Character -- Why It Matters In Leaders

"Character is much easier kept than recovered." -Thomas Paine

"The best index to a person's character is (a) how he treats people who can't do him any good, and (b) how he treats people who can't fight back." -Abigail van Buren

"Good character is more to be praised than outstanding talent. Most talents are to some extent a gift. Good character, by contrast, is not given to us. We have to build it piece by piece?by thought, choice, courage, and determination." -John Luther Long

____________________________________________

Here is a simple tip for aspiring leaders ? It is far better to have character than to be one.

I once heard Bob McEwen (former Congressman from Ohio) define character as the combination of morality and integrity. According to his definition, morality is not doing the wrong thing while integrity is having the strength to do the right thing.

Based on this definition, character is not something you just have. You must work to build character every day. It is something that develops over time, but is destroyed in a moment.

Why, as a leader, is character a big deal?

Without even considering the moral and legal implications of character lapses, just look at the impact on your organization. As John Maxwell says, "Everything rises and falls on leadership." By this standard, your personal character will become the character of your organization. Consider these facts:

? 58% of workers surveyed indicated that employee fraud would decrease if managers (company leaders) were better role models (Oct 2002, Ernst & Young, "The CPA Letter")

? 80% of people surveyed indicated that they decide to buy a firm's goods or services partly on their perception of its ethics (2003, Wirthlin Worldwide)

? Unethical behavior leads to more sabotaging behavior in the workplace, such as:

o Under delivering on commitments

o Over promising to win a customer or gain support for a project

o Wasting time and energy guarding turf

o Lowering goals to avoid failure rather than striving for excellence

o Padding the budget to look better

o Fudging results to stay competitive

o Hiding facts

o Skipping over details

o Withholding praise from others

o Hogging credit

o Shifting or buffering blame

o Looking for scapegoats

(Case Western Reserve University, Online Ethics Center for Engineering and Science)

As you can see from the results of these studies, the character of the leader affects not only the behavior of the organization, but its results as well. I do not know all the details of the Enron or MCI WorldCom scandals, but I do know that the fallout hurt the companies and their employees. These examples are extreme cases of character failures, but many smaller ones happen in business and organizational life every day.

As usual, I have a story to relate to illustrate my point. One time I hired a man to work in a department I managed. During the hiring process, I realized that a woman in the department, working in the same capacity, was significantly underpaid compared to both industry standards and the starting salary of the man we were hiring. I immediately went to my supervisor and attempted to negotiate a resolution plan. In response to my request to adjust her salary he asked, "Does she know that he will be making more than her?" This perspective floored me. It seems that her knowledge of the situation, rather than a determination of whether it was right or wrong, was the deciding factor on whether it should be addressed or not. At that moment, I remembered a statement I had heard long before: "Character is what you do when no one is watching."

Unfortunately, I was unable to persuade my supervisor to take action in this case. This response severely damaged my trust and respect for both the person and the organization. I eventually left the organization for other reasons, but in retrospect, I probably should have left sooner. When it comes to character, leaders simply cannot compromise.

You can staff your organization to compensate for skill and knowledge deficiencies. You must stand alone on character. Do not let short-term thinking entice you into small, subtle concessions on matters of character. Be a leader of high morals and impeccable integrity in everything you do.

So, I encourage you to remember this simple tip . . .

It is far better to have character than to be one.

You may use this article for electronic distribution if you will include all contact information with live links back to the author. Notification of use is not required, but I would appreciate it. Please contact the author prior to use in printed media.

Copyright 2005, Guy Harris

Guy Harris is a Recovering Engineer. He works as Relationship Repairman and People-Process Integrator. His background includes service as a US Navy Submarine Officer, functional management with major multi-national corporations, and senior management in an international chemical business. As the owner of Principle Driven Consulting, he helps entrepreneurs, business managers, and other organizational leaders improve team performance by applying the principles of human behavior.

Guy co-authored "The Behavior Bucks System(tm)" to help parents reduce stress and conflict with their children by effectively applying behavioral principles in the home. Learn more about this book at http://www.behaviorbucks.com

Learn more about Guy at http://www.principledriven.com

---

Celebrating Successes: The Power Of Compliments

Years ago, when I was new in management circles, a... Read More

To be, or Not to be (Average)?

When is hate OK? When it's the feeling you have... Read More

The Leadership Vacuum

In today's fast moving, ever changing, and highly competitive world... Read More

Coaching a Leader

One of my favorite memories growing up as a child... Read More

Leadership For Deep Results: Without Them Are You Wasting Your Leadership And Your Life? (Part One)

I've challenged all leaders I have worked with during the... Read More

Leadership is About Growing Others - Its Not About You!

"Before you become a leader success is all about growing... Read More

Career Advice for Business Leaders: Empowering Others

Many potential leaders in business sabotage themselves and their organizations... Read More

The Flexible Leadership Workshop

The Leadership ChallengeLeaders in today's society are faced with an... Read More

How To Party Like Leonardo Da Vinci

After studying scores of great thinkers like Leonardo Da Vinci,... Read More

Beyond Authority: Debunking the Top 3 Leadership Myths

Have you noticed that across the business world people are... Read More

Women in Leadership - How to Get Promoted

It is often much harder for women to get promoted... Read More

Mentors and Coaches: How to Be A Great Mentor

Though out your career you may be asked to become... Read More

What Every Manager Should Know About How to See the Talents of Effective Leaders

An organization of any size, from the family to the... Read More

What We Can Learn From J. Paul Getty

J. Paul Getty planned to enter the U.S. Diplomatic Service,... Read More

The Sink Or Swim Approach To Leadership

Looking around in most corporate environments today you'll find mission,... Read More

What Kind of Leader Are You?

You are a leader if someone is following you. This... Read More

3 Elements of Leadership Power!

In an article discussing the need for innovative products and... Read More

Lessons In Leadership: What Not To Do... From A Canoe!

When it comes to fishing, my husband takes the lead.... Read More

The Tao of Leadership

There can be no doubt that the ancient author of... Read More

Tough Times Demand Resilient Leaders

The stock market gyrates with unpredictable and heartburning results. Icons... Read More

Leadership Skills Training Empowers Problem-solving and Visioning

Leadership skills training programs empower you to influence, persuade or... Read More

Abraham Lincoln Is Still Alive

Abraham Lincoln Is Still Alive President Jimmy Carter tells in... Read More

Fighting the Gravitational Pull of Positional Leadership

A little on leadership?Many people enter the leadership world through... Read More

The Compassion Paradox

Effective leaders are comfortable with paradox. They can call on... Read More

Trust - The Most Vital Component in Leadership

"Trust is the emotional glue that binds followers and... Read More

Birth Order - Understand How It Affects Your Personality

"Know thyself" is a powerful principle that leaders, managers and... Read More

Leadership

Webster's defines leadership as : "1. the office of position... Read More

The Defining Moment: The Straw That Stirs The Drink Of Motivational Leadership (Part Two)

In Part One, I described the importance of establishing deep,... Read More

Benefits of Leadership Skill Training

DESCRIPTION CMOE's Leadership Skill Training addresses a wide range of... Read More

What Does Exceptional Business Success Require of Us?

To excel in business we need conscious command of all... Read More

Make The Elephant Jump -- Leading With A Kind Heart

Leadership is not about getting people to do what they... Read More

Three Growth Guidelines from Stephen Covey

I have been looking for answers to what it takes... Read More

The SAMMER Test: Leading People To Get The Right Results At the Right Time In The Right Way

As a leader, you do nothing more important than get... Read More