HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't let others tell you any different. Like the Sales Representative who looks forward to his or her new car every two years, so the telesales person deserves to enjoy good equipment. Good, practical equipment does make a difference. The Sales... Read More
I had to really look at things a little different when I started calling people. Now I am not a telemarketer. I call people only when they request it.The problem is, they usually don't remember filling out the form or they don't remember why I am calling. Most of the... Read More
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What? Sharon Morgen?" "No. Sharon DREW" "Um. Hello. Are you Mrs. Drew?" "Ms. Morgen. That's me. Is this a sales call?" "Um. Hello. No. I'm with XYZ bank and I'm giving you a service call." "Regarding what? I don't do business... Read More
Everyone picks up the telephone to do business. Yet the word "telemarketing" has many negative connotations for people. However, telemarketing is merely a term for conducting business over the telephone. Whenever you pick up the phone at work to make or receive a call you are "a telemarketer". Over the... Read More
Having your fingernails removed!Many salespeople would rather have their fingernails removed slowly than make a cold call. And it's no wonder; with the abundant number of resistance-inducing techniques out there, salespeople set themselves up for failure. However, New Business Development is a major key to a company's long term survival.... Read More
It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn so much money that they can now enjoy the fruits of their coming wealth. Everything seems perfect until they realize that before closing a sale... Read More
We do not advocate cold calling in High Probability Selling. However, cold calling is necessary at times.You do need prospective clients and customers: If you don't have a customer list from which to solicit referrals, and you also lack an advertising/marketing budget, cold-calling to a highly targeted list is the... Read More
Telemarketing is one of the most common ways that a business can generate leads. It is a versatile approach. Lead generation telemarketing can be inbound or outbound, meaning that systems use prerecorded messages and can dial either random numbers or numbers from an imported list.Telemarketing is one of the few... Read More
Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were less than the travel costs involved in bringing the people together. Additionally, significant time savings are involved, both in terms of travel time and in... Read More
Sales calls that you control are what all salespeople want. I am a big believer that questioning is the most important skill for sales professionals. In order to stay in control of your sales calls, whether by phone or in person, you need to be the one asking questions most... Read More
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Having your fingernails removed!Many salespeople would rather have their fingernails... Read More
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More
In sales, one of the things you will be doing... Read More
I had to really look at things a little different... Read More
The other day I received a call from a telemarketer... Read More
When selling your product face to face with a customer,... Read More
Your sales structure for outbound calls can be summarised using... Read More
Do you ever wake up on the wrong side of... Read More
A consipiracy exists in the world of selling. A cold... Read More
We do not advocate cold calling in High Probability Selling.... Read More
It happens all the time, you hear someone over the... Read More
Originally the conference call was limited to businesses paying exorbitant... Read More
More and more e-mails are arriving in my in-box from... Read More
I got a phone call today from a gentleman in... Read More
Using the telephone as an effective sales and customer service... Read More
Almost every day, visitors to my Unlock The Game? website... Read More
Kids play hard, and sometimes that means they play really... Read More
If you own or operate an outbound call center, you've... Read More
The catchword today for business is flexibility.With changes in suppliers,... Read More
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More
So you're in business. Whether it is micro, small, medium,... Read More
Cold calling. Most people hate to do it and there... Read More
The telephone is an often under-appreciated and much maligned piece... Read More
I got a confession to make! The little communication device... Read More
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
Telemarketing is one of the most common ways that a... Read More
Predictive dialers are many steps removed from their predessors, the... Read More
It sometimes surprises people when I tell them I get... Read More
Do you want to be a sales champion? There are... Read More
Sales calls that you control are what all salespeople want.... Read More
Unfortunately, the DNC legislation has many small businesses that use... Read More
Cold calling has to be one of the most feared... Read More
Our emotions and feelings are changing all of the time... Read More
It happens all the time, you hear someone over the... Read More
Our emotions and feelings are changing all of the time... Read More
Using the telephone as an effective sales and customer service... Read More
More and more e-mails are arriving in my in-box from... Read More
The telephone is an often under-appreciated and much maligned piece... Read More
I had to really look at things a little different... Read More
Cold calling has to be one of the most feared... Read More
Everyone picks up the telephone to do business. Yet the... Read More
Do you want to be a sales champion? There are... Read More
Your sales structure for outbound calls can be summarised using... Read More
Do you ever wake up on the wrong side of... Read More
The catchword today for business is flexibility.With changes in suppliers,... Read More
Almost every day, visitors to my Unlock The Game? website... Read More
Cold calling. Most people hate to do it and there... Read More
So you're in business. Whether it is micro, small, medium,... Read More
I got a phone call today from a gentleman in... Read More
When selling your product face to face with a customer,... Read More
If you own or operate an outbound call center, you've... Read More
Having your fingernails removed!Many salespeople would rather have their fingernails... Read More
Telemarketing is one of the most common ways that a... Read More
A consipiracy exists in the world of selling. A cold... Read More
I got a confession to make! The little communication device... Read More
We do not advocate cold calling in High Probability Selling.... Read More
Originally the conference call was limited to businesses paying exorbitant... Read More
It is a fact of life for most new sales... Read More
Unfortunately, the DNC legislation has many small businesses that use... Read More
The other day I received a call from a telemarketer... Read More
Predictive dialers are many steps removed from their predessors, the... Read More
It sometimes surprises people when I tell them I get... Read More
In sales, one of the things you will be doing... Read More
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
Sales calls that you control are what all salespeople want.... Read More
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