Most business people will tell you that selling is not their favorite activity. Let's explore a way to look at the process of sales a bit more favorably.
Whether we like it or not---"we're all in sales". Most of us have an internal dialogue about both selling and closing that is less than positive. Most of us approach the sales portion of our business hoping we're not "coming off like a salesman".
Most of us hate to be sold to. Most of us have to sell to live. Most of us realize that in order to keep our business afloat, we need to sell. I suggest that you give up that need to sell. Please notice that I didn't ask you to give up the commitment to sell but rather the need.
The hardest time to do anything is when you need to. In the revised edition of his book "Man's Search for Meaning", the noted psychiatrist and author Victor Frankl coined the term "Paradoxical Intentionality". He defines "Paradoxical Intentionality" as "The twofold fact that fear brings about that which one is afraid of, and that hyper-intention makes impossible that which one wishes."
In other words, if you need to do something it makes the task much more difficult. Frankl's thesis can best be illustrated by an example with which we all can identify:
The last time you needed to get to sleep because you had something important to do the next morning? how easy was it to get to sleep? The last time you needed to stay awake for the end of a film? how easy was it to stay awake?
So I repeat? give up the need to sell. Be committed 150% to making the sale but avoid becoming tied to the "outcome" of making the sale. This is contrary to what many of us have been taught. However, if you view yourself as a "problem solver" rather than a "maker of sales" this concept will make much greater sense.
I define a problem as, "something that exists when there is a difference between what you have and what you want." My definition of business is, "The ability to solve other people's problems and get compensated for it". Closing is "the ability to create an environment in which the prospect comes to the conclusion that our product or service will solve his/her problem."
Based on these definitions our job becomes a process in which we first uncover whether the prospect has the type of problems our business solves. Next we have to find out if the prospect truly believes that a problem exists (and it's important to let the prospect be the judge.) If the prospect believes that there is a problem and that the problem is likely to cause monetary or emotional sacrifices, he or she will be open to having someone who can be trusted help solve the problem. In other words, the prospect begins to close the deal.
Your prospect will begin to convince and influence you that there is a need for your help. He or she will become the source of the sales presentation and the close. As backwards sounding as this may seem? it's really the way it works.
Because the responsibility of convincing and influencing is assumed willingly by the prospect nearly all of the stress and negativity we associate with selling literally disappears.
Use this approach to selling and you'll see a big difference. Instead of a day filled with trying to sell things to people, you will get to solve people's problems. This is a much more enjoyable way to approach the selling part of your business.
In summary? give up the need to sell and think of yourself as a magical problem solver.
Ike Krieger is the founder of BusinessSuccessBuilder.com. He is a nationally known business language expert, mentor, speaker, radio and TV talk show host, educator and author. He is a former communications instructor at Ohio State University.
He has served as business makeover specialist for the LA Times and writes for the San Fernando Valley Business Journal. He is the current Chairman of the Board of the North San Fernando Valley Regional Chamber of Commerce. Ike's business success builder programs have helped thousands of entrepreneurs, executives, salespeople, consultants and professionals get an even bettershot at networking, selling and business success.
Ike can be reached at 800-700-4334 or by e-mail at ike@businesssuccessbuilder.com.
BusinessSucce ssBuilder.com. Build it Big, Build it Bigger!
http://www.businesssuccessbuilder.com
818-997 -7575 - 800-700-4334
|
|
|
|
|
|
|
|
|
|
|


We all know that you can't earn your commission until... Read More
If you went to see your doctor, and he mentioned... Read More
Your proposal is selling for you when you're not there,... Read More
? Go through the "no's" to get to "yes." ?... Read More
Now business owners and sales professionals can develop a Faster... Read More
It's early January 2004. The Green Bay Packers are just... Read More
The other day, I received the last issue of a... Read More
Selling is a tough job, and sometimes you may need... Read More
I am often reminded of the following true story whenever... Read More
What comes to mind when you think of networking --... Read More
Recently, I wrote about about creating specific, compelling goals that... Read More
To be effective your sales letter must be opened, read,... Read More
Not all mannequins are made to look like full-grown adults.... Read More
Sales is a critical part of any business, including non-profits.... Read More
It is a basic tenet of behavioral psychology that people... Read More
Business owners should be more like doctors.Forget selling and start... Read More
Over the years, many prospects have hidden behind their well-trained... Read More
Ever had a party online or offline, and had guests... Read More
For many of you the Fear of Selling is a... Read More
Steps - it is unrealistic for most salespeople to expect... Read More
Everywhere I turn, I'm being asked to weigh in on... Read More
For the past months, maybe a year, I've been hearing... Read More
In the work place, the amount of good things that... Read More
* Are you sending e-mails to prospects instead of calling... Read More
Even in this day of websites, many customers want to... Read More
Over the years, I have been amazed at... Read More
In the last decade, the Internet has become a major... Read More
In my professional experience as a sales and marketing coach/consultant,... Read More
When I ask salespeople to define what a gatekeeper is,... Read More
American consumers have spoken and have done so loudly registering... Read More
Have you ever shopped at Walmart and thought... I need... Read More
We all learned in Sales 101 we must follow up... Read More
Picture this scene from the 1984 smash comedy movie from... Read More


Junk mail. We all get it. And it goes straight... Read More
The main reason for buyer resistance and selling stalls boils... Read More
I was a lucky kid when I grew up. Lucky,... Read More
Sean works for a major telecom company.During one of our... Read More
People ask me, "What should I charge?"I say, "Ask your... Read More
Successful salespeople have the ability to turn the customers they... Read More
Do you hang up on telemarketers? 9 times out of... Read More
Can you close a sale in just seven seconds? If... Read More
This is an important and potentially profitable piece of advice.... Read More
Special Requirements for Reprint: we ask only that you include... Read More
After our first half-hour telephone coaching session, when asked what... Read More
Most business people will tell you that selling is not... Read More
BackgroundThere's a conundrum that currently exists between the customer and... Read More
Who likes cold calling? Most salespeople don't like cold calling,... Read More
Have you ever gotten frustrated when you realize that your... Read More
Like the legendary search for the Holy Grail, the cup... Read More
Web sites exist for essentially two purposes. The first is... Read More
Have you ever shopped at Walmart and thought... I need... Read More
"Which is your best CD?"Ever get that question? My band... Read More
Let me tell you about my friend Peter who has... Read More
Everywhere I turn, I'm being asked to weigh in on... Read More
Hi, I'd like to discuss the most powerful words you... Read More
The best day of the week is TODAY, of course.... Read More
HANDLING OBJECTIONSSales presentation is not always going to be plain... Read More
Business owners should be more like doctors.Forget selling and start... Read More
Your business is making profits, but where is the cash?... Read More
Want to build a successful incentive program for your company?... Read More
When buying something, you can buy in one of two... Read More
No matter what you sell--products, services, or causes--one of the... Read More
Writing fundraising letters can be an effective way to request... Read More
How much extra money could you make by closing just... Read More
So now the time has come to invest in Lead... Read More
Why do we get into sales? Typically it is two... Read More
Sales |