Cisco Certification: Introduction To ISDN, Part V

The major reason I recommend getting your hands on real Cisco equipment rather than a simulator is that real Cisco routers give you the chance to practice and learn show and debug commands.

The knowledge you acquire from debugs is invaluable. Frankly, itâ??s this knowledge that puts you above the â??averageâ?? CCNA who doesnâ??t have that hands-on experience. Watching debugs in action also gives you a head start on the CCNP. Since 90 â?" 95% of CCNAs go on to pursue the CCNP, itâ??s a great idea to get started with debugs now.

Donâ??t make the mistake of waiting until youâ??re studying for your CCNP and CCIE to start learning debugs and shows. The work you do for the CCNA is the foundation for everything youâ??ll do in the future.

Never, ever, ever practice debugs on a production network. There are debugs that will give you so much information that the router actually becomes overloaded and then locks up. Never practice debugs on a production network.

Itâ??s important to know the proper show and debug commands for ISDN for several reasons. First, by watching ISDN in operation, you can see its processes and better understand whatâ??s going on. Secondly, itâ??s difficult if not impossible to properly troubleshoot ISDN without knowing the proper show and debug commands. (Itâ??s easy to overlook an ISDN authentication error just by looking at the configuration, but running debug ppp negotiation will quickly show you where the problem lies.)

Letâ??s take a look at the ISDN show and debug commands that every CCNA and CCNP should know.

Show ISDN Status

If you only know one ISDN show command, itâ??s got to be this one. Always use this command after configuring your ISDN switch type and any necessary SPIDs. The command will show you the switch type (and will also show you if you did not configure a switch type), and whether the SPIDs you entered are valid:

R1#show isdn status Global ISDN Switchtype = basic-ni < ISDN switch type is correctly configured.> ISDN BRI0 interface

dsl 0, interface ISDN Switchtype = basic-ni

Layer 1 Status:

ACTIVE

Layer 2 Status:

TEI = 91, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

TEI = 92, Ces = 2, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

Spid Status:

TEI 91, ces = 1, state = 5(init)

spid1 configured, no LDN, spid1 sent, spid1 valid < SPID 1 is good.>

Endpoint ID Info: epsf = 0, usid = 1, tid = 1

TEI 92, ces = 2, state = 5(init)

spid2 configured, no LDN, spid2 sent, spid2 valid

Endpoint ID Info: epsf = 0, usid = 3, tid = 1

Layer 3 Status:

0 Active Layer 3 Call(s)

Activated dsl 0 CCBs = 0

The Free Channel Mask: 0x80000003

Once in a while, youâ??ll get this output from show isdn status:

R2#show isdn status The current ISDN Switchtype = basic-ni1 ISDN BRI0 interface

Layer 1 Status:

ACTIVE

Layer 2 Status:

Layer 2 NOT Activated

Spid Status:

TEI Not Assigned, ces = 1, state = 3(await establishment)

spid1 configured, no LDN, spid1 NOT sent, spid1 NOT valid

TEI Not Assigned, ces = 2, state = 1(terminal down)

spid2 configured, no LDN, spid2 NOT sent, spid2 NOT valid

Check your running configuration, and if the SPIDs look good, simply close the BRI interface and open it again. Then run show ISDN status again. If you then see â??spids are validâ??, youâ??re ready to proceed. If you still see a message that the spids are invalid, youâ??ve most likely mistyped the SPID.

Show Access-List

Whatâ??s this command got to do with ISDN? Everything.

Remember how the ISDN link comes up in the first place? Interesting traffic. By default, there is no interesting traffic. You define interesting traffic with the dialer-list and dialer-group commands, AND the access-list command. If you have a problem with your link never coming up or with it coming up and staying up, use this command to see what traffic has been defined as interesting.

Show Dialer

Another helpful command to determine why an ISDN link is coming up and staying up. This command shows you how many successful calls and failed calls have taken place, what the current idle-timer value is (by default, itâ??s 120 seconds), and most importantly, what the source and destination was for the current interesting traffic:

R1#show dialer
BRI0 - dialer type = ISDN
Dial String Successes Failures Last called Last status
8358662 1 0 00:00:59
successful
0 incoming call(s) have been screened.
0 incoming call(s) rejected for callback.

