Last week, a wonderfully-skilled electrician installed a new light fixture for us. He was competent, courteous and efficient. He answered all our questions simply, with skill and eloquence. I was amazed, as you might imagine, when I asked him, "How much do we owe you?" and his embarrassed reply was,... Read More
How To Deal With A ComplainerA Complainer Is Characterized by:1. Dissatisfaction in their personal life 2. Anger 3. A desire to have their concerns acknowledged 4. Makes demands 5. Wants explanations 6. Makes threats or bluffs 7. FrustrationDescriptionComplainers have a gripe about everything in their life. This usually comes from... Read More
A colleague of mine has a problem. We belong to the same association and he's been trying for quite some time, without success, to get support for one of his proposals.His lack of results came to mind when a reader asked for ideas about making internal proposals more effective. As... Read More
Based upon my research of over 300 managers in the last two years, I have found what qualities are most important to hiring managers.You will be in a more competitive advantage if you do a self-assessment to determine if you possess these qualities. If you lack some of these qualities,... Read More
OK, so you want to improve your persuasion power right?Why? What's your intention?As you know your intent directs the flow of energy in your interactions with others. So doesn't it just make sense to have in mind a really clear and strong intent before you engage in your powerful persuasion... Read More
A while back, a potential client provided me with some general details of the writing work he wanted me to do for his company. Then he asked me to send him a proposal. Proposal?! I panicked as I tried to confirm with him what he meant by that... Read More
What Is Proxemics?The study of the communicative aspects of personal space and territory is called proxemics. Everyone is surrounded by an invisible zone of psychological comfort that follows us everywhere we travel. This protective bubble acts as a buffer zone against unwanted touching and attacks. Our comfort zone varies depending... Read More
Negotiations can seem as complex as physics, and in fact, people go to college to study the science of negotiating just as they would the laws of nature. At the same time, negotiation is like an ancient art form, some sort of Zen mental jujitsu. When neither the Zen nor... Read More
Negotiating skills can help you manage lots of different kinds of life situations, both at work and in your personal relationships. Here are a few examples of where these skills can help you build an even better life for yourself:1. Many family situations require negotiating with others. Deciding which movie... Read More
How Barter Can Help Your BusinessBarter trade is a powerful instrument that represents a solution for companies with available stock or services. By accepting payment in trade money instead of cash, a business maximizes their efficiency by increasing stock turnover or billable hours. Using the trade currency earned, that company... Read More
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What is Barter? Barter involves 2 parties. Each party wants... Read More
Not long ago, I made a partnership pitch, on behalf... Read More
"Conflict" is a word that can have varying degrees of... Read More
What better way to gain a new customer than by... Read More
Whether it's buying a car, asking for a pay rise,... Read More
You may be thinking, "Gary, I am a mom, housewife,... Read More
Well Enron dealt with this a little for instance an... Read More
Time was, in the country, the local "doc" was as... Read More
How many times have you heard:"You've got to drop your... Read More
If you are involved with sales, how do you feel... Read More
Smart buyers will always ask for a better price. Unfortunately,... Read More
Obviously, you might logically say, "that is good!" You would... Read More
Business owners have four options to resolve disputes with partners,... Read More
Amy Wright, 34, was extatic when her realtor showed her... Read More
Money makes the world go 'round. And when it comes... Read More
I would like to comment on the "A Beautiful Mind"... Read More
What exactly are we trying to accomplish by proving to... Read More
It creates some negotiating room, and you might just get... Read More
A while back, a potential client provided me... Read More
This article is one of the many articles still to... Read More
Inflexible Bureaucrats Are Characterized by:1. Cares little about your happiness... Read More
Cross cultural negotiation is one of many specialized areas within... Read More
When you are trying to make a sale and ask... Read More
In its simplest form, bartering involves an equal trade. One... Read More
Last week, a wonderfully-skilled electrician installed a new light fixture... Read More
You are standing on a small stage yelling, "What's the... Read More
Ambassadors to other countries are a vital part of international... Read More
Negotiating is no game. It is not for the weak... Read More
Negotiating is a hot topic these days for a good... Read More
Have you ever tried to negotiate a deal for software,... Read More
Counter one of the classic negotiating gambits by addressing it... Read More
The hardest and most important part of any negotiation is... Read More
Criteria ElicitationThis is without a doubt the most important persuasion... Read More
Inflexible Bureaucrats Are Characterized by:1. Cares little about your happiness... Read More
The hardest and most important part of any negotiation is... Read More
Have you ever tried to negotiate a deal for software,... Read More
What is Barter? Barter involves 2 parties. Each party wants... Read More
Amy Wright, 34, was extatic when her realtor showed her... Read More
Criteria ElicitationThis is without a doubt the most important persuasion... Read More
Forcing is a hard-nosed approach that makes heavy demands from... Read More
There was a time in my life when I sold... Read More
Not long ago, I made a partnership pitch, on behalf... Read More
It creates some negotiating room, and you might just get... Read More
Negotiating is a hot topic these days for a good... Read More
Did you know that at one time in this country... Read More
Let's talk about win-win negotiating. Instead of trying to dominate... Read More
Negotiating outcomes are the types of results that can happen... Read More
What better way to gain a new customer than by... Read More
You are standing on a small stage yelling, "What's the... Read More
In its simplest form, bartering involves an equal trade. One... Read More
You may be thinking, "Gary, I am a mom, housewife,... Read More
A while back, a potential client provided me... Read More
Believe me, it's not easy! And sometimes, it doesn't work... Read More
How To Deal With A ComplainerA Complainer Is Characterized by:1.... Read More
If you are involved with sales, how do you feel... Read More
Well Enron dealt with this a little for instance an... Read More
Cross cultural negotiation is one of many specialized areas within... Read More
OK, so you want to improve your persuasion power right?Why?... Read More
Business owners have four options to resolve disputes with partners,... Read More
How Barter Can Help Your BusinessBarter trade is a powerful... Read More
Negotiating skills can help you manage lots of different kinds... Read More
There's an old joke about the New York City blackout.... Read More
Based upon my research of over 300 managers in the... Read More
Ask and you shall receive & knock and it shall... Read More
There is no right or wrong to fire up your... Read More
When you are trying to make a sale and ask... Read More
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