With medical collections costing doctors millions upon millions of dollars in unpaid bills and collection fees, many people have just one question: Who are these people who are trying to stiff the doctors who delivered them from great physical pain (or the flu, hypochondria, not-so-white-teeth, or a nose that didn't look enough like Brad Pitt's)?
Well, I'm here to tell you who these people are, or at least some of them.
They're me.
Yes, I admit it: I left a dentist's bill unpaid for three months.
OK, so dentistry isn't technically considered "medical," but it's the same situation: a doctor left in the lurch.
Why did I do such a horrible thing, especially when I, a small businessperson myself, know how difficult unpaid debts can make cash flow, and how it could very easily make me persona non grata in that office?
Why Medical Collections Happen
Or, Possible Reasons for Me Being a Deadbeat
Here are reasons commonly advanced for why people like me might not pay a doctor's bill.
They don't have enough money, plain and simple. After all, if they couldn't afford insurance, they probably are going to have trouble with the bill. They don't care about the poor doctors and either don't know about or don't care about the potential for damage to their own credit ratings. They are chronically lazy, stupid, or just don't know what they're doing. OK, the terms used aren't quite that specific, but that's the general idea. All of these possible reasons why a patient might not pay could be pretty discouraging for a practice looking to get the money it's owed. After all, there's not much even the best doctor can do about a patient's poverty, venality, or fecklessness.
But is there really so little hope for collecting on medical debt?
Why Medical Collection Isn't Necessarily So Hopeless
Or, The Real Reason I Didn't Pay My Dentist's Bill
I just signed and mailed a check for my outstanding dentist's bill. That just goes to show the situation isn't so hopeless after all, doesn't it? Here's at least one case of a healthcare practice getting its money back., and after three months at that . No, my financial situation did not improve dramatically, nor did my slothful ways correct themselves.
Wondering what the dentist did to make me pay? Plead? Cajole? Shame? Threaten to put the tartar back?
Actually, the dentist didn't do anything, and that's the problem.
Here's what happened: I remembered I had the bill to pay.
I had forgotten ever owing the dentist money. Since I wasn't expecting the dentist's bill, unlike all the bills that come every month, it got lost in a pile of credit card offers, appeals to help save trees being cut down to make paper, and news about really great products for writers. The follow-up letter reminding me to pay met a similar fate. It probably didn't help when I took a trip to Las Vegas and then threw away the junk mail en masse when I got back.
I finally remembered the bill when someone asked me to write an article about medical collections. Sure enough, the follow-up letter (though not the original bill) was there in the pile of newsletters and friendly reminders from various businesses to schedule this or that appointment.
The moral of the story
If you are a patient, make sure to check your mail for letters from the doctor's office. If you're running a healthcare practice, follow up with your patients who have outstanding invoices-a phone call is preferable, since it's less likely to get lost at the bottom of a pile of correspondence.
Don't have time for that? Worried about the legal issues of collection law compliance? Don't let that stop you. Go to a company that specializes in medical collections and accounts receivables management for healthcare practices.
It's not about "putting debts in collection" anymore. Many of these companies offer everything from sending out a few polite phone calls and letters to end-to-end accounts receivable management. None of this has to impact your patients' credit rating or cost you a fortune.
Your office can go back to healing people. Isn't that why you got into this business in the first place?
Steve Austin is a regular contributor to Let No Debt Remain Outstanding (http://www.let-no-debt-remain-outstanding.com/ a>), a website with articles on choosing a collection agency, along with recommended the best collection agencies.
![]() |
|
![]() |
|
![]() |
|
![]() |
Have you ever felt trapped in a Rat Race and... Read More
Do you want to reduce your debt? Having trouble paying... Read More
Anyone who embarks on a debt reduction program should know... Read More
What is debt settlement?Debt Settlement is a process to settle... Read More
Bankruptcy is one of the tougher choices we as adults... Read More
To be out of credit card debt is your dream... Read More
Are you still clearing a mountain of debt amassed last... Read More
Bankruptcy has long been a big question mark in the... Read More
Last April, President Bush enthusiastically signed into law the oddly-named... Read More
Here is a useful guide to bankruptcy. It should be... Read More
Personal bankruptcy is a legal way to give people with... Read More
Many people have been taught that you cannot get ahead... Read More
Debt relief is a topic on a lot of consumers'... Read More
Strictly speaking, his advice was preceded by another Heinlein maxim... Read More
Entrepreneurs have a tough time in their formative years. They... Read More
As vice president of the American Credit Foundation, a nonprofit... Read More
Do you, like millions of other Americans, feel like you're... Read More
There is a law all smart people break.Parkinson's law.Parkinson's law... Read More
Good credit is everyone's dream. A wise use of credit... Read More
On April 20 of this year, President Bush signed a... Read More
A debt solution like bankruptcy should really only be used... Read More
We all know about debt. If you don't have too... Read More
If you once have been caught in the debt trap,... Read More
Are you among the millions of people who have found... Read More
People often get to a place where they simply can't... Read More
If you are in debt over your head and wondering... Read More
If you've ever earned enough money to put some aside,... Read More
Amy Wright, 34, was extatic when her realtor showed her... Read More
Bankruptcy is little more than a smack on the hand... Read More
Outlined below are some of the benefits and drawbacks of... Read More
The idea of moving abroad to escape debt seems to... Read More
Credit card debt elimination can be done with a good... Read More
These days, getting into debt is easy.Unfortunately, getting out of... Read More
WILL MY CREDITORS STOP HARASSING ME?Yes, they will! By law,... Read More
On October 17, 2005 President Bush's sweeping bankruptcy reform law... Read More
Reducing debt usually isn't a high priority for people until... Read More
With £1.3 trillion pounds worth of debt in the UK,... Read More
Signing up for a debt management program is easy; it's... Read More
It seems as though whenever we go out for the... Read More
The United States Senate passed a law on March 10,... Read More
Are you among the millions of people who have found... Read More
At some time or another during our lives most of... Read More
Many consumers that are bogged down in debt frequently turn... Read More
If you are determined to pay credit card debt off... Read More
For most Americans, credit card debt is a dangerous and... Read More
As they stare down at a teetering pile of bills,... Read More
With the high cost of gasoline and the amount of... Read More
Congress recently passed the Bankruptcy Abuse Prevention and Consumer Protection... Read More
When you find yourself thinking about using a credit counseling... Read More
As vice president of the American Credit Foundation, a nonprofit... Read More
Bills, creditors, debt collectors. Are you yearning for the days... Read More
Are you still clearing a mountain of debt amassed last... Read More
To be out of credit card debt is your dream... Read More
People often get to a place where they simply can't... Read More
Having trouble paying your bills? Getting dunning notices from creditors?... Read More
Debt management (specifically unsecured) is the first step to taking... Read More
It has been said that everyday more and more people... Read More
How do I lower my debts?There are several ways of... Read More
You may not realize what that credit card bill is... Read More
In April 2005, Congress made sweeping changes in U.S. bankruptcy... Read More
Educating yourself about the ins and outs of debt negotiation... Read More
In today's consumer society it is all too easy to... Read More
So you've screwed up. You're drowning in debt. Maybe the... Read More
Nathaniel Hawthorne's book The Scarlet Letter states in Chapter 2,... Read More
I'm sure you'll agree that budgeting, saving money, and eliminating... Read More
(Money You Don't Have to Pay Back) 1. One way... Read More
Debt Relief |