Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly and efficiently, predictive dialing also processes and makes use of a whole range of information, linking callers to live voices every single time. In fact,... Read More
I got a phone call today from a gentleman in Arizona. He wanted to talk to me about a report I downloaded from him about network marketing. I wasn't interested in network marketing, and I told him that.But consider this.I live in Chilliwack, British Columbia, Canada. So that call was... Read More
Kids play hard, and sometimes that means they play really loud in the midst of exploring their worlds and role playing with siblings and friends.I know with my kids, if I'm not hearing some degree of noise; [i.e. play], from them, it probably means one of them is not feeling... Read More
Almost every day, visitors to my Unlock The Game? website click on my live instant-messenger chat button, which invites them to "Ask Ari a selling question."And do you know what their most common question is?Yes, you guessed it: "Is there any way I can break through or overcome my fear... Read More
Cold calling has to be one of the most feared aspects of every sales person's and business owner's day. With some important key tips, you can make cold calling painless and enjoyable and as easy as calling a friend.Here are 7 key ways to jump start your cold calls:1. Research... Read More
In her book, The Introvert Advantage, Marty Olsen Laney talks about the defining moment when she embraced the fact that she was an introvert. It came in the form of a statement, "Oh, there's nothing wrong with me, I'm just an introvert!"According to her research only 25% of people are... Read More
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What? Sharon Morgen?" "No. Sharon DREW" "Um. Hello. Are you Mrs. Drew?" "Ms. Morgen. That's me. Is this a sales call?" "Um. Hello. No. I'm with XYZ bank and I'm giving you a service call." "Regarding what? I don't do business... Read More
Our emotions and feelings are changing all of the time based on our interpretation of events. Does this mean that even a sales superstar feels bad if they lose a big deal? Of course they do. They wouldn't be human if they didn't. It's natural for your feelings to fluctuate... Read More
Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were less than the travel costs involved in bringing the people together. Additionally, significant time savings are involved, both in terms of travel time and in... Read More
Your sales structure for outbound calls can be summarised using the well know acronym AIDA (Attention, Interest, Desire, Action) we will explore at a high level what should be happening during a telemarketing call.Open The Call Then Set Your AgendaThe opening minutes of any sales call are vital. You must... Read More
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The other day I received a call from a telemarketer... Read More
It happens all the time, you hear someone over the... Read More
Predictive dialers are many steps removed from their predessors, the... Read More
Your sales structure for outbound calls can be summarised using... Read More
A few months ago I spent time training some telephone... Read More
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
I had to really look at things a little different... Read More
Almost every day, visitors to my Unlock The Game? website... Read More
So you're in business. Whether it is micro, small, medium,... Read More
It sometimes surprises people when I tell them I get... Read More
Originally the conference call was limited to businesses paying exorbitant... Read More
Sales calls that you control are what all salespeople want.... Read More
In sales, one of the things you will be doing... Read More
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
Do you want to be a sales champion? There are... Read More
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More
I got a phone call today from a gentleman in... Read More
Cold calling. Most people hate to do it and there... Read More
Everyone picks up the telephone to do business. Yet the... Read More
It is a fact of life for most new sales... Read More
Unfortunately, the DNC legislation has many small businesses that use... Read More
Cold calling has to be one of the most feared... Read More
Having your fingernails removed!Many salespeople would rather have their fingernails... Read More
Our emotions and feelings are changing all of the time... Read More
Do you ever wake up on the wrong side of... Read More
The telephone is an often under-appreciated and much maligned piece... Read More
If you own or operate an outbound call center, you've... Read More
The catchword today for business is flexibility.With changes in suppliers,... Read More
A consipiracy exists in the world of selling. A cold... Read More
When selling your product face to face with a customer,... Read More
I got a confession to make! The little communication device... Read More
Telemarketing is one of the most common ways that a... Read More
Telemarketing is one of the most common ways that a... Read More
I got a confession to make! The little communication device... Read More
Almost every day, visitors to my Unlock The Game? website... Read More
I got a phone call today from a gentleman in... Read More
The catchword today for business is flexibility.With changes in suppliers,... Read More
Cold calling has to be one of the most feared... Read More
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More
Everyone picks up the telephone to do business. Yet the... Read More
The telephone is an often under-appreciated and much maligned piece... Read More
So you're in business. Whether it is micro, small, medium,... Read More
Cold calling. Most people hate to do it and there... Read More
The other day I received a call from a telemarketer... Read More
It sometimes surprises people when I tell them I get... Read More
A few months ago I spent time training some telephone... Read More
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
Our emotions and feelings are changing all of the time... Read More
Sales calls that you control are what all salespeople want.... Read More
It happens all the time, you hear someone over the... Read More
If you own or operate an outbound call center, you've... Read More
When selling your product face to face with a customer,... Read More
In sales, one of the things you will be doing... Read More
Unfortunately, the DNC legislation has many small businesses that use... Read More
A consipiracy exists in the world of selling. A cold... Read More
More and more e-mails are arriving in my in-box from... Read More
Predictive dialers are many steps removed from their predessors, the... Read More
It is a fact of life for most new sales... Read More
I had to really look at things a little different... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
Originally the conference call was limited to businesses paying exorbitant... Read More
Do you want to be a sales champion? There are... Read More
Do you ever wake up on the wrong side of... Read More
Kids play hard, and sometimes that means they play really... Read More
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