Most business people will tell you that selling is not their favorite activity. Let's explore a way to look at the process of sales a bit more favorably.
Whether we like it or not---"we're all in sales". Most of us have an internal dialogue about both selling and closing that is less than positive. Most of us approach the sales portion of our business hoping we're not "coming off like a salesman".
Most of us hate to be sold to. Most of us have to sell to live. Most of us realize that in order to keep our business afloat, we need to sell. I suggest that you give up that need to sell. Please notice that I didn't ask you to give up the commitment to sell but rather the need.
The hardest time to do anything is when you need to. In the revised edition of his book "Man's Search for Meaning", the noted psychiatrist and author Victor Frankl coined the term "Paradoxical Intentionality". He defines "Paradoxical Intentionality" as "The twofold fact that fear brings about that which one is afraid of, and that hyper-intention makes impossible that which one wishes."
In other words, if you need to do something it makes the task much more difficult. Frankl's thesis can best be illustrated by an example with which we all can identify:
The last time you needed to get to sleep because you had something important to do the next morning? how easy was it to get to sleep? The last time you needed to stay awake for the end of a film? how easy was it to stay awake?
So I repeat? give up the need to sell. Be committed 150% to making the sale but avoid becoming tied to the "outcome" of making the sale. This is contrary to what many of us have been taught. However, if you view yourself as a "problem solver" rather than a "maker of sales" this concept will make much greater sense.
I define a problem as, "something that exists when there is a difference between what you have and what you want." My definition of business is, "The ability to solve other people's problems and get compensated for it". Closing is "the ability to create an environment in which the prospect comes to the conclusion that our product or service will solve his/her problem."
Based on these definitions our job becomes a process in which we first uncover whether the prospect has the type of problems our business solves. Next we have to find out if the prospect truly believes that a problem exists (and it's important to let the prospect be the judge.) If the prospect believes that there is a problem and that the problem is likely to cause monetary or emotional sacrifices, he or she will be open to having someone who can be trusted help solve the problem. In other words, the prospect begins to close the deal.
Your prospect will begin to convince and influence you that there is a need for your help. He or she will become the source of the sales presentation and the close. As backwards sounding as this may seem? it's really the way it works.
Because the responsibility of convincing and influencing is assumed willingly by the prospect nearly all of the stress and negativity we associate with selling literally disappears.
Use this approach to selling and you'll see a big difference. Instead of a day filled with trying to sell things to people, you will get to solve people's problems. This is a much more enjoyable way to approach the selling part of your business.
In summary? give up the need to sell and think of yourself as a magical problem solver.
Ike Krieger is the founder of BusinessSuccessBuilder.com. He is a nationally known business language expert, mentor, speaker, radio and TV talk show host, educator and author. He is a former communications instructor at Ohio State University.
He has served as business makeover specialist for the LA Times and writes for the San Fernando Valley Business Journal. He is the current Chairman of the Board of the North San Fernando Valley Regional Chamber of Commerce. Ike's business success builder programs have helped thousands of entrepreneurs, executives, salespeople, consultants and professionals get an even bettershot at networking, selling and business success.
Ike can be reached at 800-700-4334 or by e-mail at ike@businesssuccessbuilder.com.
BusinessSucce ssBuilder.com. Build it Big, Build it Bigger!
http://www.businesssuccessbuilder.com
818-997 -7575 - 800-700-4334
|
|
|
|
|
|
|
|
|
|
|


Successful salespeople have the ability to turn the customers they... Read More
JOHN DI LEMME on "I Am A Habit"H-A-B-I-T...When 95% of... Read More
One of the top brewing companies in America is a... Read More
The headline that appears over the salutation in a fundraising... Read More
You can have your cake and eat it.What is it... Read More
Recently I was out trail running along the South Fork... Read More
What comes to mind when you think of networking --... Read More
Over the years, many prospects have hidden behind their well-trained... Read More
No matter what you sell--products, services, or causes--one of the... Read More
Ever wish that your presentations could be as much fun... Read More
Terminology / AcronymsABC figures: This is the independently audited sales... Read More
The main reason for buyer resistance and selling stalls boils... Read More
Your choice of materials for store fixtures includes wood, metal,... Read More
Many companies are looking to improve upon the speed, security,... Read More
A white paper supports PR, marketing and sales because it... Read More
There are seven major reasons why adults continue their pursuit... Read More
There are thousands of books and seminars on how to... Read More
So, you are taking your products and heading to a... Read More
Imagine you just met someone new. The formalities of names,... Read More
After reading and researching thousands of books, articles and other... Read More
Whether you're a conventional sales person, a professional ? such... Read More
It is a basic tenet of behavioral psychology that people... Read More
Who among us is not already up to here with... Read More
Ever have a prospect start out your sales call by... Read More
Why do we get into sales? Typically it is two... Read More
A few days ago, I was signing copies of my... Read More
Selling your products at shows can be difficult when you... Read More
TELEPHONE TECHNIQUESSelling face to face is different from selling on... Read More
Linda felt like she had reached a plateau in her... Read More
Article I of a two-part series.No matter what customers say... Read More
Hello, do you have a website and sell something on... Read More
This article is meant to inform. Please don't construe this... Read More
"How do you create a perceived value to differentiate yourself... Read More


The other day, I received the last issue of a... Read More
The above quote, "Eighty percent of success is showing up."... Read More
Not all mannequins are made to look like full-grown adults.... Read More
1. Sell your products at a wholesale price to retail... Read More
For the past months, maybe a year, I've been hearing... Read More
A reader recently asked me the following: "I enjoyed the... Read More
Have you wasted valuable time and money on promotion that... Read More
Many participants in my programs ask how to deal with... Read More
The best of all worlds is to have a product... Read More
There are many tactics and techniques that go into converting... Read More
When I first started out as a loan officer, one... Read More
Once you have added a new customer to your book... Read More
When it comes to buying mortgage leads, there are many... Read More
Selling a service isn't the same as selling a product.... Read More
A mobile auto detailer and their profits are tied to... Read More
Its official. The news just came out. Yes, we are... Read More
Want to build a successful incentive program for your company?... Read More
You know that word of mouth can grow your business.... Read More
Most consultants I've talked to don't spend any time trying... Read More
Sales letters, sent via e-mail or snail mail, are an... Read More
Linda felt like she had reached a plateau in her... Read More
You can have your cake and eat it.What is it... Read More
There are thousands of books and seminars on how to... Read More
We would all like to think that our product or... Read More
The success of a small business depends upon a steady... Read More
Selling To Women - Selling To Men - It Isn't... Read More
The main reason for buyer resistance and selling stalls boils... Read More
Who among us is not already up to here with... Read More
People ask me, "What should I charge?"I say, "Ask your... Read More
In the last article... Read More
You're not alone. Most people are uncomfortable walking into a... Read More
Your proposal is selling for you when you're not there,... Read More
The formula for defining a "profession" is similar throughout many... Read More
Sales |