Overcoming Objections Over the Telephone

In sales, one of the things you will be doing a lot of, is making phone calls. You can't escape it. It just comes with the territory.Making phone calls is really not all that bad. The thought of having to do it, is actually much worse than having to physically... Read More

10 Tips for Telephone Success

The telephone is an often under-appreciated and much maligned piece of office equipment. Have you stopped to consider how much business you conduct over the telephone? These 10 tips will help you improve your telephone presence and presentations.1. You are the "Manager of First Impressions" for your business. Whenever you... Read More

Predictive Dialers - Human Interaction Maximized

Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly and efficiently, predictive dialing also processes and makes use of a whole range of information, linking callers to live voices every single time. In fact,... Read More

Sales Call Success - Turbo Charge Your Sales Calls

Do you want to be a sales champion? There are a few small secrets that will help you achieve these goals.Commit to your goals. Write down your sales goals for this week, this month, this quarter and this year. I urge you to use specific numbers that challenge you, but... Read More

3 Simple Rules For Your Next Sales Call

The other day I received a call from a telemarketer selling a website "starter kit" for small businesses. If you are reading this right now, then you undoubtedly know that I have a website. Normally, I would quickly get the telemarketer off the line so I could get back to... Read More

Sales Therapy 101: Breaking Your Fear of Cold Calling

Almost every day, visitors to my Unlock The Game? website click on my live instant-messenger chat button, which invites them to "Ask Ari a selling question."And do you know what their most common question is?Yes, you guessed it: "Is there any way I can break through or overcome my fear... Read More

7 Cold Calling Secrets Even The Sales Gurus Dont Know

More and more e-mails are arriving in my in-box from people who hate cold calling. Here's what they're saying:? "Cold calling terrifies me."? "The phone feels like a 10,000-pound weight."? "Every time I have to make a cold call, I freeze up."? "I feel like a fraud when I'm cold... Read More

Telephone Sales Basics for Start-ups

Everyone picks up the telephone to do business. Yet the word "telemarketing" has many negative connotations for people. However, telemarketing is merely a term for conducting business over the telephone. Whenever you pick up the phone at work to make or receive a call you are "a telemarketer". Over the... Read More

Stop Selling and Make More Sales

A few months ago I spent time training some telephone sales agents who were new to selling. They'd mainly been involved with handling incoming calls but now their company needed them to do some out bound sales calls. I spent two days running a sales workshop for them and another... Read More

Get Instant Rapport On Sales Cold Calls

Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will... Read More

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Showing 1 - 10 of 37 Articles
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Sales Therapy 101: Breaking Your Fear of Cold Calling

Almost every day, visitors to my Unlock The Game? website... Read More

7 Ways to Jump Start Your Cold Calls

Cold calling has to be one of the most feared... Read More

The Dos and Donts of Cold Calling

Having your fingernails removed!Many salespeople would rather have their fingernails... Read More

How to Make Sales with Noisy Kids in the House

Kids play hard, and sometimes that means they play really... Read More

How To Get Your Phone Call Returned

When selling your product face to face with a customer,... Read More

Predictive Dialers - Human Interaction Maximized

Predictive dialers are many steps removed from their predessors, the... Read More

K.A.R.M.A. of Phone Prospecting

Do you ever wake up on the wrong side of... Read More

Telemarketers May Have Ruined Everything

I had to really look at things a little different... Read More

Conference Calling Evolved

Originally the conference call was limited to businesses paying exorbitant... Read More

Generating Leads Through Telemarketing

Telemarketing is one of the most common ways that a... Read More

Feel the Fear

It sometimes surprises people when I tell them I get... Read More

What Level Of Telephone Sales And Customer Service Do You Provide?

Using the telephone as an effective sales and customer service... Read More

The Cold Calling Conspiracy

A consipiracy exists in the world of selling. A cold... Read More

Telesales

HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More

4 1/2 Steps for Doubling Your B2B Appointments

Cold calling. Most people hate to do it and there... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales... Read More

Proven Two Minutes Magic Exercise to Conquer the Fear of Phone

I got a confession to make! The little communication device... Read More

Telephone Sales Basics for Start-ups

Everyone picks up the telephone to do business. Yet the... Read More

This is a Sales Call: How to Begin Prospecting Calls with Integrity

"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More

3 Simple Rules For Your Next Sales Call

The other day I received a call from a telemarketer... Read More

Control Your Sales Calls From The Start

Sales calls that you control are what all salespeople want.... Read More

High Phone Bills Can Affect More Than Your Expenses

I got a phone call today from a gentleman in... Read More

Stop Selling and Make More Sales

A few months ago I spent time training some telephone... Read More

Sales Call Success - Turbo Charge Your Sales Calls

Do you want to be a sales champion? There are... Read More

Cold Calling for Introverts

In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More

Overcoming Objections Over the Telephone

In sales, one of the things you will be doing... Read More

How To Know Youre On A Winner

The catchword today for business is flexibility.With changes in suppliers,... Read More

Phone Tips To Get Things Done: Professional Phone Skills

It happens all the time, you hear someone over the... Read More

7 Cold Calling Secrets Even The Sales Gurus Dont Know

More and more e-mails are arriving in my in-box from... Read More

How To Be A Cold Calling Superstar!

Our emotions and feelings are changing all of the time... Read More

Telsales Just Got Easier!

Your sales structure for outbound calls can be summarised using... Read More

Get Instant Rapport On Sales Cold Calls

Immediately establish rapport on cold-calls by matching your prospect's voice... Read More

Closing That Big Sale With Conference Calling

So you're in business. Whether it is micro, small, medium,... Read More