BRI0:1 - dialer type = ISDN
Idle timer (120 secs), Fast idle timer (20 secs)
Wait for carrier (30 secs), Re-enable (15 secs)
Dialer state is data link layer up
Dial reason: ip (s=172.12.21.1, d=172.12.21.2) < s=Source, d=Destination >
Time until disconnect 62 secs
< Idle timer, reset by interesting traffic only >
Connected to 8358662 (R2)

Here, you can see that the idle-timer value is at its default, that there are 62 seconds left until the link comes down (unless interesting traffic resets the timer), and that the source of the interesting traffic was 172.12.21.1 and the destination is 172.12.21.2. If that destination is the multicast address of a routing protocol â?" say, 224.0.0.5 for OSPF â?" you know what traffic is keeping the line up.

Show ISDN History

Want to see what calls have been made in the last 15 minutes? Just run this command. Itâ??s helpful if youâ??re walking in to an ISDN troubleshooting situation and want to see what calls have been made.

R1#show isdn
history-------------------------------------------------------------------------------- ISDN CALL HISTORY--------------------------------------------------------------------------------History table has a maximum of 100 entries.History table data is retained for a maximum of 15 Minutes.--------------------------------------------------------------------------------Call Calling Called Remote Seconds Seconds Seconds ChargesType Number .Number Name Used Left Idle Units/Currency-------------------------------------------------------------------------------------- ---------------------Out 8358662 R2 121 0Out 8358662 R2 121 0--------------------------------------------------------------------------------------------------- --

Debug PPP Negotiation

Not only do you need to know this command for your CCNA and CCNP exams, you MUST know it to be an effective ISDN troubleshooter.

When PPP authentication is first configured, itâ??s simple to mistype a password, or forget to configure a â??username / passwordâ?? combination. Instead of continually reading your running configuration to see what the problem is, run debug ppp negotiation and send a ping to bring the line up. Youâ??ll quickly see where the problem is.

R2#debug ppp negotiation PPP protocol negotiation debugging is on R2#ping 172.12.21.1

BR0:1 PPP: Phase is AUTHENTICATING, by both < Both routers are authenticating the other with CHAP. > BR0:1 CHAP: O CHALLENGE id 1 len 23 from "R2" < R2 is sending a challenge to the remote router. O = â??outgoingâ??. > BR0:1 CHAP: I CHALLENGE id 1 len 23 from "R1" < A CHAP challenge has come in from R1. I = â??incomingâ??> BR0:1 CHAP: O RESPONSE id 1 len 23 from "R2" < R2 is sending a response to the challenge. > BR0:1 CHAP: I SUCCESS id 1 len 4 < A success message has come in , indicating the challenge was successfully met. > BR0:1 CHAP: I RESPONSE id 1 len 23 from "R1" < A response to the challenge sent to R1 is now coming in. > BR0:1 CHAP: O SUCCESS id 1 len 4 < The challenge was successfully met by R1, and a success message is sent. >

By mastering these simple ISDN show and debug commands, you increase your chances of passing the CCNA and CCNP exams greatly, and vastly improve your on-the-job skills.

I recommend you visit www.cisco.com/univercd for more show and debug commands. Learning to negotiate this valuable online resource will truly help you become more valuable on the job. Every Cisco router and switch command, along with default and usage guidelines, can be found on this site. Iâ??ll have an article posted soon to help you learn your way around the site; in the meantime, I urge you to begin adding this website to your troubleshooting toolkit.

Chris Bryant, CCIE (TM) #12933, has been active in the Cisco certification community for years. He has written several books that have helped CCNA candidates around the world achieve the coveted CCNA certification, including several concentrating on binary math conversions and subnetting questions that the average CCNA candidate will need to answer on their CCNA exams.

