When selling your product face to face with a customer, they have no choice but to hear you out completely. Ask yourself this question, If they were listening to you describe your product on their personal voice mail, would they hear you out, or would they delete you?Never leave someone... Read More
Do you ever wake up on the wrong side of the bed? Does the rest of the day just follow suit? Have you ever thought that your attitude towards the day might just be coming back to you through misfortunes and bad things through out the day?Well it happens and... Read More
So you're in business. Whether it is micro, small, medium, or enterprise; you know the one key element you need to succeed in your business ? sales.Now, you have studied and learned many practices on succeeding in your arena, but there may be something still overlooked. You most undoubtedly have... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will... Read More
If you own or operate an outbound call center, you've probably heard quite a bit about various phone dialer systems. In fact, it's likely you're using one of the many systems currently on the market. While your current phone dialer may be adequate for your business needs today, you'll probably... Read More
Our emotions and feelings are changing all of the time based on our interpretation of events. Does this mean that even a sales superstar feels bad if they lose a big deal? Of course they do. They wouldn't be human if they didn't. It's natural for your feelings to fluctuate... Read More
Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly and efficiently, predictive dialing also processes and makes use of a whole range of information, linking callers to live voices every single time. In fact,... Read More
Kids play hard, and sometimes that means they play really loud in the midst of exploring their worlds and role playing with siblings and friends.I know with my kids, if I'm not hearing some degree of noise; [i.e. play], from them, it probably means one of them is not feeling... Read More
Cold calling has to be one of the most feared aspects of every sales person's and business owner's day. With some important key tips, you can make cold calling painless and enjoyable and as easy as calling a friend.Here are 7 key ways to jump start your cold calls:1. Research... Read More
The telephone is an often under-appreciated and much maligned piece of office equipment. Have you stopped to consider how much business you conduct over the telephone? These 10 tips will help you improve your telephone presence and presentations.1. You are the "Manager of First Impressions" for your business. Whenever you... Read More
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Cold calling has to be one of the most feared... Read More
Do you ever wake up on the wrong side of... Read More
It happens all the time, you hear someone over the... Read More
Cold calling. Most people hate to do it and there... Read More
More and more e-mails are arriving in my in-box from... Read More
It sometimes surprises people when I tell them I get... Read More
Sales calls that you control are what all salespeople want.... Read More
Telemarketing is one of the most common ways that a... Read More
So you're in business. Whether it is micro, small, medium,... Read More
The telephone is an often under-appreciated and much maligned piece... Read More
Using the telephone as an effective sales and customer service... Read More
If you own or operate an outbound call center, you've... Read More
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More
Our emotions and feelings are changing all of the time... Read More
A few months ago I spent time training some telephone... Read More
Almost every day, visitors to my Unlock The Game? website... Read More
I had to really look at things a little different... Read More
A consipiracy exists in the world of selling. A cold... Read More
I got a phone call today from a gentleman in... Read More
Do you want to be a sales champion? There are... Read More
The other day I received a call from a telemarketer... Read More
Everyone picks up the telephone to do business. Yet the... Read More
We do not advocate cold calling in High Probability Selling.... Read More
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
Unfortunately, the DNC legislation has many small businesses that use... Read More
It is a fact of life for most new sales... Read More
Having your fingernails removed!Many salespeople would rather have their fingernails... Read More
Your sales structure for outbound calls can be summarised using... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
In sales, one of the things you will be doing... Read More
Originally the conference call was limited to businesses paying exorbitant... Read More
I got a confession to make! The little communication device... Read More
When selling your product face to face with a customer,... Read More
It happens all the time, you hear someone over the... Read More
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
Your sales structure for outbound calls can be summarised using... Read More
More and more e-mails are arriving in my in-box from... Read More
Cold calling. Most people hate to do it and there... Read More
So you're in business. Whether it is micro, small, medium,... Read More
The other day I received a call from a telemarketer... Read More
Do you want to be a sales champion? There are... Read More
We do not advocate cold calling in High Probability Selling.... Read More
Our emotions and feelings are changing all of the time... Read More
Kids play hard, and sometimes that means they play really... Read More
When selling your product face to face with a customer,... Read More
It is a fact of life for most new sales... Read More
If you own or operate an outbound call center, you've... Read More
Almost every day, visitors to my Unlock The Game? website... Read More
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More
I got a confession to make! The little communication device... Read More
Do you ever wake up on the wrong side of... Read More
Cold calling has to be one of the most feared... Read More
I had to really look at things a little different... Read More
Predictive dialers are many steps removed from their predessors, the... Read More
It sometimes surprises people when I tell them I get... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
Telemarketing is one of the most common ways that a... Read More
Originally the conference call was limited to businesses paying exorbitant... Read More
Sales calls that you control are what all salespeople want.... Read More
A consipiracy exists in the world of selling. A cold... Read More
The telephone is an often under-appreciated and much maligned piece... Read More
Unfortunately, the DNC legislation has many small businesses that use... Read More
The catchword today for business is flexibility.With changes in suppliers,... Read More
I got a phone call today from a gentleman in... Read More
Having your fingernails removed!Many salespeople would rather have their fingernails... Read More
A few months ago I spent time training some telephone... Read More
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