How To Know Youre On A Winner

The catchword today for business is flexibility.With changes in suppliers, customers, and the processes connecting them altering almost daily (or so it seems) the future clearly belongs to the organisations which can adjust to change quickly and effectively.The good news for Call Centres is that, unlike more traditional sales organisations,... Read More

Telemarketing Tips for Direct Sales Success

Unfortunately, the DNC legislation has many small businesses that use telemarketers a bit concerned about their choice of direct sales tactic. However, there are still many ways to have your message get into the right people's hands without annoying them. And the fact of the matter is, telemarketing, as a... Read More

7 Cold Calling Secrets Even The Sales Gurus Dont Know

More and more e-mails are arriving in my in-box from people who hate cold calling. Here's what they're saying:? "Cold calling terrifies me."? "The phone feels like a 10,000-pound weight."? "Every time I have to make a cold call, I freeze up."? "I feel like a fraud when I'm cold... Read More

Sales Therapy 101: Breaking Your Fear of Cold Calling

Almost every day, visitors to my Unlock The Game? website click on my live instant-messenger chat button, which invites them to "Ask Ari a selling question."And do you know what their most common question is?Yes, you guessed it: "Is there any way I can break through or overcome my fear... Read More

Stop Selling and Make More Sales

A few months ago I spent time training some telephone sales agents who were new to selling. They'd mainly been involved with handling incoming calls but now their company needed them to do some out bound sales calls. I spent two days running a sales workshop for them and another... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn so much money that they can now enjoy the fruits of their coming wealth. Everything seems perfect until they realize that before closing a sale... Read More

3 Simple Rules For Your Next Sales Call

The other day I received a call from a telemarketer selling a website "starter kit" for small businesses. If you are reading this right now, then you undoubtedly know that I have a website. Normally, I would quickly get the telemarketer off the line so I could get back to... Read More

Choosing a Phone Dialer that Works

If you own or operate an outbound call center, you've probably heard quite a bit about various phone dialer systems. In fact, it's likely you're using one of the many systems currently on the market. While your current phone dialer may be adequate for your business needs today, you'll probably... Read More

The Dos and Donts of Cold Calling

Having your fingernails removed!Many salespeople would rather have their fingernails removed slowly than make a cold call. And it's no wonder; with the abundant number of resistance-inducing techniques out there, salespeople set themselves up for failure. However, New Business Development is a major key to a company's long term survival.... Read More

Cold Calling for Introverts

In her book, The Introvert Advantage, Marty Olsen Laney talks about the defining moment when she embraced the fact that she was an introvert. It came in the form of a statement, "Oh, there's nothing wrong with me, I'm just an introvert!"According to her research only 25% of people are... Read More

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How to Make Sales with Noisy Kids in the House

Kids play hard, and sometimes that means they play really... Read More

Choosing a Phone Dialer that Works

If you own or operate an outbound call center, you've... Read More

Control Your Sales Calls From The Start

Sales calls that you control are what all salespeople want.... Read More

Telemarketers May Have Ruined Everything

I had to really look at things a little different... Read More

Predictive Dialers - Human Interaction Maximized

Predictive dialers are many steps removed from their predessors, the... Read More

7 Cold Calling Secrets Even The Sales Gurus Dont Know

More and more e-mails are arriving in my in-box from... Read More

Stop Selling and Make More Sales

A few months ago I spent time training some telephone... Read More

The Cold Calling Conspiracy

A consipiracy exists in the world of selling. A cold... Read More

Cold Calling for Introverts

In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More

How To Know Youre On A Winner

The catchword today for business is flexibility.With changes in suppliers,... Read More

K.A.R.M.A. of Phone Prospecting

Do you ever wake up on the wrong side of... Read More

4 1/2 Steps for Doubling Your B2B Appointments

Cold calling. Most people hate to do it and there... Read More

Feel the Fear

It sometimes surprises people when I tell them I get... Read More

Conference Calling Evolved

Originally the conference call was limited to businesses paying exorbitant... Read More

No More Cold-Calling? Well, Almost...

We do not advocate cold calling in High Probability Selling.... Read More

7 Ways to Jump Start Your Cold Calls

Cold calling has to be one of the most feared... Read More

Proven Two Minutes Magic Exercise to Conquer the Fear of Phone

I got a confession to make! The little communication device... Read More

Telesales

HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More

Get Instant Rapport On Sales Cold Calls

Immediately establish rapport on cold-calls by matching your prospect's voice... Read More

Closing That Big Sale With Conference Calling

So you're in business. Whether it is micro, small, medium,... Read More

How To Get Your Phone Call Returned

When selling your product face to face with a customer,... Read More

Generating Leads Through Telemarketing

Telemarketing is one of the most common ways that a... Read More

Sales Call Success - Turbo Charge Your Sales Calls

Do you want to be a sales champion? There are... Read More

10 Tips for Telephone Success

The telephone is an often under-appreciated and much maligned piece... Read More

Overcoming Objections Over the Telephone

In sales, one of the things you will be doing... Read More

Sales Therapy 101: Breaking Your Fear of Cold Calling

Almost every day, visitors to my Unlock The Game? website... Read More

Telemarketing Tips for Direct Sales Success

Unfortunately, the DNC legislation has many small businesses that use... Read More

The Dos and Donts of Cold Calling

Having your fingernails removed!Many salespeople would rather have their fingernails... Read More

Phone Tips To Get Things Done: Professional Phone Skills

It happens all the time, you hear someone over the... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales... Read More

How To Be A Cold Calling Superstar!

Our emotions and feelings are changing all of the time... Read More

Telephone Sales Basics for Start-ups

Everyone picks up the telephone to do business. Yet the... Read More

Telsales Just Got Easier!

Your sales structure for outbound calls can be summarised using... Read More