He is the owner of The Bryant Advantage (http://www.thebryantadvantage.com) where he teaches affordable world-class CCNA courses via the Internet, and sells his popular Cisco certification books. Heâ??s proud to have helped CCNA candidates around the world achieve their career goals. Mr. Bryantâ??s books and courses are sold on his site, on eBay, and on several other major Cisco certification sites.

---

Can You Calculate Complex Financial Calculations?

Are you a whiz at calculating financial information? Not the... Read More

Microsoft Great Plains, Navision, Axapta ? Selection Considerations

During the years of our consulting practice, which comes back... Read More

Why do Manufacturers Invest in Business Management Software?

With many manufacturing shops heading over seas in favor of... Read More

Vlans

In order to implement VLANs in a network environment, you'll... Read More

Microsoft Great Plains Integration with Legacy Systems ? Overview For Developer

Looks like Microsoft Great Plains becomes more and more popular,... Read More

Anti-Spyware Protection ? Holes in the Shining Armor

Looking at all the ads which promise to get rid... Read More

Popular Fleet Maintenance Programs

Some companies that are in need of fleet management may... Read More

History of Java

The java programming language is becoming more and more popular... Read More

Quick Summary of Basic and Common Linux Commands

There are many commands that are used in linux on... Read More

Microsoft Great Plains Customization Tools ? Overview

Former Great Plains Software Dynamics/eEnterprise, and currently Microsoft Business Solutions... Read More

Software Engineering: An Introduction

Software Engineering is the Systematic Approach for analysis design implementation... Read More

Software Piracy

SOFTWARE PIRACY We regularly hear reports... Read More

netstat - Linux Command to Display Networking Information

In linux, one of great commands for finding out information... Read More

SQL scripts for Project Accounting: Microsoft Great Plains series ? overview for developer

Microsoft Business Solutions Great Plains has Project Accounting module where... Read More

Data Quality Best Practices for Salesforce.com

Executive SummaryAn effective plan for entering, cleaning and updating the... Read More

Microsoft CRM Development

Microsoft CRM is CRM answer from Microsoft Business Solutions.The whole... Read More

MultiNational Corporation ERP Implementation ? Microsoft Business Solutions Great Plains

If you look back to the history, you will see... Read More

Great Plains Dexterity ? Microsoft Great Plains Customization Overview

Microsoft Business Solutions Great Plains, former Great Plains Software Dynamics... Read More

Professional XP Style Icons in Software and Website Development

Using professional icons in your application or website can bring... Read More

Corporate Accounting System: Microsoft Great Plains ? Overview

Corporate ERP/MRP selection might be tough one, especially considering very... Read More

Brand Your Websites URL With a Favicon

Have you ever noticed that when you look at your... Read More

The Hidden Power of Online Manual

Writing software manuals is boring, isn't it? We often think:... Read More

It?s Back!! WordPerfect?s Amazing Comeback

Have you noticed WordPerfect is gearing up for a comeback... Read More

Microsoft Business Solutions VAR/Partner Selection ? Overview for IT Director/Manager/Controller

Microsoft Great Plains and Microsoft CRM become more and more... Read More

Microsoft Small Business Manager Customization Options - Overview

Microsoft Business Solutions Small Business Manager is Great Plains Dexterity... Read More

Story Development Software: Good or Evil?

In the early days of the personal computer, we're talking... Read More

Monitoring Software Can be Used for Spying as Well

We all already got used to computer monitoring both at... Read More

What is a Document Manager without Version History?

Document Manager and Version HistoryIn previous articles I have discussed... Read More

Microsoft Great Plains GL: General Ledger ? Overview For Consultant

Microsoft Business Solutions Great Plains is marketed for mid-size companies... Read More

Microsoft Great Plains Nationwide Remote Support

ERP Consulting industry is on the way to serve clients... Read More

Running a Program on a Remote Server Using SSH

How do you run a program on a remote server... Read More

Microsoft Great Plains Integration Manager ? Working With Text File

Microsoft Business Solutions main middle market ERP application - Microsoft... Read More

10 Things You Could be Using Photoshop For, But Probably Arent

Most people don't use Photoshop to its fullest capabilities. Here... Read More