decision. A trial-closing... Read More
You have all seen them,the sales letters that never ends.... Read More
No matter how big or small your business is and... Read More
Testimonials are all-important to sell anything. You may already have... Read More
Your choice of materials for store fixtures includes wood, metal,... Read More
This issue's topic was suggested by a sales rep for... Read More
We all know that you can't earn your commission until... Read More
Do you hang up on telemarketers? 9 times out of... Read More
A reader recently asked me the following: "I enjoyed the... Read More
Knowing what to do when meeting a prospective client forlunch,... Read More
When you are in the business of sales, among the... Read More
A mobile auto detailer and their profits are tied to... Read More
Linda felt like she had reached a plateau in her... Read More
(Objection handling tips excerpted from Objections! Objections! Objections!)People buy people.... Read More
What can strike terror into the heart of even the... Read More
Occasionally EGOPOWER readers send me questions or topic suggestions that... Read More
You've polished your sales page over and over againuntil it's... Read More
Is cold calling dead? And if laws are being passed... Read More
The traditional "Quotation" was originally devised during the Industrial Revolution... Read More
The sales letter you can't put down?the advertising copy that... Read More
I'll play a seller, using conventional selling methods, selling something... Read More
I can remember the first time that I had to... Read More
HANDLING OBJECTIONSSales presentation is not always going to be plain... Read More
We would all like to think that our product or... Read More
As a result of providing marketing consulting, training and coaching... Read More
Lance has what it takes and then some.Did you know... Read More
How much extra money could you make by closing just... Read More
So the other day I'm watching the movie The Matrix,... Read More
The above quote, "Eighty percent of success is showing up."... Read More
I would like to share a disturbing little secret with... Read More
Prospecting is the engine that propels anyone in sales. Without... Read More
Any company that relies on selling a product or service... Read More
We all learned in Sales 101 we must follow up... Read More
Saturday morning, I sat in my pajamas, sipping strong, black... Read More
At-ti-tude, n.One of Webster's dictionaries describes the word attitude as:a... Read More
Hi, I'd like to discuss the most powerful words you... Read More
Doing business over meals is a ritual that has existed... Read More
Sales |