Telesales

HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't let others tell you any different. Like the Sales Representative who looks forward to his or her new car every two years, so the telesales person deserves to enjoy good equipment. Good, practical equipment does make a difference. The Sales... Read More

Telemarketers May Have Ruined Everything

I had to really look at things a little different when I started calling people. Now I am not a telemarketer. I call people only when they request it.The problem is, they usually don't remember filling out the form or they don't remember why I am calling. Most of the... Read More

This is a Sales Call: How to Begin Prospecting Calls with Integrity

"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What? Sharon Morgen?" "No. Sharon DREW" "Um. Hello. Are you Mrs. Drew?" "Ms. Morgen. That's me. Is this a sales call?" "Um. Hello. No. I'm with XYZ bank and I'm giving you a service call." "Regarding what? I don't do business... Read More

Telephone Sales Basics for Start-ups

Everyone picks up the telephone to do business. Yet the word "telemarketing" has many negative connotations for people. However, telemarketing is merely a term for conducting business over the telephone. Whenever you pick up the phone at work to make or receive a call you are "a telemarketer". Over the... Read More

The Dos and Donts of Cold Calling

Having your fingernails removed!Many salespeople would rather have their fingernails removed slowly than make a cold call. And it's no wonder; with the abundant number of resistance-inducing techniques out there, salespeople set themselves up for failure. However, New Business Development is a major key to a company's long term survival.... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn so much money that they can now enjoy the fruits of their coming wealth. Everything seems perfect until they realize that before closing a sale... Read More

No More Cold-Calling? Well, Almost...

We do not advocate cold calling in High Probability Selling. However, cold calling is necessary at times.You do need prospective clients and customers: If you don't have a customer list from which to solicit referrals, and you also lack an advertising/marketing budget, cold-calling to a highly targeted list is the... Read More

Generating Leads Through Telemarketing

Telemarketing is one of the most common ways that a business can generate leads. It is a versatile approach. Lead generation telemarketing can be inbound or outbound, meaning that systems use prerecorded messages and can dial either random numbers or numbers from an imported list.Telemarketing is one of the few... Read More

Conference Calling Evolved

Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were less than the travel costs involved in bringing the people together. Additionally, significant time savings are involved, both in terms of travel time and in... Read More

Control Your Sales Calls From The Start

Sales calls that you control are what all salespeople want. I am a big believer that questioning is the most important skill for sales professionals. In order to stay in control of your sales calls, whether by phone or in person, you need to be the one asking questions most... Read More

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The Dos and Donts of Cold Calling

Having your fingernails removed!Many salespeople would rather have their fingernails... Read More

This is a Sales Call: How to Begin Prospecting Calls with Integrity

"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More

Overcoming Objections Over the Telephone

In sales, one of the things you will be doing... Read More

Telemarketers May Have Ruined Everything

I had to really look at things a little different... Read More

3 Simple Rules For Your Next Sales Call

The other day I received a call from a telemarketer... Read More

How To Get Your Phone Call Returned

When selling your product face to face with a customer,... Read More

Telsales Just Got Easier!

Your sales structure for outbound calls can be summarised using... Read More

K.A.R.M.A. of Phone Prospecting

Do you ever wake up on the wrong side of... Read More

The Cold Calling Conspiracy

A consipiracy exists in the world of selling. A cold... Read More

No More Cold-Calling? Well, Almost...

We do not advocate cold calling in High Probability Selling.... Read More

Phone Tips To Get Things Done: Professional Phone Skills

It happens all the time, you hear someone over the... Read More

Conference Calling Evolved

Originally the conference call was limited to businesses paying exorbitant... Read More

7 Cold Calling Secrets Even The Sales Gurus Dont Know

More and more e-mails are arriving in my in-box from... Read More

High Phone Bills Can Affect More Than Your Expenses

I got a phone call today from a gentleman in... Read More

What Level Of Telephone Sales And Customer Service Do You Provide?

Using the telephone as an effective sales and customer service... Read More

Sales Therapy 101: Breaking Your Fear of Cold Calling

Almost every day, visitors to my Unlock The Game? website... Read More

How to Make Sales with Noisy Kids in the House

Kids play hard, and sometimes that means they play really... Read More

Choosing a Phone Dialer that Works

If you own or operate an outbound call center, you've... Read More

How To Know Youre On A Winner

The catchword today for business is flexibility.With changes in suppliers,... Read More

Telesales

HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More

Closing That Big Sale With Conference Calling

So you're in business. Whether it is micro, small, medium,... Read More

4 1/2 Steps for Doubling Your B2B Appointments

Cold calling. Most people hate to do it and there... Read More

10 Tips for Telephone Success

The telephone is an often under-appreciated and much maligned piece... Read More

Proven Two Minutes Magic Exercise to Conquer the Fear of Phone

I got a confession to make! The little communication device... Read More

Cold Calling for Introverts

In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More

Generating Leads Through Telemarketing

Telemarketing is one of the most common ways that a... Read More

Predictive Dialers - Human Interaction Maximized

Predictive dialers are many steps removed from their predessors, the... Read More

Feel the Fear

It sometimes surprises people when I tell them I get... Read More

Sales Call Success - Turbo Charge Your Sales Calls

Do you want to be a sales champion? There are... Read More

Control Your Sales Calls From The Start

Sales calls that you control are what all salespeople want.... Read More

Telemarketing Tips for Direct Sales Success

Unfortunately, the DNC legislation has many small businesses that use... Read More

7 Ways to Jump Start Your Cold Calls

Cold calling has to be one of the most feared... Read More

How To Be A Cold Calling Superstar!

Our emotions and feelings are changing all of the time... Read More