The best way to explain this concept is to tell you a story. While calling for lease purchasing property, I spoke with an older widowed woman. I went through my script and when I asked her why she thought her home hadn't sold, she said to me, I just don't know, I put it in the paper. I then asked her if she had a FSBO sign in her yard, or if she had posted any flyers around the neighborhood or in the nearby markets. She said, why no, I haven't. To make a long story short she said she would ask her granddaughter to help her do just that. She thanked me profusely and I told her to call me if she needed any help!
Now I am sure there are some of you out there saying, why, she isn't doing the deal with you, and I say right back to you, it is not always about the money. What do I mean by this, just this, you are a business owner in your community and sometimes good will is more important than money. Do you know what happened because I helped this woman? You got it, she sold her home and gave my card to her granddaughter and her fiancé to call me to see if I had a property they might be able to lease purchase. I did in fact have one, so she gave them the money (from her house sale) to move into a nice lease purchase home. Because she referred them to me, I sent her a referral fee and let me tell you she told all her friends before she moved to Florida and we got several more deals from those calls.
Now, mind you, this is not the first time this has happened to me, and I know it won't be the last. So for those of you who never offer one iota of advise to someone you are speaking with unless they pay you for it, see what you are missing out on. Remember, it is not always about the money, and if you make it so, you are losing out on A LOT of money and more importantly, good will and enhancing your reputation in your community.
Copyright 2005 DeFiore Enterprises
Interested in having your own successful, home based creative real estate investing business? Chuck and Sue have been helping folks start successful home based businesses for over 19 years, and we can help you too! To see how, visit http://www.homebusinesssolutions.com for the latest FREE tips and tricks, educational products and coaching in creative real estate investing and home based businesses. No time to visit the site? Subscribe to our "how to" Home Business Solutions Digest, it's like having your own personal coach. Visit http://www.hbsdigest.com to start today.
|
|
|
|
|
|
|
|
|
|
|


In a strange juxtapositioning of articles, this month's UK '... Read More
CRM was supposed to bring companies closer to their clients.... Read More
Service can be described as a "performance" of some kind... Read More
We, as small business people, naturally dislike complaints from our... Read More
My regular readers will know that one of the things... Read More
I'd like to start this article with a test ?What... Read More
The defintion of Customer Relationship Management (CRM) that I favor... Read More
Do you know you can open, answer, close and report... Read More
Last night I was at my computer and a Skype... Read More
It all started a couple of weeks ago when a... Read More
Running a business is about providing goods and services to... Read More
Clients? they are the most important influence in the success... Read More
This article offers five ways to help you deal with... Read More
Customer service today is getting worse. Win customers over and... Read More
Customer service and customer service training are vital for any... Read More
You probably think I am going to say something like,... Read More
Jay instructed a customer of his to offer a rare... Read More
Why is it that Microsoft wants you to buy its... Read More
You want customers. I want customers. We all want customers.... Read More
In order to maintain a successful business, the business must... Read More
What is one of the greatest ways to add value... Read More
Many years ago, I was a first year apprentice assigned... Read More
Some time ago a major UK food retailer decided to... Read More
Wherever you turn these days you'll find articles covering every... Read More
The primary objective of a business is to get and... Read More
In today's demanding economy, the first line of any business... Read More
One thing all successful small business owners have in common... Read More
As someone who has been heavily involved facilitating strategic planning... Read More
You probably spend a great deal of your time looking... Read More
What customers really want can be divided into two areas.Firstly... Read More
What have you done for your existing customers lately? Probably... Read More
Customer service is everything to a business. Just look at... Read More
"Marketing as a spiritual practice." It sounds contradictory ? how... Read More


How often have you left a meeting with a customer... Read More
The relationship between customer satisfaction and success of a service... Read More
Customer Service is a critical factor for keeping your clients... Read More
Q: I just discovered that for the past six months... Read More
Customer retention is vital to a business. If you cannot... Read More
The defintion of Customer Relationship Management (CRM) that I favor... Read More
Relationships... Money... Health..The Past...Failure..Mental and Spiritual Battles..Time Constraints...Professional pressures..At any... Read More
You want customers. I want customers. We all want customers.... Read More
In any business our customers are one of our most... Read More
1. Hire people who have a service attitude. Some people... Read More
Corporations in every sector are spending more than ever before... Read More
I spent some twenty years in the corporate world, for... Read More
The Reason Why Direct Internet Marketers Have To Work So... Read More
Good customer service just isn't enough anymore in the marketplace... Read More
Customer Loyalty, we all want it. Don't we?Some people say... Read More
This article offers five ways to help you deal with... Read More
Customer service is an essential component of any business. Clearly,... Read More
Newsletters can be wonderful tools for communicating with your customers... Read More
Do many of us realize that we are working an... Read More
Customer satisfaction is valuable, but customer loyalty is priceless. In... Read More
This morning I was having breakfast with my good friend... Read More
Customer service today is getting worse. Win customers over and... Read More
In a mobile detail or mobile car wash business you... Read More
Dr. Michael LeBoeuf, in his cassette album entitled, Win Customers... Read More
Reality is not always pretty. But here is a tad... Read More
Note to Kmart: It wasn't about the weatherIn the 1970s... Read More
"Society is always taken by surprise at any new example... Read More
A couple of years ago I had a call from... Read More
In my day to day practice in strategic human resource... Read More
Another sad fact of life is that these days, very... Read More
Quest for new clients shouldn't ignore those who pay the... Read More
Your opportunity to build a stellar client relationship starts with... Read More
One of my classes in management focused on the repeat... Read More
Customer Service |